Caleb Lewis

Everyone was very nice. The process was very quick and easy. I think this makes about 4 cars or trucks we have bought from this dealership. The process was very quick and easy. I think this makes about 4 cars or trucks we have bought from this dealership. More

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Very friendly staff and service is excellent. They advised an approximate time to take for the service and usually completed earlier. The dealership is top notch and and the sales staff will wo They advised an approximate time to take for the service and usually completed earlier. The dealership is top notch and and the sales staff will work hard to fit a vehicle within your budget. I would highly recommend this dealership to anyone looking for a vehicle. More

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I have purchased many vehicles from this dealership and will continue due to their exceptional customer service and their second to none service department. If anyone is shopping for a vehicle, this is th will continue due to their exceptional customer service and their second to none service department. If anyone is shopping for a vehicle, this is the place to go! More

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One of the most pain free experiences I’ve had buying a car in my life. Great people Kaleb and the rest of the guys were great! car in my life. Great people Kaleb and the rest of the guys were great! More

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I haven't purchased a car from a dealer in over 15 years. But my 2006 Toyota Sienna, with 272,000 miles on it was done. I knew I wanted another Toyota, so I went looking on the local Toyota's websites. To But my 2006 Toyota Sienna, with 272,000 miles on it was done. I knew I wanted another Toyota, so I went looking on the local Toyota's websites. Toyota of Cleveland had the easiest website to maneuver, and I could look for vehicles, both new and used. They also had more inventory than any other dealer in the surrounding areas. I completed the finance application online and was immediately contacted by Katie. She was very professional and answered my questions. I was very interested in a specific Highlander and decided to head on up to the dealership and check it out. Once at the dealership and while waiting, I had several team members ask me if I needed anything, but not in a pushy way. Katie introduced Caleb Lewis to me. After introductions and because I was interested in a specific vehicle, Caleb immediately pulled it up to the front for me to check out and test drive. My dad was also with me so during the test drive Caleb sat in the back seat and directed me. I told Caleb I had wanted a good long drive to check out the vehicle thoroughly. Throughout the drive I asked questions which Caleb was able to answer. We went both highway and back roads to get back to the dealership. Of course, I immediately knew this was my car, so it was all about the numbers now. The finance team was amazing and got me in my new car for a price I was able to handle even with some additional upgrades. Thanks Toyota of Cleveland for your awesomeness. I won’t be going anywhere else to buy vehicles new or used. More

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It was pretty nice. I felt like a warm welcome when we came inside. Me and the wife had a nice experience. I felt like a warm welcome when we came inside. Me and the wife had a nice experience. More

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Great communication and knowledge complemented by genuine conversation and customer service. The buying process was simple and stress free. conversation and customer service. The buying process was simple and stress free. More

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The staff was awesome. We got a great deal on our purchase. The only complaint is that the paperwork was excessive. We got a great deal on our purchase. The only complaint is that the paperwork was excessive. More

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knowledgeable. patient. thorough. clear complete explanation, ansered all my questions, when I got lost repeated explanations as needed. It was raining and the sale patient. thorough. clear complete explanation, ansered all my questions, when I got lost repeated explanations as needed. It was raining and the salesman went out and drove the car up under the dealership canopy so I could view the car without having to go out in the rain. patiently explained every button. installed the Toyota app on my phone. More

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This was our best experience with buying a car! Caleb Lewis was so helpful and very friendly! Caleb Lewis was so helpful and very friendly! More

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