Brett Paden
Brett Paden at Faulkner Buick GMC West Chester, INC.

Brett Paden

Sales Consultant

Faulkner Buick GMC West Chester, INC.

705 Autopark Blvd.
West Chester, PA 19382

5.0
71 Reviews
5.0

71 Reviews

Write a Review

Dealership Experience

14 yrs, 6 mos

71 Reviews of Brett Paden

June 16, 2024

Dealership Rating
Employee Rating

Everything from start to finish was smooth and easy with Brett. I would absolutely recommend this dealership to family and friends and for my future purchases More

by elitedax3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Simonelli

Jun 17, 2024

Faulkner Buick GMC West Chester, INC. responded

Finding out our customers had as great an experience as we did is truly special. Thank you so much for sharing and for trusting our team to take good care of you. Congratulations and welcome to our family!

June 15, 2024

Dealership Rating
Employee Rating

Everyone we came in contact with was courteous, friendly, and answered all our questions (helpful). Probably what really made an impression was they weren’t pushy. I never got a sense that their g More

by SUZYDEGEORGE
Recommend Dealer
Yes

Other Employees Tagged: John Simonelli , Adam

Jun 17, 2024

Faulkner Buick GMC West Chester, INC. responded

Thank you so much for the great review, Suzy! We're glad to hear our team could provide you with a great experience. Let us know if we can help with anything else!

June 14, 2024

Dealership Rating
Employee Rating

Faulkner is the place to buy your car! I am one who prefers to lease. I just left yesterday with my latest lease. Buick #4 for me. We love them so much my husband buys his work van from t More

by ttbajones
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Simonelli, Michael Strohmetz , Justin in finance

Jun 17, 2024

Faulkner Buick GMC West Chester, INC. responded

We love hearing that no matter how many times our customers have worked with us, they had a great experience. Thank you for sharing your story and for trusting us with your business. Congratulations on the latest addition to the family!

June 14, 2024

Dealership Rating
Employee Rating

Thank you for helping with my purchase. Very easy going. I had something in mind and Brett was able to find something 98% of what I was looking for. More

by Andrewgable731
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Simonelli

Jun 17, 2024

Faulkner Buick GMC West Chester, INC. responded

We are so excited to hear about your great experience. Remember to give us a call anytime if you have any questions, and thank you again for trusting us with your business. Congratulations and welcome to our Family!

June 08, 2024

Dealership Rating
Employee Rating

I have been buying here for years. Always a great experience. Will continue to buy and service my vehicle here. More

by JENNIFERMINGIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Strohmetz, Luis Jimenez

Jun 10, 2024

Faulkner Buick GMC West Chester, INC. responded

We appreciate you taking the time to write us a review, Jennifer! Please let us know if we can do anything else to help!

June 06, 2024

Dealership Rating
Employee Rating

Great people Long wait for a 45min recall repair Paw prints all over the fenders and hood,steering wheel Clean up your mess Didn't get washed More

by DOWNINGTOWNWEST215
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Leslie Hurst, Luis Jimenez

June 06, 2024

Dealership Rating
Employee Rating

Faulkner made the purchase of my vehicle easy and without the trauma that many dealers provide to unsuspecting customers. More

by VIPART
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes

Other Employees Tagged: Ellie Kerchner

Jun 07, 2024

Faulkner Buick GMC West Chester, INC. responded

We are so pleased to hear our team offered you such a positive and memorable experience. It is our goal for every customer. Congratulations and welcome to our family!

June 03, 2024

Dealership Rating
Employee Rating

This is my second purchase with Brett Paden at Faulkner GMC. Excellent service and seamless transaction. Thank you! More

by DJ.HERR10
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Simonelli

Jun 03, 2024

Faulkner Buick GMC West Chester, INC. responded

Hi DJ. We are incredibly grateful that you took the time to share your feedback with us! We put customer satisfaction as our top priority and look forward to working with you again!

May 23, 2024

Dealership Rating
Employee Rating

Very easy to work with and a family atmosphere and attitude. Everyone was very helpful. More

by BARRY.HEACOCK
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Simonelli, Bryant Pullins

May 24, 2024

Faulkner Buick GMC West Chester, INC. responded

We are so pleased to hear our team offered you such a positive and memorable experience. It is our goal for every customer. Congratulations and welcome to our family!

May 11, 2024

Dealership Rating
Employee Rating

Excellent Service David and Brett are polite, professional and knowledgeable. Paper work was simple and fast. Very good job. More

by NA13
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Dave McQuiston

May 13, 2024

Faulkner Buick GMC West Chester, INC. responded

Thank you so much for the great review, NA13! We're glad to hear our team could provide you with a great experience. Let us know if we can help with anything else!

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