Alex Laderer

I need to take a moment and actually thank Milton Taylor for such a terrible experience with my first auto purchase. After my wife and myself purchased our Subaru Crosstrek from Heritage Subaru we felt grea for such a terrible experience with my first auto purchase. After my wife and myself purchased our Subaru Crosstrek from Heritage Subaru we felt great with our first car purchase… until we had family look over the paperwork and realize we have been ripped off. This was entirely on us for not reviewing the paperwork fully and trusting a scam artist fully. So we will take the blame for being uneducated, but if you are anything like us and want to trust a finance guy from a dealership, maybe think twice before trusting Milton. During the finance paperwork we requested that the paint protection warranty was not to be added on. After Milton explained 3 times why we should add it and we said 3 times why we did not want it he still added it on anyways without our knowledge. The second mistake was when we needed to read over paperwork, but he wanted to talk about ANYTHING and EVERYTHING besides the paperwork that way we can just get it signed and walk away without realizing what we were signing. I think this dealership is a fine dealership to purchase a car, but think twice before you work with a crooked finance guy like Milton Taylor. More

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Very customer friendly. Helped work thru the financial formalities of purchasing the car. Delivered car to our home. Went the extra step. Helped work thru the financial formalities of purchasing the car. Delivered car to our home. Went the extra step. More

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Treated very professionally and fairly. Hard to say buying a car is always a pleasurable experience by this really was. Hard to say buying a car is always a pleasurable experience by this really was. More

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I really appreciated how efficient and friendly Alex was during the entire process - he was able to get me out the door in a very reasonable time without sacrificing important details of the car buying proc during the entire process - he was able to get me out the door in a very reasonable time without sacrificing important details of the car buying process. Thank you, Alex! More

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Heritage and Alex really made my experience simple and uncomplicated. You can’t fake that! uncomplicated. You can’t fake that! More

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This place makes buying a car a breeze. We’re on our 3rd car from them thanks to the wonder people Josh and Alex. They’ve made hard times easier for my family. We’re on our 3rd car from them thanks to the wonder people Josh and Alex. They’ve made hard times easier for my family. More

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Life sucks. Alex Laderer and Joshua Jones make it better! We have bought 4 cars from them in the last 3 years. Alex Laderer and Joshua Jones make it better! We have bought 4 cars from them in the last 3 years. More

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I had a fantastic experience in Heritage Subaru Owings Mills. I had my second lease from this dealer, and Alex Lederer went above and beyond for my wife and me as customers. Working with Alex was an absol Mills. I had my second lease from this dealer, and Alex Lederer went above and beyond for my wife and me as customers. Working with Alex was an absolute pleasure! He is extremely patient, I never felt pressured to make a decision, and most importantly, he is a professional - who knows the car business inside and out and was focused on ensuring I have the desired car. He was upfront and honest. I will return here because of the excellent customer service and high-quality vehicles. More

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I have purchased more than 10 cars from this dealer. Perhaps more than 15? Great experience every time from Alex Laderer who I've worked with for more than 5 years, Shawn Davie the GM and Milton Taylo Perhaps more than 15? Great experience every time from Alex Laderer who I've worked with for more than 5 years, Shawn Davie the GM and Milton Taylor the finance guru. That kind of repeat business is the best reference and review I can provide. More

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Great atmosphere. Bottled water was offered. People were all very friendly. Service was excellent. Alex was awesome. Bottled water was offered. People were all very friendly. Service was excellent. Alex was awesome. More

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