Carlos Espinal Diaz
Carlos Espinal Diaz at Fred Anderson Toyota
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Carlos Espinal Diaz

Sales Associate

Fred Anderson Toyota

9101 Glenwood Ave
Raleigh, NC 27617

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4.6
40 Reviews

Dealership Experience

6 yrs, 3 mos

Industry Experience

6 yrs, 3 mos

Languages Spoken

English English

Spanish Spanish

4.6

40 Reviews

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40 Reviews of Carlos Espinal Diaz

January 23, 2025

Dealership Rating
Employee Rating

Bought the new 2025 Camry XLE from this dealership. Found two scratches on the driver side and ask them to remove it. They told me scratches are too deep to remove. How you sell a new car with scratche More

by LoganHaul
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Jan 28, 2025

Fred Anderson Toyota responded

Hi there, we apologize that your experience didn’t meet your expectations. Our goal is to deliver high-quality vehicles and service, and this incident falls short of that standard. We’d like to discuss this further and ensure you’re satisfied. Please reach out to our General Manager, Sean Mehaffey, at 919-787-0099 at your earliest convenience.

November 01, 2024

Dealership Rating
Employee Rating

I had an extremely positive experience here. Carlos was a big help! Will recommend. A+ More

by stephenolson2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Justin Clyburn

Nov 05, 2024

Fred Anderson Toyota responded

Hi, we are very happy that the team here at Fred Anderson Toyota of Raleigh could provide you with a positive experience! If you have any further questions, please don't hesitate to reach out!

October 21, 2024

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Employee Rating

The services were very good and I hope that the services will always be this great. Thank you very much More

by ibrahimdeek13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 26, 2024

Fred Anderson Toyota responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Fred Anderson Toyota of Raleigh! If you have any further questions, please don't hesitate to reach out!

May 11, 2024

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Employee Rating

Best dealership in the Triangle Area. Customer service is off the chart. Make sure you’re comfortable with your decisions More

by marshallbrother3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Preston Elmer

May 13, 2024

Fred Anderson Toyota responded

Hi, we here at Fred Anderson Toyota of Raleigh are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

March 21, 2024

Dealership Rating
Employee Rating

Fue un gusto tartar con Carlos ,El fue muy hamable y cortes ,y no trato de empujarme a comprar y eso me gusto . More

by MERLOS1206
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 22, 2024

Fred Anderson Toyota responded

Hola, nos alegra saber que tuvo una experiencia tan positiva con nuestro equipo aquí en Fred Anderson Toyota de Raleigh. ¡No dude en comunicarse con nosotros si hay algo más que podamos hacer!

February 06, 2024

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Employee Rating

I contacted this dealership to see a used Venza. They responded within minutes with a robo email and a real person email as soon as they opened. I am still trying to get to the dealership (150mi) to More

by Les.snedaker
Recommend Dealer
Yes
Feb 08, 2024

Fred Anderson Toyota responded

Hello, we appreciate you taking the time to leave us this feedback of Fred Anderson Toyota of Raleigh. If you have any further questions, please don't hesitate to reach out!

January 12, 2024

Dealership Rating
Employee Rating

The staff was great to work with. They were knowledgeable, well informed, patient and not high pressure. I would highly recommend this dealership More

by Gltdag
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Terrance Williams

Jan 14, 2024

Fred Anderson Toyota responded

Hello, we're happy you found our staff to be so supportive during your experience here at Fred Anderson Toyota of Raleigh. Your recommendation means so much to us, and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

October 06, 2023

Dealership Rating
Employee Rating

Carlos Diaz was a fantastic salesman to work with. He was helpful with our request and wasn’t pushy. All the staff at Fred Anderson were helpful. More

by David.lee
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Justin in finance

Oct 09, 2023

Fred Anderson Toyota responded

Hi, thanks for your praise and kind comments about the team at Fred Anderson Toyota of Raleigh. Please don't hesitate to reach out to us if there's anything more we can do!

August 26, 2023

Dealership Rating
Employee Rating

The delivery date of our Tacoma truck purchase kept being postponed (4 times). The first time, we took a day off to plan for a pick it and found out the day before it's not there yet. After that, each time More

by Vicky Tran
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Sep 21, 2023

Fred Anderson Toyota responded

Hi Vicky, thank you for taking the time to leave us feedback about your experience with Fred Anderson Toyota of Raleigh. Please reach out to us at the number below when you have a chance so we can address this situation directly. Thank you, and have a great day. Jimmy Merendino (General Sales Manager) 919-787-0099

August 17, 2023

Dealership Rating
Employee Rating

We looked for 6 plus months for the car our daughter wanted. Jody Fleming at Fred Anderson Toyota secured the exact car we wanted. The car buying experience here was first rate. From the sales people, J More

by Pooh4me
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jody Fleming , Toby in Finance Department

Sep 21, 2023

Fred Anderson Toyota responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Fred Anderson Toyota of Raleigh! Until the next time we meet, take care!

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