Carlos Alvarenga
Carlos Alvarenga at Niello Volkswagen
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Carlos Alvarenga

Assistant Sales Manager

Niello Volkswagen

2701 Arden Way
Sacramento, CA 95825

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5.0
44 Reviews

Dealership Experience

4 yrs

5.0

44 Reviews

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44 Reviews of Carlos Alvarenga

June 18, 2024

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Employee Rating

Great costumer service. We are very happy with all your help & we had a very good experience More

by ISAMAR_LEON
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Raymond Moreno, Jack Felts

Jun 18, 2024

Niello Volkswagen responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Scott Russo General Manager srusso@niello.com

June 10, 2024

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We had a wonderful experience buying our Atlas Cross Sport! Stephen was very informative, detailed and kind! More

by Brittany Scott
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Logan Koss, Stephen Richardson

Jun 11, 2024

Niello Volkswagen responded

Brittany, Here at Niello Volkswagen, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience working with Stephen, and it was a pleasure having you at the dealership. We appreciate your review! Scott Russo General Manager srusso@niello.com

June 06, 2024

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No pushy salesman, the whole process was seamless and very easy. Purchasing a new vehicle has never been easier! More

by YOBOONE
Sales Price Transparency
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Recommend Dealer
Yes
Jun 06, 2024

Niello Volkswagen responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Niello Volkswagen. Scott Russo General Manager srusso@niello.com

May 22, 2024

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Great team work. Fast process. Love my new car. The team was professional and great to work with More

by FORU_MISSJEN
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Recommend Dealer
Yes

Other Employees Tagged: Khaled Jamal , Logan

May 29, 2024

Niello Volkswagen responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Scott Russo General Manager srusso@niello.com

May 17, 2024

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Everyone that we interacted with were professional, patient, knowledgeable and kind. We truly enjoyed the experience. More

by LAURIEPABLO88
Service Price Transparency
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Recommend Dealer
Yes
May 19, 2024

Niello Volkswagen responded

Thank you so much for your kind words, Laurie, and for taking the time to leave us this wonderful feedback! Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

May 17, 2024

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Jose was a phenomenal sales person. There was no pressure, he was very patient and very knowledgeable. More

by LAURIEPABLO88
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Recommend Dealer
Yes
May 20, 2024

Niello Volkswagen responded

THello Laurie: hank you so much for choosing Niello Volkswagen! Please let us know if we can be of any more assistance. Scott Russo General Manager srusso@niello.com

May 13, 2024

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Great dealership with really friendly people. I would recommend them and but from them again. More

by VALIRIE_M
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Recommend Dealer
Yes
May 13, 2024

Niello Volkswagen responded

Thanks for your feedback on your recent visit to Niello Volkswagen. It's great to hear that we were able to assist you and that you had such a positive experience. Scott Russo General Manager srusso@niello.com

May 06, 2024

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I have had a lot of issues with dealerships in the past trying to take advantage of my time and money. I didn't feel that at all going in today. Michael was super helpful showing me a car I didn't even kno More

by NAT3TH3GR8
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
May 06, 2024

Niello Volkswagen responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Niello Volkswagen! Scott Russo General Manager srusso@niello.com

April 28, 2024

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Our sales person was spectacular, did a great job of investigating what we were looking for and what our needs were and then demonstrating what we were looking for. He took the time to explain the vehi More

by mekooken1
Sales Price Transparency
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Will Gwaltney III

Apr 29, 2024

Niello Volkswagen responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback. Scott Russo General Manager srusso@niello.com

April 27, 2024

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Employee Rating

No pressure. Was greater quickly and the process was quick. Vehicle was detailed and staff made my daughter’s first purchase enjoyable. Cheers More

by TCSIERRAVISTA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Khaled Jamal , Logan webb(finance 5 stars

Apr 29, 2024

Niello Volkswagen responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Scott Russo General Manager srusso@niello.com

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