Angela Hancock

Service was adequate, but ever since they let Jesse go from the service department I feel like I don’t get that personalized service that I’m used to and I don’t have trust in the guys that are behind the from the service department I feel like I don’t get that personalized service that I’m used to and I don’t have trust in the guys that are behind the counter now. I will probably get my truck serviced at a different service department. More

by tony.schwab Verified Customer Verified Customer

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Mykel was prompt, attentive, and courteous in his visit to perform some recalls on our vehicles. It means a lot that these modifications can be done in the field, when before, we had to expend a lot of man to perform some recalls on our vehicles. It means a lot that these modifications can be done in the field, when before, we had to expend a lot of manpower and resources to get these to the dealer. More

by WDAVIS9 Verified Customer Verified Customer

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I cannot thank TINA enough for everything She's doing for my on my 2017 ford f150 and everything she has done on my 2019 ford f150 platinum when it was in there the last time. TINA is one excellent customer my on my 2017 ford f150 and everything she has done on my 2019 ford f150 platinum when it was in there the last time. TINA is one excellent customer service person. Always feel privilege when tina is there to help me. More

by Sherri Boob Verified Customer Verified Customer

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This dealership is just ok. They do not seem to have the greatest and careful employees (it took a service rep at another dealer in a different town to diagnosis the problem) in They do not seem to have the greatest and careful employees (it took a service rep at another dealer in a different town to diagnosis the problem) in the Quick Lane and when we had to have the transmission replaced at just under 75000 miles. Angela Hancock in Service is the best person to deal with. She has been very fair with us. More

by GRTORREY Verified Customer Verified Customer

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Very efficient and quick. Communicated time frames well. Very honest about the process for repair and gave updates Communicated time frames well. Very honest about the process for repair and gave updates More

by Katelynsanchez101 Verified Customer Verified Customer

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Excellent service with very friendly associates. Jesse Gutierrez was easy to work with. Diffently recommended Jesse Gutierrez was easy to work with. Diffently recommended More

by Sherri Boob Verified Customer Verified Customer

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The Service department manager is the best in the industry! She goes out of her way to make the process smooth! industry! She goes out of her way to make the process smooth! More

by LEE49 Verified Customer Verified Customer

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Every time I go to Corwin Ford I’m always treated like a valued customer.Angela and the team are always top-notch, I would recommend Corwin Ford to anybody and everybody that wants a five star experience valued customer.Angela and the team are always top-notch, I would recommend Corwin Ford to anybody and everybody that wants a five star experience More

by Rob K. Verified Customer Verified Customer

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Drop off and approval of services were the only easy things about this service. The dealership never contacted me when completed and either did not answer when I called or transferred me to someone else things about this service. The dealership never contacted me when completed and either did not answer when I called or transferred me to someone else who wasn’t available to leave a message. My car sat for multiple days fixed and me unnotified. they also sent a scam message offering me a purchase quote for my vehicle as it was in “high demand” with an extremely disrespectful price. After I got it back, it had a ding in the back panel that was not there before (you can tell because whomever did it rubbed the dirt of the spot as they were checking it and no notice was given about it. More

by renojc Verified Customer Verified Customer

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Very professional, no problems We are repeat customers, always great service. Best dealership in the Tri-cities always great service. Best dealership in the Tri-cities More

by MALIULIS Verified Customer Verified Customer

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