Brenden Medina

We actually love the vehicle we've gotten from Corwin Toyota and felt the deal they made with us and the value for our trade-in was very good. We have since had difficulty reaching staff for additional h Toyota and felt the deal they made with us and the value for our trade-in was very good. We have since had difficulty reaching staff for additional help (no one will call us back, we have to persistently call them and pester people). Brenden was our salesperson, we tried to call him on his day off and he didn't call back when he was back. My husband also called Ty and JR, as well as emailed JR. We have had no response or call back from any of those folks. To Brenden's credit, he does answer when we call and after a few days he has been communicating via text with my husband. The dealership did change the oil, perform an alignment, and replace the tires on the vehicle, all of which is very much appreciated. The tire sensor light came on after work on the tires but the dealership said we're on our own figuring that out. The vehicle also had a damaged bumper, which the dealership agreed to replace, but they kind of slapped an undamaged, salvaged bumper on without also repositioning the front bumper sensor (it's there, just dangling without a mounting bracket), adding the trim around the fog light, or replacing the attached splash guards within the fender. It's been a struggle to get someone to contact us about this repair but I'm hopeful Corwin will eventually "fix the bumper" in the fullness of that phrase rather than what they did initially. To Brenden's credit, he has been working with us on this repair. What is frustrating is that we were allowed to take the vehicle home like this, kind of half-fixed, and I get the distinct impression that Corwin would never have contacted us about further "fixing" if we had not reached out ourselves. I will update (if I can) if/when the fix is complete or not. More

by NZQ Verified Customer Verified Customer

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Not the most honest dealer! !Buyer beware they do not follow Toyota certified used vehicle policy..Do a fine detail inspection as they skip a lot including some safety issues li !Buyer beware they do not follow Toyota certified used vehicle policy..Do a fine detail inspection as they skip a lot including some safety issues like on ours .Hold their feet to the fire on this.. More

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Brenden M. was great, was very knowledgeable in regards to the used 4runner we purchased! was great, was very knowledgeable in regards to the used 4runner we purchased! More

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Great follow-up but without pressure. I would highly recommend! I ended up going with a different car but only because it was truly a rare find. I would highly recommend! I ended up going with a different car but only because it was truly a rare find. More

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The customer service from start to finish was excellent. Brenden and James took care of our out of state business and had everything ready when we arrived after a 700 mile drive, so that things went smooth. Brenden and James took care of our out of state business and had everything ready when we arrived after a 700 mile drive, so that things went smooth. Jem helped close our deal fast and was very efficient and friendly. Great dealership with great people! More

by SMATHENA Verified Customer Verified Customer

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It was a smooth pleasant experience. Everything was explained. Brenden and the team were great. Everything was explained. Brenden and the team were great. More

by LARRYDGUERRA Verified Customer Verified Customer

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Everyone at the dealership was fantastic. Received great service, communication, and transparency. Would definitely recommend anyone coming to Corwin. Received great service, communication, and transparency. Would definitely recommend anyone coming to Corwin. More

by SABRINA.870.COX Verified Customer Verified Customer

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Failed to disclose a rodent infestation that could make me and my children sick. Didn't care and lied some more when I asked for help to get the feces and nesting material removed. I should and may report me and my children sick. Didn't care and lied some more when I asked for help to get the feces and nesting material removed. I should and may report you to the trade commission. I just need to send a letter to the gm first. Shame on Corwin. More

by BOGGS151 Verified Customer Verified Customer

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Brendon was very knowledgeable and helped us very quickly. We appreciated his expertise in the purchasing process. quickly. We appreciated his expertise in the purchasing process. More

by JOSHEBEL Verified Customer Verified Customer

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Dealer went out of their way work with us and make us a good deal! good deal! More

by MIKEMERRITT78 Verified Customer Verified Customer

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