Andrew Kay
Andrew Kay at Mercedes-Benz London
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Andrew Kay

Service Advisor

Mercedes-Benz London

35 Southdale Rd E
London, ON N6C 4X5

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5.0
31 Reviews
5.0

31 Reviews

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31 Reviews of Andrew Kay

January 17, 2024

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Employee Rating

I bought my latest GLB250 from this London dealership, where I've been served very, very well by their service manager, Marcus. who strongly referred Mike Robinson, a thorough gentleman who was very know More

by Eddieuncle2022
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike Robinson, Jennifer Karsch , Markus

September 28, 2023

Dealership Rating
Employee Rating

Update September 2023: I just purchased another car from Tony Yang at Mercedes Benz London. This one was the SL 63 AMG. This was a very special transaction that Tony and his general manager Rob, were able t More

by Ron Hurak
Recommend Dealer
Yes

August 28, 2023

Dealership Rating
Employee Rating

I have purchased three Mercedes from Mercedes-Benz London, always facilitated by Tony Yang. Tony Yang is a consummate professional, and a true gentleman. I have always felt like I received the best de More

by Lewis Hamilton Fan
Recommend Dealer
Yes

May 17, 2023

Dealership Rating
Employee Rating

The best in client services! From buying my first MB with sales (Tony Yang) to the service department and concierge, to the customer service. Everyone at MB has always taken ve More

by neera anand
Recommend Dealer
Yes

Other Employees Tagged: Tony Yang, Markus Widmer, Jessica Sampson, Richard Disabato , Katrina Wong, Mary in services

May 18, 2023

Mercedes-Benz London responded

Thank you for taking the time to share your positive experience with us, Neera! We are thrilled to hear that you have had a great experience with our sales team, service department, and concierge. We strive to provide exceptional customer service and we are glad that we have been able to take good care of you. Thank you for choosing Mercedes-Benz London as your dealership and we appreciate your loyalty.

May 15, 2023

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Employee Rating

Tony and the team at Mercedes London went the extra mile to help me as they always do. SERVICE is all in capitals with Tony at the helm. I appreciate and thank everyone who helped me with my 3rd purchase at More

by dave
Recommend Dealer
Yes

December 01, 2022

Dealership Rating
Employee Rating

Mike Robinson is an exceptionally great M-B rep! He has helped us tremendously and we have now purchased 2 new vehicles through him! His dealership coincidentally, worked really hard with us on our More

by EricJS
Recommend Dealer
Yes

Other Employees Tagged: Mike Robinson, Richard Disabato

Dec 05, 2022

Mercedes-Benz London responded

Thank you very much Eric for the feedback about your experience working with Mike! Take care, and if there's ever anything else we can help you with, please don't hesitate to let us know!

August 29, 2022

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Employee Rating

I have continued to enjoy great service from Mercedes-Benz London. I drive an older GL-Class which requires attention often. I find that I’m a frequent visitor and the parts have to be imported More

by Lucy Jeffrey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Markus Widmer , Jacob Novick

Aug 29, 2022

Mercedes-Benz London responded

Thank you very much Lucy for sharing your experience and being a loyal customer! We are thrilled to hear you've had such great experiences working with Andrew and Markus! We understand the love for the older vintage models and it makes us very happy to hear you trust our team to take care of "The Beast". Take care Lucy, we look forward to serving you now and in the future!

May 17, 2022

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Employee Rating

Everything went as expected no issues and the staff was excellent it is my sixth one. More

by David
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tony Yang, Mike Maric, Jessica Sampson , Katrina Wong

May 19, 2022

Mercedes-Benz London responded

Thank you very much David for the feedback about your experience working with our team here at Mercedes-Benz London! Take care, and if there's ever anything else we can help you with, please don't hesitate to let us know!

June 22, 2021

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Employee Rating

My experience purchasing my new Mercedes Benz was excellent, thanks to Mike Robinson. He was very helpful, friendly and knowledgeable. I am very pleased the way the sell was managed. More

by s.cruz
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Robinson

Jun 24, 2021

Mercedes-Benz London responded

Thank you very much! We're glad to hear you had such a great experience purchasing your vehicle with Mike and our team here at Mercedes-Benz London. If there's ever anything else we can help you with, please don't hesitate to let us know!

January 29, 2021

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Employee Rating

This Mercedes dealership always respected our time, they were always organized and ready for our arrival. They were reliable and helpful and very cognizant of our safety during this difficult time! More

by Kenaustin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Feb 01, 2021

Mercedes-Benz London responded

We are so happy you enjoyed the visit, Ken! Thank you for taking the time to write this kind review about the experience you had when you came in to visit us here at Mercedes-Benz London. Take care, and if we can do anything else to help, please don't hesitate to reach out!

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