Cameron Allen

This is the best place to find your dream car. The staff is amazing and will do whatever they can to see you off in your new car. The staff is amazing and will do whatever they can to see you off in your new car. More

Report | Print

Overall, ok. They do fix the car well but customer service needs to improve. I have been a long term customer of this service department. I had a car recently fix They do fix the car well but customer service needs to improve. I have been a long term customer of this service department. I had a car recently fixed at this repair shop that took weeks to fix, and I repeatedly requested a loaner vehicle so i could get to work and I was ignored. I sent an e-mail to the dept mgr to complain and that e-mail was ignored too. I also had a problem with one of the service technicians and contacted the dept manager and that complaint was ignored too. They do fix the cars well but I personally no longer feel valued or listened to as a customer. One time I came in with my car. They drove my car into the bay to be looked at, and the next technician drove it back outside and put it back in the lot without even looking at it. When I told them I noticed this they drove it back into the car bay and then actually looked at it. Again, waiting there…felt not valued, under-communicated with, and ignored. More

by CruzeLady Verified Customer Verified Customer

Report | Print

this chev dealer is very nice and they are very nice to talk to I'll keep going if I need it in the future talk to I'll keep going if I need it in the future More

by Cungbik Verified Customer Verified Customer

Report | Print

Very clean love the drive up . .....the service team was awesome...Also the wait time wasn't to bad... .....the service team was awesome...Also the wait time wasn't to bad... More

by olavarriamark9 Verified Customer Verified Customer

Report | Print

Friendly and fast service. Service reps are always friendly. My go to service shop always. Service reps are always friendly. My go to service shop always. More

by djonelle34 Verified Customer Verified Customer

Report | Print

Very professional and exceptional service. Every time I have dealt with Lake Chevy, they have addressed the issues promptly. Every time I have dealt with Lake Chevy, they have addressed the issues promptly. More

by CHRIS.EISENMAN Verified Customer Verified Customer

Report | Print

Service was very slow. I was not informed of the rate increase for the diagnostic test until after I had already gotten my car towed to the dealership service center. The p I was not informed of the rate increase for the diagnostic test until after I had already gotten my car towed to the dealership service center. The price of the diagnostic test has increased significantly it went from $89 dollars to $189 dollars which is ridiculous. When I inquired about the increase I was told it was to be competitive with the surrounding dealerships WHICH MAKES NO SENSE AT ALL. More

by asiawilks397 Verified Customer Verified Customer

Report | Print

Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent More

by glennjeske56 Verified Customer Verified Customer

Report | Print

Friendly everytime I am there. Prices are high with no oil change coupons and if so it $5.00 tax is more. So not saving anything. Make it more affordable for us. Prices are high with no oil change coupons and if so it $5.00 tax is more. So not saving anything. Make it more affordable for us. More

by michael.michalski Verified Customer Verified Customer

Report | Print

I have been coming to this dealership for years. Now my son and his family are bringing their vehicles here as well. I feel longevity in any business is essential. I feel like Chevy Could give loyal Now my son and his family are bringing their vehicles here as well. I feel longevity in any business is essential. I feel like Chevy Could give loyal customers, a free oil change now and again. Especially since I was shorted 3 quarts of oil on my last oil change. More

by Norm Verified Customer Verified Customer

Report | Print