Andrew Nagler

I have leased or purchased over 20 cars from Westside. My experience has been very good. Because of folks like Mike Nelson and Andrew Nagler I do business with Westside rather than Sterling McCall where My experience has been very good. Because of folks like Mike Nelson and Andrew Nagler I do business with Westside rather than Sterling McCall where vehicles are cheaper. However, I think it is a major service flaw that you no longer sync the vehicle with my gate and garage door Mike personally came out on his own time and spent more than an hour trying to sync everything he was unsuccessful at Syncing my gate when the car was not facing the gate. He got everything else working. Anyway, I now have to use the remote inside the house to open and close the gate when the car is behind the gate. Because you no longer provide this technical service, despite the outstanding jobs done by Mike and Andrew I am sorry that I cannot give you a 5 star rating More

by WCRAIGCHILDERS Verified Customer Verified Customer

Report | Print

john kept us informed about the timing of our 2025 lexus. and any changes of arrival date. and any changes of arrival date. More

by BNRMJPP Verified Customer Verified Customer

Report | Print

Jeffery is the best ! He has helped me for a long time always knows what I need and always there if I have any questions are need help . I would never go through anyone el He has helped me for a long time always knows what I need and always there if I have any questions are need help . I would never go through anyone else ! And Westside is just wonderful easy and there to answer any needs I have for my cars More

by kathymccord5 Verified Customer Verified Customer

Report | Print

I have been a customer of Westside Lexus for many years and certainly will continue! and certainly will continue! More

by bbnini57 Verified Customer Verified Customer

Report | Print

I had the pleasure of Edwar Guerrero’s assistance in selecting and purchasing a Lexus this year. I could not be happier !!! Edwar is the consummate professional; personable and comfortable to deal with selecting and purchasing a Lexus this year. I could not be happier !!! Edwar is the consummate professional; personable and comfortable to deal with; exceedingly knowledgeable; totally engaging… I left the dealership with a wonderful vehicle and a new best friend. I am a Lexus client forever now !! 😋 More

by CYRIL_ANDALCIO Verified Customer Verified Customer

Report | Print

Everyone is friendly and helpful. Dealship is always very clean. I like the area where you can get drinks and wait for your car. Dealship is always very clean. I like the area where you can get drinks and wait for your car. More

by SSS91159 Verified Customer Verified Customer

Report | Print

I had my 2021 Lexus serviced at West Side Lexus on 06/08/24. .The service advisor Andrew Nagler rude and unprofessional. The right front tire had come off the rim while driving. West side quoted $389 06/08/24. .The service advisor Andrew Nagler rude and unprofessional. The right front tire had come off the rim while driving. West side quoted $389 for a new tire. I checked price online much cheaper. I bargained with them, finally got the price down to $351 everything included. Got my Lexus back after service. I asked the service advisor if everything Ok, and if my Lexus needs alignment. He said everything Is fine. While driving back home after service I could feel the steering pulling towards the right side. Took it to a 3rd party shop, they looked and said, the front end axel needs alignment, and replaced 2 more tires, because West Side Lexus Katy Houston Texas 77079 did a very poor job. Replaced 2 tires and alignment free form 3party shop. Now my Lexus runs like a champ. More

Report | Print

Andrew has always gone above and beyond our expectation. In a world were customer service is lacking Andrew proves that customer service is alive, he provides service at a high level. Andrew has always an In a world were customer service is lacking Andrew proves that customer service is alive, he provides service at a high level. Andrew has always answered all questions and concerns that we have ever had. He is always able to get me in for service even when I call last minute. I personally will not bring my car in if Andrew is not in the office to help, he has definitely set a high standard. More

Report | Print

I've had a very positive experience working with Andrew. He is a consummate professional and proactive about communicating and keeping me informed on the status of my vehicle that is being serviced. He is a consummate professional and proactive about communicating and keeping me informed on the status of my vehicle that is being serviced. More

Report | Print

Lexus products are of excellent quality, reliable, durable, the technical service is meticulous and they do their job very well. I congratulate you durable, the technical service is meticulous and they do their job very well. I congratulate you More

Report | Print