Brad Cruickshank | Page 9

After having a dissapointing experience at another non-Ford dealership with trying to order and purchase our first electric vehicle, we decided to come to Erinwood Ford after seeing positive reviews a non-Ford dealership with trying to order and purchase our first electric vehicle, we decided to come to Erinwood Ford after seeing positive reviews and learning of their experience with a higher volume of EVs. After my husband was in contact with Dave online we knew we had come to the right place! After meeting Dave in person, he was extremely personable and knowledgeable about the Mustang Mach-E that we were interested in ordering. He set us up with a test drive and helped us through the whole process of placing our order for a 2024 Mach-E, as the orders for the 2023 Select had closed. We knew it would be a wait (of at least a year) to get the car, but definitely felt it was worth it. However to our surprise and delight we got a call and text just a few weeks later that someone had turned down delivery of their 2022 Mach-E Select AWD and Dave was able to offer it to us (with the help of other colleagues at Erinwood Ford). What a shock that we got the car we had really wanted in the first place so much faster than we ever expected! Overall the whole process of purchasing the car was extremely smooth - Dave and others at Erinwood welcomed us and our three children for another test drive and were so patient as they came with me to pick it up on delivery day. They also arranged for a professional installation of heated seats before the car was delivered as that was a must-have for me. The whole process was fantastic and I would absolutely recommend Dave Grittani and the whole Erinwood Ford team for any vehicle purchase! More

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Great dealership and experience! This was my first time buying a car and was very unsure of what to expect but they all made the experience super relaxing, fun, and straightforward! This was my first time buying a car and was very unsure of what to expect but they all made the experience super relaxing, fun, and straightforward! Will definitely be back for future vehicles. More

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Erinwood Ford is one of the best dealerships I have ever visited, the people that work there are friendly and helpful specially Mark Maguire who has always helped me with the questions, purchasing advice to visited, the people that work there are friendly and helpful specially Mark Maguire who has always helped me with the questions, purchasing advice towards the F150 and what options would work best for my construction business. Most recently he has been helping get a lease for a 2021 Ford F150 Lariat transferred over to me from a family member. Both he and Victor helped with this transaction that went very smoothly! Mark had been helping me for the past 3 years with the both purchasing and making the best decisions to save me money! More

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Erinwood has excellent customer service and has a knowledgeable sales team. Especially Doug Keen. Great experience knowledgeable sales team. Especially Doug Keen. Great experience More

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Dave Grittani is always a pleasure to work with. He knows what we like and what we need everytime. Wouldnt shop anywhere else He knows what we like and what we need everytime. Wouldnt shop anywhere else More

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Always a pleasure dealing with Dave Grittani, Brad Cruickshank, Dave Raymond and Carol Buckwald! Thank you very much for all your help. Love our new Mach-E Cruickshank, Dave Raymond and Carol Buckwald! Thank you very much for all your help. Love our new Mach-E More

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Absolutely fabulous experience! When the car I originally ordered was heavily damaged in transit, Dave G and the management team went to bat for me, contacting Ford corporate to ens When the car I originally ordered was heavily damaged in transit, Dave G and the management team went to bat for me, contacting Ford corporate to ensure the new order was prioritised, and making sure the original terms were honoured. Given the environment we are currently in I can't say thank you enough to the entire Erinwood team - from sales to management to ownership - they turned a very disappointing situation into nothing more than a slightly longer wait. They truly are an honest dealership with integrity. Thanks again Dave! More

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Mark has become friend while got our bronco. 17 months of wait, all worth for our bronco. Thank you 😊 17 months of wait, all worth for our bronco. Thank you 😊 More

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Wow Factor at Erinwood Ford ! Sales rep Martin Menzies Looked after our new vehicle needs with his Team we love our Baby Bronco sport 2022 ! We cant say enough about the respect a Sales rep Martin Menzies Looked after our new vehicle needs with his Team we love our Baby Bronco sport 2022 ! We cant say enough about the respect and great service we recieved ! Thanks for the Excellent customer service ! look forward too our next purchase in the future with Team Erinwood Ford Thanks Magic Martin great job ! More

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Excellent service by both the Sales man Victor and the branch Manager Brad for everything they did for us, given the circumstances. branch Manager Brad for everything they did for us, given the circumstances. More

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