Andres Flores
Andres Flores at Elk Grove Toyota
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Andres Flores

Service Advisor

Elk Grove Toyota

9640 West Stockton Blvd
Elk Grove, CA 95757

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4.6
15 Reviews
4.6

15 Reviews

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15 Reviews of Andres Flores

April 11, 2025

Dealership Rating
Employee Rating

They are very professional and supportive. Prices are little bit higher than others but very great service they provide More

by ansarullahe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 11, 2025

Elk Grove Toyota responded

Hello, Thank you for your feedback. I am happy to hear our staff was professional and supportive. I have addressed your concerns about pricing with our upper management. We strive to keep our prices competitive with other Service Centers. We look forward to welcoming you back soon. Sincerely, Jeannette Blair Customer Relations Manager

March 11, 2025

Dealership Rating
Employee Rating

I always get excellent service at toyota Elk Grove. The service advisors are very knowledgeable, kind, helpful, patient and accommodating. The place is immaculately clean and extremely organized. Final More

by Peter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Primal Kumar

Mar 11, 2025

Elk Grove Toyota responded

Hi Peter, Thank you for sharing this wonderful review with our community. I am happy to know our staff is always helpful during your time with us. We are thankful for awesome customers like you. Come back and see us again soon. Sincerely, Jeannette Blair Customer Relations Manager

February 20, 2025

Dealership Rating
Employee Rating

Fast and efficient service . Close to my location and excellent customer service. Good price overall More

by Ndy1088
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 20, 2025

Elk Grove Toyota responded

Hello, Thank you for taking the time to review and rate many of our Service staff. We look forward to your next visit. Sincerely, Jeannette Blair Customer Relations Manager

June 14, 2024

Dealership Rating
Employee Rating

Excellent customer service, friendly advisors, accessible location and clean waiting room. I always enjoy going to Elk Grove Toyota. More

by sparris1118
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 17, 2024

Elk Grove Toyota responded

Thank you for your kind words. Come see us again soon. Sincerely, Jeannette Blair Customer Relations Manager

February 28, 2024

Dealership Rating
Employee Rating

My representative was very kind and very professional he did such good service and a good job and answered all my questions I will definitely recommend him I know his last name was Flores , I will be back i More

by Maybeth Chace
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 28, 2024

Elk Grove Toyota responded

Hello Maybeth, Thank you for giving us another chance. I am thrilled to hear Andres was helpful and was able to restore your faith in our company. If you ever have a concern in the future please ask for Victor Reynoso (Service Manager), Dave Moore (Service Director), or Jeannette Blair (Customer Relations Manager). We are always happy to help. Sincerely, Jeannette Blair Customer Relations Manager

February 14, 2024

Dealership Rating
Employee Rating

Fast and friendly service with clean bathrooms and a nice waiting room. Will go back for future service. More

by kschlange
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 15, 2024

Elk Grove Toyota responded

Hello, Thank you for reviewing your service and our facilities. We look forward to serving you for many years to come. Sincerely, Jeannette Blair Customer Relations Manager

October 23, 2023

Dealership Rating
Employee Rating

I was able to schedule an appointment quickly. Service was timely and prompt as I was out in less than 1 hour. More

by Rjsmith7303
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 25, 2023

Elk Grove Toyota responded

Hello, Thank you for taking the time to share your experience with our community. We look forward to your next visit. Sincerely, Jeannette Blair Customer Relations Manager

September 22, 2023

Dealership Rating
Employee Rating

All good great customer service and support fast and friendly no issues 2 big thumbs up More

by THOMASONBRADLEY3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Khang Bui, Michaela (Mickey) Alvares, Jelian Alop, Rene Ascencio , Lauren Addison, Anthony Aldrete, Sulaiman Aziz, Angie Gonzales, Carly Watkins

July 16, 2023

Dealership Rating
Employee Rating

Went in for 10k toyota care service. The maintenance invoice showed that they rotated my tires, changed oil with oil filter and did a multi-point inspection. However, the tires were neve More

by Cl9driver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

May 09, 2023

Dealership Rating
Employee Rating

Easy to make an appoinment and fast service. Great service advisors,friendly staff.Clean and wide waitng area. More

by Ryan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Patricia Herrera , Lauren Addison

May 09, 2023

Elk Grove Toyota responded

Hi Ryan, Thank you for the awesome review. We truly value you as our customer. Come back and see us again soon. Sincerely, Jeannette Blair Customer Relations Manager

1

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