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Arturo Chavez

Overview Reviews (330) Inventory (141)

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Arturo Chavez

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Arturo Chavez

Service Advisor

Huston Chrysler Dodge Jeep RAM

1600 US Hwy 27 S
Avon Park, FL 33825

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4.7

330 Reviews

Overview Reviews (330) Inventory (141)

4.7

330 Reviews

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330 Reviews of Arturo Chavez

June 26, 2024

Dealership Rating

Employee Rating

Excellent service Mattie is a fantastic service manager always keeps me informed all steps of the process always keeps me informed all steps of the process More

by LEEA2216

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Madeline Familette

Helpful 0

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Jun 27, 2024 -

Huston Chrysler Dodge Jeep RAM responded

Thank you for your kind words! We are thrilled to hear about your positive experience with Mattie, our dedicated service manager. We appreciate your feedback and look forward to serving you again at Huston Chrysler Dodge Jeep RAM. See you next time! Sincerely, The Huston Chrysler Dodge Jeep RAM Team

June 24, 2024

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Employee Rating

Two owners--father and son--two Pacificas--2019 and 2023--and the dealer can not separate the two. Replacement part for the 2023 was given to another owner when the service department could not contac 2023--and the dealer can not separate the two. Replacement part for the 2023 was given to another owner when the service department could not contact the correct owner. This survey came before the vehicles were actually serviced. More

by boblusby

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Other Employees Tagged: Rob Boggess

Helpful 0

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Jun 24, 2024 -

Huston Chrysler Dodge Jeep RAM responded

Sorry to hear about the inconvenience and thank you for the feedback. Feel free to give us a call when able and we can make sure your profiles are separated appropriately. Thank you and have a great day!

June 24, 2024

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Employee Rating

I have had Unreasonable charges and unsolved problems that makes me feel not willing to seek service there. that makes me feel not willing to seek service there. More

by Shawnwalker3824

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Helpful 0

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Jun 24, 2024 -

Huston Chrysler Dodge Jeep RAM responded

Thank you for your feedback. We expect transparency from our team and will be contacting you to help resolve your questions / concerns.

June 24, 2024

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Employee Rating

Great fast service! Will continue to come back for future service to my vehicles , thanks! Will continue to come back for future service to my vehicles , thanks! More

by Pedrogomez1997

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Rob Boggess, Madeline Familette

Helpful 0

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Jun 26, 2024 -

Huston Chrysler Dodge Jeep RAM responded

Thank you for the positive feedback on your service experience at Huston Chrysler Dodge Jeep RAM! We're delighted to hear that you had a great and fast service. Your continued trust means a lot to us, and we look forward to assisting you with your vehicles in the future. Don't hesitate to reach out if you need anything. Drive safely! Sincerely, The Huston Chrysler Dodge Jeep RAM Team

June 24, 2024

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Employee Rating

Vehicle needed repaired. Was done in timely manner. Staff is friendly and they explain everything so I can understand what is going on. Was done in timely manner. Staff is friendly and they explain everything so I can understand what is going on. More

by dalebrion

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Madeline Familette

Helpful 0

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Jun 26, 2024 -

Huston Chrysler Dodge Jeep RAM responded

Thank you for sharing your positive experience, Dale. We're thrilled to hear that our team at Huston Chrysler Dodge Jeep RAM provided you with friendly service and clear explanations during your vehicle repair. We appreciate your kind words and look forward to assisting you again in the future. Drive safely! Sincerely, The Huston Chrysler Dodge Jeep RAM Team

June 21, 2024

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Employee Rating

Pricey but norm 60 dollars for a filter that you by for 9.00 dollars, for the world we live in. 9.00 dollars, for the world we live in. More

by Jim.currey1

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Other Employees Tagged: Madeline Familette

Helpful 0

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Jun 24, 2024 -

Huston Chrysler Dodge Jeep RAM responded

Thank you for the feedback. We do understand and make all efforts to remain heavily competitive with our market and like any other business we have to make adjustments based on the market. We also participate in many programs from our manufacturer to help ensure we can share other offers and incentives with our clients as much as able to help with the expenses for maintenance and repairs. We are always happy to share / review current offers with you when in for service. Thanks again for your feedback. Have a great day!

June 19, 2024

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Employee Rating

Everyone is always friendly and willing to help us in what ever we need done and answer all our questions. Thank you for asking! what ever we need done and answer all our questions. Thank you for asking! More

by pathinkle1963

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Madeline Familette

Helpful 0

Report | Print

Jun 24, 2024 -

Huston Chrysler Dodge Jeep RAM responded

Thank you for sharing your positive experience with us! We are delighted to hear that our team at Huston Chrysler Dodge Jeep RAM was friendly and helpful in assisting you. Please feel free to visit us again for any future automotive needs. We appreciate your support! Sincerely, The Huston Chrysler Dodge Jeep RAM Team

June 18, 2024

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Employee Rating

I have a good experience at this dealership sales and service are very efficient. Thank you service are very efficient. Thank you More

by Josethedondada

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Jeff Grossman, Joe Cilione, Eric Rice, Kameron Schirmer, Madeline Familette

Helpful 0

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Jun 20, 2024 -

Huston Chrysler Dodge Jeep RAM responded

Thank you for sharing your positive experience with us at Huston Chrysler Dodge Jeep RAM! We strive to provide efficient sales and service to all our customers. We look forward to assisting you again in the future. Thank you for choosing us! Sincerely, The Huston Chrysler Dodge Jeep RAM Team

June 17, 2024

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Employee Rating

The service experience was professional and efficient as usual. Arturo took care of having my vehicle serviced as expected. usual. Arturo took care of having my vehicle serviced as expected. More

by carterb0

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

Report | Print

Jun 19, 2024 -

Huston Chrysler Dodge Jeep RAM responded

Thank you, Carter, for sharing your positive service experience with us at Huston Chrysler Dodge Jeep RAM. We are delighted to hear that Arturo provided professional and efficient service as expected. We appreciate your kind words and look forward to assisting you again in the future. Drive safely! Sincerely, The Huston Chrysler Dodge Jeep RAM Team

June 17, 2024

Dealership Rating

Employee Rating

Great experience. Enjoyed the car wash as well getting back into a nice clean car. Enjoyed the car wash as well getting back into a nice clean car. More

by DANIELLELYNN.07

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Madeline Familette , Gary Worden

Helpful 0

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Jun 19, 2024 -

Huston Chrysler Dodge Jeep RAM responded

Thank you, Danielle, for sharing your positive experience with us! We are delighted to hear that you enjoyed the car wash and that you left with a nice clean car. We appreciate your feedback and look forward to welcoming you back to Huston Chrysler Dodge Jeep RAM in the future. Drive safely! Sincerely, The Huston Chrysler Dodge Jeep RAM Team

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