Dealership Experience
19 yrs, 9 mos
Industry Experience
19 yrs, 9 mos
Specialties & Trainings
Toyota Certified Service Specialist
67 Reviews
Write a Review67 Reviews of Alex Ayala
June 07, 2024
Excellent service but the only thing we waited for 5 hours because they are busy. hours because they are busy. More
Other Employees Tagged: Albert Lopez, Eric Chung
May 26, 2024
This dealership holds up and surpass Toyota quality service. This dealership is very organized, professional, wasted no time in assisting our automobile needs. They helped turn a frustrating situation service. This dealership is very organized, professional, wasted no time in assisting our automobile needs. They helped turn a frustrating situation into a pleasant situation resolving our concerns in providing a rental. The service department and team are second to none. Thank you dealership management for investing in service team and sales team in answering my questions. More
Other Employees Tagged: Alex Liukimson
May 21, 2024
I took my truck for service and complete detail. Ayala, service technician, gave me all the details about the service. When I saw my truck, I was very satisfied with the detail of the truck. Good jo Ayala, service technician, gave me all the details about the service. When I saw my truck, I was very satisfied with the detail of the truck. Good job. More
April 06, 2024
Went for a warranty repair, issue was reproduced with master tech driving. Was asked to return 3 days later after parts arrived. Alex, the service tech, did not respond to voicemails and text that mornin master tech driving. Was asked to return 3 days later after parts arrived. Alex, the service tech, did not respond to voicemails and text that morning to confirm before heading out to the dealership. Did not get a response. Showed up to dealership and Alex was just chatting away and didn’t even remember our conversation nor that he had asked I returned that day. Made me waste a trip because parts appear to be backordered and I don’t expect him to be on top of this matter at all. More
Other Employees Tagged: David Lee , Danny Guerrero
April 04, 2024
I brought my car in for a maintenance check it was already due for one. Everything went okay the only reason I am giving a 3 out 5 is because they didn’t tell me anything about my car when it was done already due for one. Everything went okay the only reason I am giving a 3 out 5 is because they didn’t tell me anything about my car when it was done. I got my report but wasn’t explained why a certain part of my car failed, recommendations for my car etc… More
February 26, 2024
Brought my car in for service and they were able to finish my car quickly. finish my car quickly. More
Other Employees Tagged: Sam Halawi
February 13, 2024
I’ve been going to Longo Toyota since 2019. Bought my RAV4 there and their customer service is top-notch. They try their best to keep prices low during all my maintenance appointments. They als Bought my RAV4 there and their customer service is top-notch. They try their best to keep prices low during all my maintenance appointments. They also offer great value packs for maintenance after Toyota Care is expired. Highly recommend! More
Other Employees Tagged: Biagio Galiota, Agustin Jauregui , Danny Guerrero
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