Anthony Durbin
Anthony Durbin at Toyota of Cleveland

Anthony Durbin

Service Advisor

Toyota of Cleveland

3560 Village North Blvd SW
McDonald, TN 37353

4.6
72 Reviews
4.6

72 Reviews

Write a Review

Dealership Experience

9 yrs, 9 mos

Industry Experience

9 yrs, 9 mos

Specialties & Trainings

TOYOTA EXPRESS MAINTMENCE

72 Reviews of Anthony Durbin

November 24, 2024

Dealership Rating
Employee Rating

The body shop did not complete the job as promised. Car was sent off to be painted and they did not paint all the areas of concern More

by scott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 25, 2024

Toyota of Cleveland responded

I'm sorry to hear about the incomplete paint job on your car. We strive for thoroughness in our work, and it's disappointing to learn we fell short here. Please reach out so we can address this issue and ensure everything is completed as promised. Thank you, Justin Chretien - GSM - 423-664-9715

September 07, 2024

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Employee Rating

I love Cleveland Toyota! They are always kind, fast and knowledgeable. I won’t go anywhere else! More

by Rhester67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Andy Peek, Angelia Caronia

Sep 09, 2024

Toyota of Cleveland responded

Thank you for your continued support of the Toyota of Cleveland team! We appreciate your kind review and look forward to your next visit!

April 08, 2024

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Employee Rating

I have had nothing but a positive experience every time I have visited Toyota of Cleveland. Salespeople listen to your expectations in a vehicle and are not at all pushy. Demetrius was especially helpful in More

by Lisa
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Crystal Thompson, Kenny Jones , Demetrius Beasley

Apr 08, 2024

Toyota of Cleveland responded

Lisa, we're so glad to know you've had positive experiences with us at Toyota of Cleveland. It's great that Demetrius and Crystal were able to assist in finding the right vehicle for you! We appreciate your kind words and look forward to seeing you again soon.

January 29, 2024

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Employee Rating

Great service and very friendly staff. It was a pleasure to do business with them More

by c_horton65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 29, 2024

Toyota of Cleveland responded

Horton, thank you for trusting us with your business! We'll see you next time. Safe travels!- The Toyota of Cleveland Team

January 26, 2024

Dealership Rating
Employee Rating

Monte is awesome! Honest and customer committed. This dealership does a great job in all areas - they will get you in a great car and then take good care of you and y More

by vtmurray
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Monte' Burney , Demetrius Beasley, Matthew Kress

Jan 26, 2024

Toyota of Cleveland responded

We're glad to know you had a positive experience with Monte and our team at Toyota of Cleveland. We appreciate your recommendation and see you again! Have a great ride!

April 16, 2023

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Employee Rating

Good service and good friendship, xxx always. Always given us vehicle advise. We will continue let Toyota service our vehicles. More

by jthom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

January 26, 2023

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Employee Rating

Always friendly, knowledgeable, and respectful. Customer service is excellent! We will continue to do business with this dealership as we have always been impressed with the establishment. Returnin More

by shasco11
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

October 06, 2022

Dealership Rating
Employee Rating

My experience at Toyota of Cleveland was A1 from beginning to end. I felt absolutely no pressure and recieved a combination of Disney World and Chick Fil A customer service. The moment I walked in e More

by lmikel00
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joey Abdullah, Justice Goodner , Jeremy Cox, The older gentleman technician; I can't remember his name but he was so awesome and personalable!

August 10, 2022

Dealership Rating
Employee Rating

Very good service and everyone was very nice and efficient! Could not ask for more. More

by panky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

June 04, 2022

Dealership Rating
Employee Rating

They are very honest, friendly, and work hard for the customer to make sure their experience is phenomenal More

by skhobbs11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Justin Chretien , Kris Kahrs, Dylan Tanos

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