122 Reviews
Write a ReviewDealership Experience
15 yrs, 8 mos
Industry Experience
42 yrs, 6 mos
122 Reviews of Bob Staley
June 20, 2024
When your car is totaled by a deer, suddenly you’re forced to find a new car! A lot of friends and family said to go to Wilson Toyota in Ames. I’m so glad I stopped by Toyota of Des Moines! The first p forced to find a new car! A lot of friends and family said to go to Wilson Toyota in Ames. I’m so glad I stopped by Toyota of Des Moines! The first person I met was Bob Staley. He listened to what I wanted and told me to be a little patient because some new RAV4’s would be arriving soon. He said he’d keep me posted, and he did! He genuinely cares about his clients. When I arrived to buy the car, he had all the paperwork ready! He made the entire process enjoyable from the first time I walked in the door, to driving away in my new car. THANK YOU BOB! I also want to sing the praises of Justin. When you’re not use to using an app to set up your car…..you need all the extra help you can get! Justin is SO patient and makes sure you understand how everything in your new car operates. At first I thought I was going to have to take him home with me because there was so much to learn! By the time he was done going through the car with me, I drove away with confidence. He is an asset to Toyota of Des Moines! I’ll be sending people to Toyota of Des Moines instead of that other place in Ames! Sincerely, Jane Hartman More
Other Employees Tagged: Justin
June 15, 2024
Bob Staley is a very nice man and very knowledgeable and helpful in my vehicle purchase. helpful in my vehicle purchase. More
Other Employees Tagged: Eric Hippen
June 13, 2024
Friendly and speedy service. Very knowledgeable and willing to answer any question. Pleasant to work with. Very knowledgeable and willing to answer any question. Pleasant to work with. More
Other Employees Tagged: Brandon McClatchey , Joey
June 05, 2024
On time, good service, nice hospitality during the service, clean car as received, attentively person and sympathetically. service, clean car as received, attentively person and sympathetically. More
Other Employees Tagged: Chad Millhollin, Ryan McClanahan
June 02, 2024
I don't know Chad. Never met him. Bob Staley wa absolutely fabulous. Redeemed Toyota Des Moines in our eyes. Never met him. Bob Staley wa absolutely fabulous. Redeemed Toyota Des Moines in our eyes. More
Other Employees Tagged: Rob Hutt , Justin who oriented us to our new car. He was very enjoyable.
May 22, 2024
Everyone involved in the purchase of my vehicle were helpful and knowledgeable. Willing to answer all my questions. helpful and knowledgeable. Willing to answer all my questions. More
Other Employees Tagged: Brandon McClatchey
April 18, 2024
Is an very happy with the Camry and the service I have received since the purchase received since the purchase More
Other Employees Tagged: Emily Wagner
January 27, 2024
Bob was great! He got me the vehicle I wanted and kept me updated over the past two months. Seamless process and there was never any pressure to buy any extra warra He got me the vehicle I wanted and kept me updated over the past two months. Seamless process and there was never any pressure to buy any extra warranties or packages. We were in and out in an hour! Thanks! More
Other Employees Tagged: Ryan McClanahan , Bob
January 25, 2024
Tyler was extremely helpful and answered all of my questions, anything he wasn’t completely sure on he looked up so he could give me an accurate answer. He wasn’t pushy and didn’t rush me while I aske questions, anything he wasn’t completely sure on he looked up so he could give me an accurate answer. He wasn’t pushy and didn’t rush me while I asked questions and considered if I was ready to buy. Tyler was extremely polite and thorough I would highly recommend him! More
Other Employees Tagged: Ryan McClanahan, Tyler Murphy