Brad Cruickshank | Page 25

Exceptional customer service by Lucas Lucas goes the extra mile to provide the information without the pressure. I recieved more pressure from my sister than Lucas in my latest purchases. Lucas goes the extra mile to provide the information without the pressure. I recieved more pressure from my sister than Lucas in my latest purchases. Lucas explains options to make my purchase informative and right for me. Thanks Lucas for a special experience. More

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Best experience They worked very hard to have my truck ready in only a few days. Always patient with all my questions and returned phone calls quickly. I will be buy They worked very hard to have my truck ready in only a few days. Always patient with all my questions and returned phone calls quickly. I will be buying my next vehicle from them as I know i will get the great service I deserve. More

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Off the Bone This is my second vehicle from Erinwood Ford. Good truck! Great service! I Will be back in a few years. Thank you again Dave Grittani and company! This is my second vehicle from Erinwood Ford. Good truck! Great service! I Will be back in a few years. Thank you again Dave Grittani and company! More

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Outstanding Service! We found the Escape with the packages that we were looking for! Everything was done in two (2) days. Sami Hafez was our salesman, great attitude and m We found the Escape with the packages that we were looking for! Everything was done in two (2) days. Sami Hafez was our salesman, great attitude and manners, understanding of our needs. Very knowledgeable in the product as well. The manager Brad Cruickshank was great and gave us a great deal. Taking care of the Financing Service part Carol Buckwald was great as well. We know the Service department at Erinwood Ford is always excellent since we take our older vehicle there often. We are enjoying our NEW ride and we love it! Thanks again Erinwood Ford More

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Just so easy Could not have been easier. Coming from overseas I was concerned that buying a new car would difficult. Dave Grittani could not have been more helpful Could not have been easier. Coming from overseas I was concerned that buying a new car would difficult. Dave Grittani could not have been more helpful More

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Truly #1 For a Reason! Usually whenever you see any of these advertisements for being "#1", you really question it, but from the moment you walk into Erinwood Ford you can s Usually whenever you see any of these advertisements for being "#1", you really question it, but from the moment you walk into Erinwood Ford you can see why they are #1. I've been too many dealerships over my years of shopping cars, but the treatment I received by Sami and his team was non like any before! Sami truly is a living embodiment of Customer service and customer satisfaction. He takes the time and effort to make sure that any questions or concerns I had throughout the entire process were answered. Never made me feel anything less even if I felt like I was asking a stupid question, he always would say "there's no such thing as a stupid question". Since I've picked up my Fusion Energi a month ago i still have questions about the car since it has so much tech, he would still take the time to answer any questions I have. The team they have at Erinwood Ford truly lives by their motto "We make it fun to buy and easy to save!" and i cant say i got anything less then that! Thank you Sami & Team. I am proud to be apart of the Erinwood Ford family! More

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What an Experience! From the moment my family and I walked into Erinwood Ford, we welcomed with a warm smile from the receptionist. From there Sami helped us. Sami was a From the moment my family and I walked into Erinwood Ford, we welcomed with a warm smile from the receptionist. From there Sami helped us. Sami was an excellent sales rep and made the entire experience easy and pressure free. He was full of knowledge of all the vehicles we were interested in and made it really easy to ask any questions we might have. Erin was the finance manager that took the time to explain all the extras we purchased and I’m really happy I got the wear care! When we came to pick up the Explorer we selected, he made sure it was a very smooth pick up and had the beautiful Explorer all clean and parked inside. Definitely would recommend Sami and Erinwood Ford to all my friends and Family. Looking forward to my next experience with this Wonderful Dealership!!! More

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Happy Ford Customer I purchased a brand new 2018 F150 at Erinwood Ford. I had a trade that gave us some headaches and the team went above and beyond to satisfy me and the I purchased a brand new 2018 F150 at Erinwood Ford. I had a trade that gave us some headaches and the team went above and beyond to satisfy me and the person that was buying my trade vehicle. I would definitely recommend this dealership for anyone looking to purchase a new Ford vehicle. Thanks guys! More

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Thank you Brad for the Great Service I received amazing customer service and a good experience by Brad , he was absoulty amazing!! Will definitely being buying my next car from Erinwoo I received amazing customer service and a good experience by Brad , he was absoulty amazing!! Will definitely being buying my next car from Erinwood Ford ! More

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Outstanding Customer service and most welcoming team ever! From the very beginning Addy, Nick, Carol and Brad were absolutely amazing! We were treated with outmost respect, integrity and care. We have been to From the very beginning Addy, Nick, Carol and Brad were absolutely amazing! We were treated with outmost respect, integrity and care. We have been to a few dealerships in my time, and hands down Erinwood Ford is by far the best place I have been to. We did not feel pressured, irrelevant and just like a sales transaction at any time during our visit. We got exactly what we were looking and it was done in record time. The team made everything a smooth transition and stress free for us. We could not have asked for a better team to support us and we appreciate everything that they did for us. Addy thank you so much for all the time you took with us to get us what we wanted, thank you for staying back late and going over every detail of our new car! Special thanks goes to Christina who set all of this up! All in all it was a great pleasure buying our car with the Erinwood Ford team! More

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