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Carlos Lopez
Carlos Lopez at Gosch Ford Temecula
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Carlos Lopez

Parts Front Counter

Gosch Ford Temecula

26895 Ynez Road
Temecula, CA 92591

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4.9
133 Reviews
4.9

133 Reviews

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133 Reviews of Carlos Lopez

October 16, 2024

Dealership Rating
Employee Rating

Very helpfull, knowledgeable and quick to verify what is needed and getting that part. Thank you. More

by steve_zucker
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
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Oct 17, 2024

Gosch Ford Temecula responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Gosch Ford Temecula, Steve, we look forward to having you as a valued customer for many years to come! Jason Noble General Manager

October 10, 2024

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Employee Rating

I didn’t have time to make an appointment to have my vehicle serviced so I showed up at the dealership at 7:30. Ken Olsen was able to help me with a routine service very quickly didn’t an outstanding jo More

by allen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kenn Olson, Robert Toves

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Oct 10, 2024

Gosch Ford Temecula responded

Allen, We are very happy to hear that Kenn provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Jason Noble General Manager

September 27, 2024

Dealership Rating
Employee Rating

Carlos was great. Very helpful and friendly Great customer services! will def be back and will recommend to friends in family in need of parts. More

by Eva P.
Recommend Dealer
Yes
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Sep 27, 2024

Gosch Ford Temecula responded

Thank you, Eva! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gosch Ford Temecula. Jason Noble General Manager

August 30, 2024

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Employee Rating

Gosch Ford Temecula is my go-to dealership for any of my maintenance needs. They service my Ford Truck and Shelby Mustang. More

by shanej0321
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Vecchi, Kayla Price

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Aug 30, 2024

Gosch Ford Temecula responded

Thank you so much for your excellent review! We are so glad that Carlos, Chris, and Kayla had the opportunity to work with you, and we are thrilled that you found your experience with us here at Gosch Ford Temecula to be a positive one. Please don't hesitate to reach out if you need anything else. Jason Noble General Manager

July 28, 2024

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Employee Rating

I took my car into the service department I was helped by she's a service writer her name is Samantha she was very professional very courteous called me back in a timely manner told me exactly what I needed More

by Hamlin#11
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jason Noble, Chas Sudol, Rachelle Long, Samantha Masuguchi, Stewart Economos, Nina Arredondo

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Jul 28, 2024

Gosch Ford Temecula responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience with Samantha! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Jason Noble General Manager

June 06, 2024

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Employee Rating

I brought my car in for an oil change Sam in service was amazing, they found a leak and her communication to fix it was great! After I picked up my car I headed to the parts department Carlos was so friendl More

by Lee
Recommend Dealer
Yes

Other Employees Tagged: Samantha Masuguchi

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Jun 06, 2024

Gosch Ford Temecula responded

Thank you, Lee, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Samantha and Carlos, and we look forward to working with you again. Jason Noble General Manager

April 09, 2024

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Employee Rating

Service was completed in a timely manner. I was also informed of the near term service requirements. More

by Rdelliott0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rachelle Long, Joseph Britton

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Apr 09, 2024

Gosch Ford Temecula responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Jason Noble General Manager

February 17, 2024

Dealership Rating
Employee Rating

If you like overpriced parts and service repairs, mediocre customer service, and technicians that require multiple appointments to fix your vehicle, then this is the place for you! More

by SMD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Joseph Britton

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Feb 21, 2024

Gosch Ford Temecula responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us your contact information so we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Jason Noble General Manager

January 17, 2024

Dealership Rating
Employee Rating

Carlos is very knowledgeable and always so helpful. Would recommend anyone. He makes ordering parts easy. More

by Williamcano2006
Service Communication
Recommend Dealer
Yes
Report | Print
Jan 17, 2024

Gosch Ford Temecula responded

William, Thank you! Carlos and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gosch Ford Temecula. Jason Noble General Manager

December 20, 2023

Dealership Rating
Employee Rating

I use Gosch Ford for all my parts needs. Robert is always very professional and polite. Always gets me the correct parts and calls me as soon as they are in. More

by Phil
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Toves , Cashier Kalin

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Dec 21, 2023

Gosch Ford Temecula responded

Thank you so much for your review. We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Gosch Ford Temecula to be a positive one. Please don't hesitate to reach out if you need anything else. Jason Noble General Manager

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