Carlo Matos
Carlo Matos at Ken Ganley Westside Imports
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Carlo Matos

Volkswagen Sales Manager

Ken Ganley Westside Imports

25730 Lorain Road
North Olmsted, OH 44070

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4.7
200 Reviews

Dealership Experience

16 yrs, 1 mo

Industry Experience

24 yrs, 5 mos

4.7

200 Reviews

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200 Reviews of Carlo Matos

October 20, 2024

Dealership Rating
Employee Rating

Other than Sonja being helpful and great it was horrible. I was mislead in my trade in value by Chad Musiek. Being my second car with them I felt taken advantage of and won’t be getting a car from them again More

by Ameer Najjar
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

October 03, 2024

Dealership Rating
Employee Rating

I came in looking for a particular used Jetta, but discovered it had been sold the day before. Yasser was very patient in showing me a used GLI and letting my wife and I come to the decision to spend More

by larmstrong60
Recommend Dealer
Yes

Other Employees Tagged: Yasser Deif

October 02, 2024

Dealership Rating
Employee Rating

Very easy to deal with, the process was short and easy, will buy again there More

by ADAMBOVE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Louis Cheers, Sonja Jovanovic

October 01, 2024

Dealership Rating
Employee Rating

Very good great customer service I would recommend anybody to go there they made sure I left as a happy customer More

by MARIOMAJOR2008
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dan Walker, Darwin Nealon

September 30, 2024

Dealership Rating
Employee Rating

Lack of good management. VW deal was ok, that’s why we were there. Done. More

by SLSTURNEY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Sonja Jovanovic

September 30, 2024

Dealership Rating
Employee Rating

Stephen was a great salesman who went over everything with us. Even went the extra mile to show us a Honda piolet. Fantastic job! More

by POPE757
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Louis Cheers, Stephen Stropko

September 21, 2024

Dealership Rating
Employee Rating

Darwin was amazing he made the process quick and easy. He heard me, he listen and was very helpful and patient with me. Best Experience ever! The service was so great I had my best friend come in and pur More

by ANDREA CONNER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Darwin Nealon

Sep 25, 2024

Ken Ganley Westside Imports responded

We appreciate your business and your referral. Thanks so much!

September 08, 2024

Dealership Rating
Employee Rating

Does a great job! !!! Timely. Polite and kind to everyone. Cars are clean when brought back. More

by SKRAUS0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Romanak, Louis Cheers

Sep 25, 2024

Ken Ganley Westside Imports responded

Thanks for the kind words and for your 5-star review!

July 22, 2024

Dealership Rating
Employee Rating

The team at Ganley was really easy to work with in buying a new car. More

by KMLIEGLE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steve Warshawsky, Louis Cheers , Abby Boland

Aug 05, 2024

Ken Ganley Westside Imports responded

Thank you so much for your review. We appreciate it!

June 21, 2024

Dealership Rating
Employee Rating

I found them unwilling to negotiate beyond what the Volkswagen incentive was. High pressure sales to add a tire warranty and paint protection. But the worst part which isn’t the dealerships fault , is More

by DR.PAUL60
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Sandi Kuzma

Jun 24, 2024

Ken Ganley Westside Imports responded

We're sorry you did not have a great experience with us. We would love to opportunity to speak with you further. Please give us a call at 44.0-734-2000 so we can better assist you. Thank you.

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