Cameron Slater | Page 21

Rashid made my purchase experience at Whitby Toyota so easy. Reacenty I took my 2012 Rave 4 in for service . While I was there I decided to take a look at the vehicle inventory for a trade up. I was introduced Reacenty I took my 2012 Rave 4 in for service . While I was there I decided to take a look at the vehicle inventory for a trade up. I was introduced to Rashid. Having never purchased a vehicle on my own I was nervous and hesitant. I quickly realized that Rashid was not going to push me into purchasing anything that I was not 100 percent sure of. He diligently answered all of my questions and concerns . Most importantly he didn’t rush me and allowed me to take as much time as needed to make a decision without the pressure associated with most dealerships. In the end I decided to purchase and picked up my new Rave 4 two days later. I was then happy to see Rashid was in contact with me the next day to make sure I was 100 percent happy with my purchase. I would not hesitate to recommend Rashid to all my friends and family when looking for a new vehicle. This is exactly the experience everyone should have when purchasing a vehicle. More

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Awesome experience at Whitby Toyota I walked into Whitby Toyota with a pretty good idea of what I was going to purchase after 4 months of vehicle research. Greeted immediately by the ama I walked into Whitby Toyota with a pretty good idea of what I was going to purchase after 4 months of vehicle research. Greeted immediately by the amazing Rashid who helped me get a better, newer and spacious vehicle than I had imagined and that was still under manufacturer warranty!! I had sooo many questions and concerns and he helped me fantastically. The whole staff treated my family and I like royalty, attending to our needs and making us feel welcome and like family. When I picked up my vehicle, Rashid was patient to explain all the little details and how to work all the new vehicle features that I was not accustomed to as my previous vehicle was old. More

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Love my Tacoma!! Had the best experience with Gary and everyone at Whitby Toyota. Very friendly and so helpful for my first time buying a new vehicle! I was able to cu Had the best experience with Gary and everyone at Whitby Toyota. Very friendly and so helpful for my first time buying a new vehicle! I was able to customize my truck to exactly how I wanted it. Will definitely recommend to everyone! More

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First New Car RAV4 All staff were very friendly, accommodating and knowledgeable. No pressure! Mitch was always more than willing to answer any questions/concerns in p All staff were very friendly, accommodating and knowledgeable. No pressure! Mitch was always more than willing to answer any questions/concerns in person or via mobile. Will definitely return. More

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Too Busy selling Tires. No Longer care about small town cust I have been waiting for a month to get an oil change. I have had my tundra since new in 2004 and always had excellent service at Whitby Toyota until I have been waiting for a month to get an oil change. I have had my tundra since new in 2004 and always had excellent service at Whitby Toyota until the last two years. I had the same problem last year when trying to get a simple oil change , it seems this time of year and in the spring they turn into a tire sales store or they have outgrown their ability to provide good service. You would think after having all the service done on a tundra for 14 years you deserve better treatment. I guess when the mileage reaches the time for an oil change and they are busy doing snow tires you need to park your Toyota and drive something else because you can no longer get good service at Whitby Toyota or Bowmanville Toyota. Ironically my wife purchased a Nissan and has no issues getting an oil change when needed. That is where I will have to take my Toyota till it is time to change to a newer truck, Guess what kind of vehicle I WILL NOT be purchasing in the future. Whitby Toyota has clearly outgrown there service capabilities and small town customers. More

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Cameron got my car in fast for windshield. I have had nothing but problems with my used rav4. Car was out of warranty by 2000km and no compensation for extensive repair. Paid $22000 for used R I have had nothing but problems with my used rav4. Car was out of warranty by 2000km and no compensation for extensive repair. Paid $22000 for used Rav and have had too many repairs since buying. More

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Shawn McCallum was my dealership Sales Respresentative. Shawn was wonderful to deal with. I purchased a Rava 4 2018 vehicle. Shawn had also sold a vehicle to my wife a few years ago and she was very happy Shawn was wonderful to deal with. I purchased a Rava 4 2018 vehicle. Shawn had also sold a vehicle to my wife a few years ago and she was very happy and that's why I asked for Shawn. I felt very comfortable dealing with Shawn. I would recommend Shawn. More

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Quick and easy Whitby Toyota has always been a pleasure dealing with. I will continue to do business with them for the entirety of my driving abilities. The only dow Whitby Toyota has always been a pleasure dealing with. I will continue to do business with them for the entirety of my driving abilities. The only downfall with Toyota is you dont have to buy very often. More

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Salesman assured us RAV4 SE had CD player Not so. Requested all the toys including a CD player. We were open to Camry, RAV4 and Avalon and settled on a RAV4 SE. Negotiations went fine and on three o Requested all the toys including a CD player. We were open to Camry, RAV4 and Avalon and settled on a RAV4 SE. Negotiations went fine and on three or four occasions a CD player was discussed. Each time we were assured that a CD player was included. Contract signed. When we went to pick up our new vehicle we were told only then, that there was no CD player in the RAV4 SE. This is my fifth Toyota vehicle, my first disappointment. I am extremely upset at being misled. More

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Excellent customer service This team went above and beyond to make my car shopping experience a pleasant one -- without any pressure. They accommodated my needs and requests and This team went above and beyond to make my car shopping experience a pleasant one -- without any pressure. They accommodated my needs and requests and always got back to me in a timely fashion. When it came time for delivery, they made sure I understood the process and went through everything thoroughly. I would highly recommend this dealership! More

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