Casey Pierce
Casey Pierce at Five Star Subaru of Grapevine
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Casey Pierce

Sales Professional

Five Star Subaru of Grapevine

2651 William D Tate Ave
Grapevine, TX 76051

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5.0
52 Reviews

Hello! I moved to Texas from Illinois about 5 years ago and have loved every second of it! In my free time I enjoy going to the gym, learning to cook, and spending time with loved ones!

5.0

52 Reviews

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52 Reviews of Casey Pierce

June 22, 2024

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Employee Rating

Did not like that info was given to insurance companies for them to sales call. All else was good. Casey wonderful More

by TUMBLEWEEDE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brandon Fraikes

Jun 23, 2024

Five Star Subaru of Grapevine responded

TUMBLEWEEDE, Thank you for recognizing Casey and congratulations on your new car. To further understand your comment regarding an insurance company call, we will be reaching out to you at the number we have on file. In the meantime, reach Casey or me at 817-438-1700. We hope to see you again at Five Star Subaru. Sincerely, David Cheney, General Sales Manager

June 20, 2024

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I usually dread the car-buying process, but Casey was patient and very helpful. I would recommend her to anyone looking to buy a car. Shane made the finance process a breeze. He was short-staffed that d More

by TLWANGER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Shane Hacker, Steve Lennon

Jun 21, 2024

Five Star Subaru of Grapevine responded

TLWANGER, At Five Star Subaru, we strive to provide exceptional service for every customer. Thank you for recognizing Casey and Shane. Let us know how we can help you enjoy your Outback. Stop by or call 817-438-1700 any time. Best regards, David Cheney, General Sales Manager

June 08, 2024

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Great experience. Love our car. Casey was wonderful and made the process very easy. Thanks for everything. More

by RAFMERI8830
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Doug Laymon, Kenny Wilder

Jun 08, 2024

Five Star Subaru of Grapevine responded

RAFMERI8830, We are excited to help you enjoy your new car from Five Star Subaru. Casey and our sales team welcome you to stop by or call 817-438-1700 to revisit your Subaru's features. Congratulations and please stay in touch. Best regards, David Cheney, General Sales Manager

April 19, 2024

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Overall the dealership gets the job done, but I can’t move past purchasing a new car off the showroom floor and then driving it for a week before it sat at a dealership from April 6th till at least April More

by SAMUEL.MARCHITTO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

April 05, 2024

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Knowledgable, honest, and quick! Lots of great selections of all models to choose from on the lot. More

by Robert
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brandon Fraikes, Hayden Knowles

Apr 06, 2024

Five Star Subaru of Grapevine responded

Robert, We appreciate working with you at Five Star Subaru. Let us know how we can help you enjoy your car. Give us a call any time at 817-438-1700. Thank you for your business and feedback. Take care, Doug Laymon, Sales Manager

February 13, 2024

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Casey Pierce made my car shopping experience very relaxed and easy going! Casey was knowledgeable, patient, and truly cared about finding the perfect car that fits my needs and wants. Outstanding communicati More

by pedroflores0708
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Darrell Cooper, Brandon Fraikes

Feb 13, 2024

Five Star Subaru of Grapevine responded

Pedroflores0708, Thank you for recognizing Casey and her efforts to help you find the right car at Five Star Subaru. If you have additional feedback, don't hesitate to reach me at dlaymon@sampack.com or 817-438-1700. Your complete satisfaction is always the goal. Best regards, Doug Laymon, Sales Manager

February 11, 2024

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Casey was very easy to work with. Very informative and helpful - and never pushy. She answered all my questions pre and post purchasing my Crosstrek. More

by JOESTRAUB
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 11, 2024

Five Star Subaru of Grapevine responded

JOESTRAUB, Congratulations on your new Crosstrek from Five Star Subaru. Stop by or give Casey a call at 817-438-1700 when you need vehicle advice. Customer satisfaction continues to be our priority. Thank you, Doug Laymon, Sales Manager

January 21, 2024

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Employee Rating

Easy transaction. Casey did a great job - everyone was great to work with. Thank you very much. More

by PAMNELMS60
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Kenny Wilder, Greg Cryer

Jan 22, 2024

Five Star Subaru of Grapevine responded

PAMNELMS60, Thank you for shopping at Five Star Subaru. Casey and our sales team are focused on customer satisfaction and we want to continue sharing our advice. Reach out to 817-438-1700 with questions about your Subaru. Enjoy your adventures and count on us again. Best regards, Doug Laymon, Sales Manager

December 23, 2023

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Very happy with our experience. Great staff and the process was straight forward and not stressful. Casey was awesome at keeping us updated on when our Forester was going to be av More

by WAGNERKG
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes

Other Employees Tagged: Greg Cryer

Dec 24, 2023

Five Star Subaru of Grapevine responded

Congratulations, WAGNERKG, on your new Forester from Five Star Subaru. Thank you for shopping with Casey and sharing your experience. When you need vehicle advice, call us at 817-438-1700. Best regards, Doug Laymon, Sales Manager

December 10, 2023

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Very pleased with how Casey conduct business, and her customer service mentality. We chose Five Star because we worked with Casey one/two years back and like how she conducts business. More

by ERIC1CHEN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Shane Hacker, Steve Lennon

Dec 11, 2023

Five Star Subaru of Grapevine responded

ERIC1CHEN, Thank you for working with Casey and the Five Star Subaru sales team again. We appreciate your loyalty and look forward to continue providing great customer care. As you begin enjoying your new car, please don't hesitate to contact Casey or me at 817-438-1700 with questions. Your complete satisfaction is the goal. Take care, Doug Laymon, Sales Manager

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