Charles Pollard
Charles Pollard at Dallas Lease Returns
Refer Me

Charles Pollard

Sales Manager

Dallas Lease Returns

14335 Inwood Rd
Dallas, TX 75244

Contact Me
5.0
60 Reviews

Languages Spoken

English English

5.0

60 Reviews

Write a Review

60 Reviews of Charles Pollard

October 29, 2024

Dealership Rating
Employee Rating

Exceptional service! Friendly staff, seamless process, and I drove away thrilled with my new/used car. Highly recommend! More

by firilid425
Recommend Dealer
Yes

Other Employees Tagged: Chris Mikell, Ricky Brockway

Oct 29, 2024

Dallas Lease Returns responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Dallas Lease Returns!

October 27, 2024

Dealership Rating
Employee Rating

I'm thrilled to share my exceptional experience at Dallas Lease Returns! Mr. Charlie Pollard and Brad Hoang formed an unbeatable team, helping me find the car of my dreams! Mr. Pollard's: Expertise, Patience More

by Courtney Jones
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brad Hoang

Oct 27, 2024

Dallas Lease Returns responded

Thanks, Courtney, for sharing about your experience with Charlie and Brad here at Dallas Lease Returns. We appreciate your business and hope to see you again soon!

October 21, 2024

Dealership Rating
Employee Rating

I had an amazing experience buying from Dallas lease returns they knew I was coming from out of state and made sure I was taken care of. Charlie is amazing he even gave me his own truck until we figured More

by tariqkhan7863
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 21, 2024

Dallas Lease Returns responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Dallas Lease Returns!

October 16, 2024

Dealership Rating
Employee Rating

I thoroughly enjoy working with Charlie Pollard and the dealership. Charlie is very easy to communicate with and responds very quickly. I give him a 10 out of 10. Best customer service hands down! More

by rhyan_newton
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 16, 2024

Dallas Lease Returns responded

We appreciate you taking the time to leave us a review!

October 15, 2024

Dealership Rating
Employee Rating

Fast, quick, great service! I Would highly recommend Charles Pollard again! Had the truck picked out on a Friday and Monday drove off with the truck! More

by ddelevators
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 16, 2024

Dallas Lease Returns responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Charles delivered such a great experience!

October 14, 2024

Dealership Rating
Employee Rating

Fantastic experience with Charlie. He was great from first contact to me driving off the lot (even met me early on a Saturday morning). Everything he said was 100% accurate and never More

by bnjones39110
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 14, 2024

Dallas Lease Returns responded

Thank you so much for your kind words for Charlie, and for taking the time to leave us this wonderful feedback!

October 02, 2024

Dealership Rating
Employee Rating

It was very easy to work with on car purchase. I'll definitely let others know about them. More

by suzybeasley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 02, 2024

Dallas Lease Returns responded

Here at Dallas Lease Returns, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, Suzy, and it was a pleasure having you at the dealership. We appreciate your review!

September 29, 2024

Dealership Rating
Employee Rating

Charlie was awesome. We had never heard of Dallas lease returns so he explained to us exactly you you were, how the cars arrive, the process of test driving and all the i More

by dicontreras111
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Parveen Rajendran

Sep 30, 2024

Dallas Lease Returns responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

September 18, 2024

Dealership Rating
Employee Rating

Charlie is efficient, helpful, knowledgeable and a fun salesman. He delivered my car to me, I signed the paperwork and he took my trade in with him. Quick and effortless. Great experience will buy from More

by Kat Gehrke
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Sep 18, 2024

Dallas Lease Returns responded

Kat, It's great to hear that Charlie was able to help you out. We aim to ensure everyone who walks through the door leaves happy. Thank you for choosing Dallas Lease Returns!

August 29, 2024

Dealership Rating
Employee Rating

This dealership should do a better inspection on their vehicles, fuel filter needed a change and the touch screen went bad within a wk of purchase (phantom key touching) most likely happening before it wa More

by william.brown77
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 29, 2024

Dallas Lease Returns responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have a 5-star experience, and we're sorry that we fell short here. Please don't hesitate to reach out if you'd like to discuss these issues in more detail. We will share your comments with our team, and we hope you will give us another opportunity to serve you.

1
...

Dealership Inventory (316 Vehicles)

used 2023 Toyota RAV4 car, priced at $37,825
2023 Toyota RAV4
used
Black exterior
Automatic
Front-wheel Drive
used 2021 Chevrolet Silverado 1500 car, priced at $32,517
2021 Chevrolet Silverado 1500
used
Black exterior
Automatic
Rear-wheel Drive
used 2021 Ram 1500 car, priced at $28,240
2021 Ram 1500
used
Diamond Black exterior
Automatic
Four-wheel Drive
used 2022 Toyota Tacoma car, priced at $41,490
2022 Toyota Tacoma
used
Silver exterior
Automatic
Four-wheel Drive
used 2018 Lexus LC 500 car, priced at $68,988
2018 Lexus LC 500
used
Black exterior
Automatic
Rear-wheel Drive
used 2015 Jeep Wrangler Unlimited car, priced at $22,990
2015 Jeep Wrangler Unlimited
used
Black exterior
Automatic
Four-wheel Drive