Chad Bu-Mansour

BE CAREFUL WITH THIS DEALER! I never write reviews but my experience with this dealer has forced my hand. I should have listened to my gut and walked away on my first visit. From I never write reviews but my experience with this dealer has forced my hand. I should have listened to my gut and walked away on my first visit. From the sales manager reneging on HIS trade in offer for my car, to extra charges being added to to my purchase agreement of optional $199+ tax for wheel locks (on a used vehicle) and optional $349+tax for paint and windshield protection which were NEVER discussed or mentioned to me at any point, to the finance manager calling me "unreasonable" for refusing the extended warranty after we negotiated a deal and then again going back on the deal and telling me that myself and my daughter "misunderstood" the terms! It was not complicated to understand. I was told he could bring the cost of the warranty down to $3000+hst and in his slick fast talking salesman way I would receive the service plan of 13 oil changes and 13 tire rotations included. My Daughter and I both heard this, but we both "misunderstood". Apparently we were told it was either the $499 of OR the service plan. Never once did we hear the word OR! Only after I got home did I notice the warranty cost had been put on the agreement as the original $3499+hst (yes i should have read the entire agreement before signing ). After a couple emails and phone calls I went back to the dealer to have the warranty removed. Then after hearing numerous times "i can just watch my commission dropping as we speak" surprise surprise now I could have the warranty for the low price of $2000+hst if I wanted it. I refused, this dealer will never see another one of my dollars! Long story short I did have them remove the wheel locks, paint and windshield protection and the warranty after being told it was all miscommunication. The whole experience has left me feeling ripped off and definitely not a valued customer but more of paycheck for each and everyone involved. The one and only reason why I saw my way through this deal and spent my hard earned money here after all of that was because they had the vehicle I was looking for. But I definitely do not feel at ease with my decision. Hope this helps! If you do decide to shop here, make sure you read EVERYTHING before signing and ask as many questions as possible to avoid all the "misunderstandings" later. Good luck! More

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Excellent experience overall. Very modest and knowledgable sales crew. I probably had the best of the sales team working for me. Mr. Paul K. Wonderful human and amazing service. T Very modest and knowledgable sales crew. I probably had the best of the sales team working for me. Mr. Paul K. Wonderful human and amazing service. The sales manager Chad B. is as best as they get. Big thanks to them. More

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Paul, Chad and Brandon worked together well and hooked me up with my gorgeous new Grand Wagoneer! up with my gorgeous new Grand Wagoneer! More

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Peel Chrysler took very great care of me and helped me get into an incredible vehicle that I am very proud to drive. Chad, Zach and Sam were all amazing to work with! Would definitely recommend anyone get into an incredible vehicle that I am very proud to drive. Chad, Zach and Sam were all amazing to work with! Would definitely recommend anyone coming here, as they will take great care of you! Keep up the amazing work and customer service! Chris P More

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Dash and Chad are phenomenal. I am so pleasantly surprised at the level of professionalism and outstanding customer service presented to me during my visit. Cannot recommend these two enough! surprised at the level of professionalism and outstanding customer service presented to me during my visit. Cannot recommend these two enough! More

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Peel Chrysler is the fastest way to get your new car with quality and good price. I approve and recommend. Make your dream become true. quality and good price. I approve and recommend. Make your dream become true. More

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Chad was awesome, got us into our new Ram Warlock without any problems, top notch dealership! This is our 3rd vehicle and we were never disappointed, nobody beats a deal from Peel! any problems, top notch dealership! This is our 3rd vehicle and we were never disappointed, nobody beats a deal from Peel! More

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The team at Peel Chrysler was amazing from start to finish. They walked me through the process of trading in my truck for a new one. They gave me a really good deal and I couldn’t be happier. Thank you finish. They walked me through the process of trading in my truck for a new one. They gave me a really good deal and I couldn’t be happier. Thank you for the great service! More

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Chad was beyond fantastic to work with and I would recommend him to anyone looking to purchase from Peel Chrysler. His communication, follow up, and customer service skills are above and beyond which recommend him to anyone looking to purchase from Peel Chrysler. His communication, follow up, and customer service skills are above and beyond which unfortunately has become a dying trait this day and age More

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Chad was very welcoming and informative when I first arrived. He took time to speak with me about different models and features. He was quick to send me information about various Wranglers for my needs. arrived. He took time to speak with me about different models and features. He was quick to send me information about various Wranglers for my needs. Great communication, personable, and well spoken. Very keen on meeting my puppy, Murphy. More

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