Alex Ponce
Alex Ponce at Westside Lexus

Alex Ponce

Sales Consultant

Westside Lexus

12000 Katy Fwy
Houston, TX 77079

4.9
28 Reviews
4.9

28 Reviews

Write a Review

Dealership Experience

2 yrs, 2 mos

28 Reviews of Alex Ponce

March 21, 2025

Dealership Rating
Employee Rating

Both Merrell and Alex were great to work with. Very knowledgeable about the RX350. Will definitely be coming back. More

by chris.born
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Merrell Middleton

Mar 21, 2025

Westside Lexus responded

We're delighted to hear that Merrell and Alex provided such knowledgeable service on the RX350 at Westside Lexus. We look forward to welcoming you back in the future!

March 20, 2025

Dealership Rating
Employee Rating

The dealership as well as Alex Ponce was excellent across the board, from communication, to knowledge to delivery! More

by jolene.nixon
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Mar 20, 2025

Westside Lexus responded

Jolene, we're delighted to hear that Alex and the Westside Lexus team provided excellent service throughout your experience. Thank you for sharing!

March 14, 2025

Dealership Rating
Employee Rating

Jaxon made my car buying experience pleasant, even though ordinarily I hate the process. He was straightforward and professional, and I never felt like I was being pressured or upsold. More

by jcaggiano0
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sam Chau , Jaxon Borowski

Mar 16, 2025

Westside Lexus responded

We're delighted to hear that Jaxon made your experience a pleasant one at Westside Lexus! Our team strives for straightforward and pressure-free service. Thanks for sharing your feedback!

March 10, 2025

Dealership Rating
Employee Rating

I recently had the pleasure of purchasing a car from Westside Lexus amd I couldn't be more impressed with the entire experience. Alex, the salesman was knowledgeable of the vehicles and features.The pro More

by T Moore
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dominic Thornton

Mar 11, 2025

Westside Lexus responded

Thank you for sharing your wonderful experience with us at Westside Lexus! We're delighted to hear that Alex and our team made the car-buying process smooth and stress-free. Your recommendation means a lot, and we hope you're enjoying your new vehicle!

February 16, 2025

Dealership Rating
Employee Rating

From the minute we drove up, Alex made us feel welcomed at the dealership. He was knowledgeable and helpful throughout our experience. The entire car buying process was less than two hours thanks to him. More

by jason.oefinger
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dominic Thornton

Feb 17, 2025

Westside Lexus responded

It's fantastic to hear that Alex made your visit to Westside Lexus so welcoming and efficient! We're glad the car buying process was smooth and quick for you. Enjoy your new vehicle, and thank you for choosing us!

February 09, 2025

Dealership Rating
Employee Rating

Alex is very knowledgeable of the product, aside of his professional manner, he's been very patient with me. More

by cookientn52
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sam Chau

Feb 10, 2025

Westside Lexus responded

We're delighted to hear that Alex provided you with knowledgeable and patient service at Westside Lexus. Thank you for sharing your experience!

January 29, 2025

Dealership Rating
Employee Rating

Great service very well organized and knows the vehicles they are selling . Best Lexus dealer in Houston More

by jaimeg1233
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 31, 2025

Westside Lexus responded

Thank you for the fantastic feedback! We're delighted to hear that our team at Westside Lexus provided great service and organization. We appreciate your support and look forward to serving you again in Houston!

January 21, 2025

Dealership Rating
Employee Rating

No hassle great customer service . Awesome timing very helpful to get a response when you need it More

by jaimeg1233
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 21, 2025

Westside Lexus responded

We appreciate the stellar review here at Westside Lexus!

December 26, 2024

Dealership Rating
Employee Rating

Alex and Fernando were helpful during the sales phase of the purchase process, explaining in detail the latest features of vehicle. More

by s_winzerling
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Manuel Gomez, Fernando Lozano

Dec 26, 2024

Westside Lexus responded

We're delighted to hear that Alex and Fernando provided detailed assistance during your purchase at Westside Lexus. Thank you for sharing your experience with us!

December 18, 2024

Dealership Rating
Employee Rating

Pleased with the service and attention I received while shopping for a vehicle at Westside Lexus. More

by ejbonilla78
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 18, 2024

Westside Lexus responded

We really appreciate you taking the time to leave Westside Lexus this awesome review, thank you!

1

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