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Alyssa Raby

Overview Reviews (57) Inventory (452)

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Alyssa Raby

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Alyssa Raby

Service Advisor

Robert Brogden Buick GMC

1500 E Santa Fe St
Olathe, KS 66061

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4.6

57 Reviews

Overview Reviews (57) Inventory (452)

Dealership Experience

9 mos

Industry Experience

1 yr, 7 mos

4.6

57 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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57 Reviews of Alyssa Raby

September 12, 2024

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Employee Rating

Awesome service and support from honest folks. I would suggest anybody to reach out and work with them. I would suggest anybody to reach out and work with them. More

by SHAWN.SMITH

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Brian Everhart, Lee Habiger, Brian Land, Jamaica Johnson, David Estrada, Jenah Huff, Scott Phegley, Todd Kelly

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Sep 13, 2024 -

Robert Brogden Buick GMC responded

Thank you for the wonderful review, Shawn! We truly appreciate your kind words about the service and support you received at Robert Brogden Buick GMC. It's great to hear that you found our team to be honest and helpful. We look forward to assisting you again in the future, and don’t hesitate to spread the word about your positive experience! Sincerely, The Robert Brogden Buick GMC Team

August 13, 2024

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Great customer service! When I asked what was the next thing to be taken care, the gentleman suggested something else and was still able to work that in. When I asked what was the next thing to be taken care, the gentleman suggested something else and was still able to work that in. More

by tlusk73

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Brian Land

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Aug 14, 2024 -

Robert Brogden Buick GMC responded

Thank you for your kind words! We're thrilled to hear that you had a great experience with our customer service at Robert Brogden Buick GMC. It's fantastic to know that our team was able to assist you efficiently and accommodate your needs. We appreciate your feedback and hope to see you again soon! Sincerely, The Robert Brogden Buick GMC Team

August 13, 2024

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Great experience. Kind, friendly and efficient. It was an experience that I got to tell others about Kind, friendly and efficient. It was an experience that I got to tell others about More

by glc192

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Aug 14, 2024 -

Robert Brogden Buick GMC responded

Thank you for your kind words! We truly appreciate your positive feedback about your experience at Robert Brogden Buick GMC. It's great to hear that our team was kind, friendly, and efficient. We hope to see you again in the future! Sincerely, The Robert Brogden Buick GMC Team

August 08, 2024

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I had an issue with a brand new 2024 Acadia Denali. When driving 35 or 40 mph, the steering would pull to the left. They trouble shot the problem, rotating tires, checking alignment and couldn’t nail i When driving 35 or 40 mph, the steering would pull to the left. They trouble shot the problem, rotating tires, checking alignment and couldn’t nail it down at first. Since this Acadia incorporated new features there were some unknowns to deal with. They continued to research the issue and found that the problem was something to do when it was manufactured. It didn’t take long to make the correction. Great work guys. The vehicle is super and fun to drive. Thank you. More

by CJBLIESE

Verified Customer

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Brian Everhart

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Aug 09, 2024 -

Robert Brogden Buick GMC responded

Thank you for sharing your experience with us! We're glad to hear that our team at Robert Brogden Buick GMC was able to resolve the steering issue with your 2024 Acadia Denali. We appreciate your patience as we worked through the troubleshooting process and are thrilled that you find your vehicle super and fun to drive. Your kind words mean a lot to us! We look forward to seeing you again in the future. Sincerely, The Robert Brogden Buick GMC Team

July 31, 2024

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Everyone was absolutely wonderful and helpful! Top notch service! The service center is top notch with everything! Top notch service! The service center is top notch with everything! More

by M.SWARTZ2262

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Brian Everhart, Lee Habiger, Brian Land, Jamaica Johnson, David Estrada

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Aug 01, 2024 -

Robert Brogden Buick GMC responded

Thank you for your fantastic review! We truly appreciate your kind words about the team and our service center at Robert Brogden Buick GMC. It's wonderful to hear that you had a great experience with us. We look forward to assisting you again in the future! Sincerely, The Robert Brogden Buick GMC Team

July 11, 2024

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I was in and out for an oil change in less than an hour. Very friendly and helpful advisor. Very friendly and helpful advisor. More

by STUWAYNE1

Verified Customer

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jul 12, 2024 -

Robert Brogden Buick GMC responded

Thank you for choosing Robert Brogden Buick GMC! We appreciate your 5-star review, and we're thrilled to hear that our team provided you with efficient and friendly service during your oil change. We look forward to assisting you again in the future! Sincerely, The Robert Brogden Buick GMC Team

June 30, 2024

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Employee Rating

Very clean atmosphere. Every one was friendly. Received lots of smiles, hellos, and good mornings. Made the 7 a.m. service call nice. Every one was friendly. Received lots of smiles, hellos, and good mornings. Made the 7 a.m. service call nice. More

by ISAAC7499

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Terrie Horton, Jimmy Carpenter, Enoch Kritzell

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Jul 01, 2024 -

Robert Brogden Buick GMC responded

Thank you for choosing Robert Brogden Buick GMC! We are thrilled to hear about your positive experience with our team and the clean atmosphere. It's always our goal to provide excellent service bright and early at 7 a.m. We look forward to assisting you again in the future! Sincerely, The Robert Brogden Buick GMC Team

June 22, 2024

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Great experience from start to finish! Made an unfortunate situation with my car a great experience! I will definitely be recommending them to friends and family! Made an unfortunate situation with my car a great experience! I will definitely be recommending them to friends and family! More

by SPENCERMURRY

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Tracy Troll, Jim Self, Terrie Horton, Sebastien Granger, Brian Everhart, Lee Habiger, Brian Land, Jamaica Johnson, David Estrada

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Jun 24, 2024 -

Robert Brogden Buick GMC responded

Thank you for the kind words, Spencer! We are delighted to hear that we could turn your unfortunate car situation into a positive experience. We truly appreciate your recommendation and look forward to serving you, your friends, and your family in the future. See you next time at Robert Brogden Buick GMC! Sincerely, The Robert Brogden Buick GMC Team

June 15, 2024

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Employee Rating

I was told my truck was still covered under warranty. When I got there they said they made a mistake. I took off work lost $300.00 in wages plus gas. They could just told me the truth. When I got there they said they made a mistake. I took off work lost $300.00 in wages plus gas. They could just told me the truth. More

by WALLINGJR62

Verified Customer

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Workmanship

Service Time

Service Communication

Recommend Dealer

Other Employees Tagged: Brian Everhart, Lee Habiger, Brian Land, Jamaica Johnson, David Estrada

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Jun 17, 2024 -

Robert Brogden Buick GMC responded

Thank you for sharing your experience with us. We understand your concerns and appreciate your feedback. We will share your feedback with our team and address this internally so a similar situation in the future can be avoided. If there is anything we can do to gain your trust back, please feel free to reach out to us directly. Sincerely, The Robert Brogden Buick GMC Team

June 05, 2024

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Employee Rating

Alyssa was so helpful. Quite a gem. We need more people like her in the workplace Quite a gem. We need more people like her in the workplace More

by ROSE.AVERY2013

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jun 06, 2024 -

Robert Brogden Buick GMC responded

Thank you, Rose, for being such a valuable member of our team at Robert Brogden Buick GMC! We appreciate your kind words and are delighted to hear about your positive experience. We strive to provide excellent customer service, and we are glad that Alyssa exceeded your expectations. We look forward to serving you again in the future. Sincerely, The Robert Brogden Buick GMC Team

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