Chantal Geddes | Page 2

Donegan, Scott and Chantal were excellent to deal with. They were friendly and fair regarding my purchase and trade in. Chantal in finance was fast, friendly and knowledgeable. They were friendly and fair regarding my purchase and trade in. Chantal in finance was fast, friendly and knowledgeable. More

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Approachable, accomodating, no pushy salesman or women. Easy to access, but parking is limited. Great selection of vehicles Easy to access, but parking is limited. Great selection of vehicles More

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Excellent salesperson, Denvor is knowledgeable and helpful. Chantel is attentive to details and makes sure you are happy. helpful. Chantel is attentive to details and makes sure you are happy. More

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Many paint chips that weren’t repaired Tailgate and bumper not repaired dead battery after getting home bumper not repaired dead battery after getting home More

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Where do I begin? We purchased a 2024 Escalade. Ill start with some positives that do not reflect the 1 star rating: - Lauren, our sales rep. Was beyond amazing We purchased a 2024 Escalade. Ill start with some positives that do not reflect the 1 star rating: - Lauren, our sales rep. Was beyond amazing. She was not pushy or trying to force a sale on us and helped us find exactly what we wanted. -We dealt with Chantal for financing, she went nothing short of above and beyond to help us, was very professional and ensured our process was stress-free. If you absolutely want to purchase a vehicle from here, i would 100% request to deal with Lauren and Chantal for the entire process. Now, the reasons for the 1 star rating: - our vehicle had some in-transmit damage to the door- a big and very visible scratch. We we’re ensured by Robin, the sales manager, that this would be fixed, as the deal was pending this repair. Robin, was your typical sales person; pushy, un-attentive, and treated us like a number in the end of the month sales quota, during her brief involvements. After a week, we went to pick up our vehicle. We noticed the repairs were subpar- the scratch looked as if it was “repaired” by painting over it with a paint stick, and we voiced our displeasure. Robin, argued with us that the repairs were of pristine quality, and there was nothing else they could do for us. After an extensive argument with Robin, she agreed the scratch was still visible, and offered to have the door completely re-painted, although, she voiced that she did not have any confidence that her peers would be able to fix the scratch. To add, during the whole process, when Robin was involved, she attempted to pressure us in finalizing the sale, she was not personable and did not display very good communication skills. We almost walked away from this vehicle , on multiple occasions, because of our interactions with Robin. This is NOT the quality of service and repairing you want from a sales manager and a body shop, while purchasing a 100 000$ + brand new vehicle. I would NOT recommend this dealership to anyone. Do better. More

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Kept me informed about my vehicle test drive gave me lots of helpful information very nice show room of helpful information very nice show room More

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Awesome dealership. Martin my sales rep was exceptional and extremely nice. He went above and beyond to make sure all of my needs were met. He provided all the necessary Martin my sales rep was exceptional and extremely nice. He went above and beyond to make sure all of my needs were met. He provided all the necessary details about my vehicle, from start to finish. Overall, the quality of the service at this dealership, was top-notch. More

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Clean and friendly staff. The lot is not in the best location but they make it work The lot is not in the best location but they make it work More

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Good to deal with, very friendly and professional. Stayed to there word and made my purchase very easy. Stayed to there word and made my purchase very easy. More

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There was a lot of promises that I was going to get and they never came through. they never came through. More

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