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Cassidy An

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Cassidy An

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Cassidy An

Assistant Service Manager

Ira Lexus Danvers

101 Andover Street Route 114
Danvers, MA 01923

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5.0

10 Reviews

Overview Reviews (10) Inventory (175)

5.0

10 Reviews

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10 Reviews of Cassidy An

September 09, 2024

Dealership Rating

Employee Rating

Not too much confidence on the technicians to fully check on the vehicle especially when you know what you brought it in for. I thought sales reps were bad guess service in the technician side not to great on the vehicle especially when you know what you brought it in for. I thought sales reps were bad guess service in the technician side not to great either. More

by Khampa

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Other Employees Tagged: Willy Moy, Brendan Deangelis, Dennis Pellegrino, Jennifer Perry

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Sep 13, 2024 -

Ira Lexus Danvers responded

Khampa, Please reach out to our service management team for more detailed information regarding your concerns. Rick Chase, Service Director, rchase@group1auto.com 978-739-8619. Thank you, Willy Moy General Manager

June 15, 2024

Dealership Rating

Employee Rating

The people at the Lexus are very nice and professional manner. I like going there! manner. I like going there! More

by doublell

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jun 16, 2024 -

Ira Lexus Danvers responded

Hi, thank you so much for the positive review! Please don't hesitate to reach out if there's anything additional we can do for you.

June 08, 2024

Dealership Rating

Employee Rating

It started off a little rough, but by the end I was very happy with how I was treated. The manager Joan made me feel comfortable and happy at the end… thanks again happy with how I was treated. The manager Joan made me feel comfortable and happy at the end… thanks again More

by Cgburkhart

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Joan Smith, Rick Chase

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Jun 09, 2024 -

Ira Lexus Danvers responded

Hello, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 03, 2024

Dealership Rating

Employee Rating

The people handling the service are excellent. They are always friendly and engaging. Blank blank They are always friendly and engaging. Blank blank More

by Jeff4

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Mehman Abdulsalamov, Jaime De La Cruz, Brendan Deangelis, Mark Mclean, Thomas Middleton

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Jun 04, 2024 -

Ira Lexus Danvers responded

Thank you for your kind words! We thank you for your business and look forward to your next visit!

April 20, 2024

Dealership Rating

Employee Rating

Service advisor was awesome and very attentive, made my experience wonderful, will definitely be visiting the dealership again when needed. experience wonderful, will definitely be visiting the dealership again when needed. More

by Jcuevas03

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Apr 23, 2024 -

Ira Lexus Danvers responded

That's fantastic to hear! Having an awesome and attentive service advisor can make a difference in your overall experience. We're glad to know that your visit to our dealership was wonderful, and we look forward to assisting you again in the future. Thank you for choosing us!

April 12, 2024

Dealership Rating

Employee Rating

Great Customer service! Always friendly and willing to help. Thank you for all that you do. Always friendly and willing to help. Thank you for all that you do. More

by 504hramos

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: James Brooks, Dennis Pellegrino, Jennifer Perry

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Apr 16, 2024 -

Ira Lexus Danvers responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

April 01, 2024

Dealership Rating

Employee Rating

Excellent service as always. Staffs are friendly and keep me informed of the progress. The wait wasn’t bad at all. Staffs are friendly and keep me informed of the progress. The wait wasn’t bad at all. More

by Tinguyen0220

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Apr 05, 2024 -

Ira Lexus Danvers responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

March 30, 2024

Dealership Rating

Employee Rating

We had a great experience at this dealership. Cassidy was very helpful and very professional. He took care of us. We didn’t feel pressured to purchase any extra services. Drop off and pick up was Cassidy was very helpful and very professional. He took care of us. We didn’t feel pressured to purchase any extra services. Drop off and pick up was a breeze. Nice waiting area as well with some complimentary beverages and some snacks. More

by Villafuerteleejoy

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Apr 04, 2024 -

Ira Lexus Danvers responded

It's fantastic to hear that you had a great experience and that Cassidy provided helpful assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

February 22, 2024

Dealership Rating

Employee Rating

Fantastic service. Quick and easy for me. Car was was very appreciated. Thank you very much Quick and easy for me. Car was was very appreciated. Thank you very much More

by Cerreta2895

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Feb 25, 2024 -

Ira Lexus Danvers responded

We are thrilled to hear that you had a fantastic experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

February 18, 2024

Dealership Rating

Employee Rating

Very kind and helpful when I went in to have my second key programmed and a service. key programmed and a service. More

by Jenn P

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Feb 23, 2024 -

Ira Lexus Danvers responded

Thank you for the kind words Jenn! We are very happy to hear that we were able to provide you with an enjoyable experience!

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Cassidy An

Assistant Service Manager

Ira Lexus Danvers

10 Reviews of Cassidy An

Dealership Inventory (175 Vehicles)

Had a great experience?Spread the word.

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