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Brian Land

Overview Reviews (28) Inventory (365)

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Brian Land

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Brian Land

Service Advisor

Robert Brogden Buick GMC

1500 E Santa Fe St
Olathe, KS 66061

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4.4

28 Reviews

Overview Reviews (28) Inventory (365)

4.4

28 Reviews

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28 Reviews of Brian Land

June 24, 2024

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Employee Rating

Great. Will always take my. Buick here for oil change, perfect online scheduling of time for service Will always take my. Buick here for oil change, perfect online scheduling of time for service More

by tbrewer05

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Jun 24, 2024 -

Robert Brogden Buick GMC responded

Thank you for choosing Robert Brogden Buick GMC for your oil change appointment. We appreciate your positive review and are thrilled to hear that our online scheduling system worked well for you. We look forward to assisting you with your future service needs. Drive safely! Sincerely, The Robert Brogden Buick GMC Team

June 22, 2024

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Employee Rating

Great experience from start to finish! Made an unfortunate situation with my car a great experience! I will definitely be recommending them to friends and family! Made an unfortunate situation with my car a great experience! I will definitely be recommending them to friends and family! More

by SPENCERMURRY

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Tracy Troll, Jim Self, Terrie Horton, Sebastien Granger, Brian Everhart, Lee Habiger, Jamaica Johnson, Alyssa Raby, David Estrada

Helpful 0

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Jun 24, 2024 -

Robert Brogden Buick GMC responded

Thank you for the kind words, Spencer! We are delighted to hear that we could turn your unfortunate car situation into a positive experience. We truly appreciate your recommendation and look forward to serving you, your friends, and your family in the future. See you next time at Robert Brogden Buick GMC! Sincerely, The Robert Brogden Buick GMC Team

June 15, 2024

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Employee Rating

I was told my truck was still covered under warranty. When I got there they said they made a mistake. I took off work lost $300.00 in wages plus gas. They could just told me the truth. When I got there they said they made a mistake. I took off work lost $300.00 in wages plus gas. They could just told me the truth. More

by WALLINGJR62

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Other Employees Tagged: Brian Everhart, Lee Habiger, Jamaica Johnson, Alyssa Raby, David Estrada

Helpful 0

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Jun 17, 2024 -

Robert Brogden Buick GMC responded

Thank you for sharing your experience with us. We understand your concerns and appreciate your feedback. We will share your feedback with our team and address this internally so a similar situation in the future can be avoided. If there is anything we can do to gain your trust back, please feel free to reach out to us directly. Sincerely, The Robert Brogden Buick GMC Team

June 07, 2024

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Employee Rating

Making an appointment is easy when I arrived. Bryan took my keys in my car was finished within a reasonable amount of time. Bryan took my keys in my car was finished within a reasonable amount of time. More

by thoele95

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Jun 10, 2024 -

Robert Brogden Buick GMC responded

Thank you for sharing your positive experience with us! We're delighted that Bryan provided you with excellent service during your appointment, and we're glad your car was taken care of promptly. We look forward to welcoming you back to Robert Brogden Buick GMC for your future automotive needs. Sincerely, The Robert Brogden Buick GMC Team

June 07, 2024

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Employee Rating

Excellent service. Brian got me in and out in no time. This is the GMC dealer to go with. Thanks! Brian got me in and out in no time. This is the GMC dealer to go with. Thanks! More

by JG

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Brian Everhart

Helpful 0

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Jun 10, 2024 -

Robert Brogden Buick GMC responded

Thank you for the 5-star review! We are thrilled to hear about the excellent service you received from Brian. We appreciate your business and are delighted to be your go-to GMC dealer. We look forward to serving you again in the future. Sincerely, The Robert Brogden Buick GMC Team

May 30, 2024

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Employee Rating

Brian stepped into a negative situation we have with our salesperson and provided exceptional customer service we're closer to having a good relationship with the dealership still not great but better salesperson and provided exceptional customer service we're closer to having a good relationship with the dealership still not great but better More

by jperk1366

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Terrie Horton, Sebastien Granger

Helpful 0

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May 31, 2024 -

Robert Brogden Buick GMC responded

Thank you for taking the time to share your experience after working with Brian at Robert Brogden Buick GMC. We appreciate your feedback and are glad to hear that Brian provided you with exceptional customer service. We're committed to improving and hope to continue building a better relationship with you. Please don't hesitate to reach out if there's anything else we can do to enhance your experience. Sincerely, The Robert Brogden Buick GMC Team

May 29, 2024

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Employee Rating

Fun and friendly people to be around. They treat you like family and do their best to get you what you want! They treat you like family and do their best to get you what you want! More

by bdixon_48

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jake Blackman, Sebastien Granger, Paul Levin

Helpful 0

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May 30, 2024 -

Robert Brogden Buick GMC responded

Thank you for the kind words! At Robert Brogden Buick GMC, we strive to make everyone feel like part of our family. We're delighted you had a great experience, and we look forward to seeing you again. Sincerely, The Robert Brogden Buick GMC Team

May 25, 2024

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Employee Rating

Could not be more impressed with the service and quality that is given from the team at Brogden. that is given from the team at Brogden. More

by TNOWAK1

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Terrie Horton, Sebastien Granger, Ryan O'Connor

Helpful 0

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May 28, 2024 -

Robert Brogden Buick GMC responded

Thank you for your 5-star review! We are thrilled to hear about your positive experience with the service and quality provided by our team at Robert Brogden Buick GMC. We appreciate your kind words and look forward to serving you again in the future. Sincerely, The Robert Brogden Buick GMC Team

May 21, 2024

Dealership Rating

Employee Rating

They did a very good job of diagnosing and correcting the issue I brought the vehicle in for. issue I brought the vehicle in for. More

by gj3putt

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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May 22, 2024 -

Robert Brogden Buick GMC responded

Thank you for leaving a positive review of your experience with us at Robert Brogden Buick GMC! We're pleased to hear that our team successfully diagnosed and resolved the issue with your vehicle. Your satisfaction is our priority, and we look forward to assisting you again in the future. Sincerely, The Robert Brogden Buick GMC Team

May 11, 2024

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Employee Rating

We were able to get our car serviced in a timely manner and the price was better than other dealerships. and the price was better than other dealerships. More

by JODYCHAVEZ

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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May 13, 2024 -

Robert Brogden Buick GMC responded

Thank you, Jody, for choosing Robert Brogden Buick GMC for your car service needs. We are delighted to hear that you had a positive experience with us, from the timely service to the competitive pricing. We look forward to serving you again in the future! Sincerely, The Robert Brogden Buick GMC Team

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