Alison Matthews
Alison Matthews at Charlesglen Toyota
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Alison Matthews

Pre-Owned Manager

Charlesglen Toyota

7687 110 Ave NW
Calgary, AB T3R 1R8

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4.4
97 Reviews

Dealership Experience

7 yrs, 3 mos

Languages Spoken

English English

4.4

97 Reviews

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97 Reviews of Alison Matthews

January 07, 2025

Dealership Rating
Employee Rating

I had a very disappointing experience with Charlesglen Toyota dealership in Calgary. As a first-time car buyer, I trusted them to provide fair pricing and honest advice. Unfortunately, I was sold a car si More

by SURINDER01987
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Vivek Muraleedharan

Jan 08, 2025

Charlesglen Toyota responded

Surinder, I do understand that you feel your experience here at Charlesglen Toyota was short of the best and that is certainly not what we strive for. I would have liked the opportunity to see your vehicle in person and give you a proper number based on viewing and driving the vehicle. I understand you purchased this vehicle a little less than a year ago, a lot can happen in that amount of time. Vivek and I were awaiting your arrival this past Friday in order to have the opportunity to view the vehicle and after several hours of Vivek waiting and messaging back and forth with you, he was ultimately informed you would not ...

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December 24, 2024

Dealership Rating
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Friendly atmosphere, friendly and outgoing staff and sales people. A good selection of vehicles and are willing to work with you to make the process a pleasant experience. More

by Toby
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Valarie Parsons, Brad Thompson

November 03, 2024

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Excellent service from Val once again! We are loving my new highlander! Thank you very much Val! More

by hmckearney0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alex Keong, Valarie Parsons

September 19, 2023

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Amazing service! Felt so welcomed when I picked up my vehicle. Val is a gem! And her cookies and biscuits are to die for!! More

by Jbrix
Recommend Dealer
Yes

Other Employees Tagged: Tim Beach, Valarie Parsons

September 12, 2023

Dealership Rating
Employee Rating

Amazing Service from everyone, they really know how to make you feel at home and ensure you are well taken care of! Everything was a breeze, Val is so kind, knowledgeable and she definitely goes above and More

by harris_kelcee
Recommend Dealer
Yes

Other Employees Tagged: Tim Beach, Phil Dao, Khalil Aburashed, Valarie Parsons , Kate Thomson, Justin Yang

February 22, 2023

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excellent service and community involvement. We have bought several vehicles there and have always been happy with service and attention to detail. More

by krism
Recommend Dealer
Yes

February 21, 2023

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LOVED the Family Day event. Great idea! I love all your involvement in the community. More

by mawwinters
Recommend Dealer
Yes

May 05, 2022

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Employee Rating

Although I went to Charlesglen Toyota hopeful to buy a car, I left with a vehicle I wouldn't have thought of buying thanks to Omid! The car is just perfect for me, my family and my budget. I told him he w More

by adediranrafiat
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Omid Ebrahimi

December 12, 2021

Dealership Rating
Employee Rating

Omid is very kind and treated me like family. Thanks to Alison(sales manager) and Holly in finance! More

by Ben
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Omid Ebrahimi, Hollie Hart

November 25, 2021

Dealership Rating
Employee Rating

Ate Anne Reyes and Kuya Nomer Agorilla were very helpful and friendly. Definitely gave me a great experience in buying my first car. Highly recommend them both, and would definitely buy from them again in t More

by laurencioG
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Anne Reyes , Nomer Agorilla

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