Carlo Matos
Volkswagen Sales Manager
Ken Ganley Westside Imports
25730 Lorain Road
North Olmsted, OH 44070
Dealership Experience
16 yrs, 1 mo
Industry Experience
24 yrs, 5 mos
200 Reviews
Write a Review200 Reviews of Carlo Matos
October 20, 2024
Other than Sonja being helpful and great it was horrible. I was mislead in my trade in value by Chad Musiek. Being my second car with them I felt taken advantage of and won’t be getting a car from them again I was mislead in my trade in value by Chad Musiek. Being my second car with them I felt taken advantage of and won’t be getting a car from them again More
Other Employees Tagged: Louis Cheers, Douglas Boulanger, Sonja Jovanovic, Chad Musiek
October 03, 2024
I came in looking for a particular used Jetta, but discovered it had been sold the day before. Yasser was very patient in showing me a used GLI and letting my wife and I come to the decision to spend discovered it had been sold the day before. Yasser was very patient in showing me a used GLI and letting my wife and I come to the decision to spend a bit more than we wanted on a better vehicle. Carlo was very enjoyable to deal with and negotiated a fair deal for all. I left with a pristine car that I am enjoying every day. More
Other Employees Tagged: Yasser Deif
October 02, 2024
Very easy to deal with, the process was short and easy, will buy again there will buy again there More
Other Employees Tagged: Louis Cheers, Sonja Jovanovic
October 01, 2024
Very good great customer service I would recommend anybody to go there they made sure I left as a happy customer anybody to go there they made sure I left as a happy customer More
Other Employees Tagged: Dan Walker, Darwin Nealon
September 30, 2024
Lack of good management. VW deal was ok, that’s why we were there. Done. VW deal was ok, that’s why we were there. Done. More
Other Employees Tagged: Sonja Jovanovic
September 30, 2024
Stephen was a great salesman who went over everything with us. Even went the extra mile to show us a Honda piolet. Fantastic job! with us. Even went the extra mile to show us a Honda piolet. Fantastic job! More
Other Employees Tagged: Louis Cheers, Stephen Stropko
September 21, 2024
Darwin was amazing he made the process quick and easy. He heard me, he listen and was very helpful and patient with me. Best Experience ever! The service was so great I had my best friend come in and pur He heard me, he listen and was very helpful and patient with me. Best Experience ever! The service was so great I had my best friend come in and purchase a car a few days later! More
Other Employees Tagged: Darwin Nealon
September 08, 2024
Does a great job! !!! Timely. Polite and kind to everyone. Cars are clean when brought back. !!! Timely. Polite and kind to everyone. Cars are clean when brought back. More
Other Employees Tagged: Jason Romanak, Louis Cheers
July 22, 2024
The team at Ganley was really easy to work with in buying a new car. a new car. More
Other Employees Tagged: Steve Warshawsky, Louis Cheers , Abby Boland
June 21, 2024
I found them unwilling to negotiate beyond what the Volkswagen incentive was. High pressure sales to add a tire warranty and paint protection. But the worst part which isn’t the dealerships fault , is Volkswagen incentive was. High pressure sales to add a tire warranty and paint protection. But the worst part which isn’t the dealerships fault , is the car is being repaired due to a faulty carnet module and there are additional computer problems which they haven’t solved as of yet. Very disappointing! More
Other Employees Tagged: Sandi Kuzma