Alex Ayala
Alex Ayala at Longo Toyota
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Alex Ayala

Service Consultant

Longo Toyota

3534 Peck Rd
El Monte, CA 91731

Contact Me
4.6
67 Reviews

Hometown is Baldwin Park and I enjoy the auto industry.

Dealership Experience

19 yrs, 9 mos

Industry Experience

19 yrs, 9 mos

Specialties & Trainings

Toyota Certified Service Specialist

4.6

67 Reviews

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67 Reviews of Alex Ayala

June 18, 2024

Dealership Rating
Employee Rating

The advisor Alex Ayala was nice, friendly and helpful thru out my service. I’ll refer people to come for the service. More

by Yuki
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Recommend Dealer
Yes
Jun 18, 2024

Longo Toyota responded

Thank you for visiting Longo's service center and delighted to read of the caring attention provided by Alex Ayala and the team @ Longo Toyota. Please keep spreading the word about Longo | Alex, we can never have enough business. Hurry back

June 07, 2024

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Excellent service but the only thing we waited for 5 hours because they are busy. More

by Bonnie
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Albert Lopez, Eric Chung

Jun 07, 2024

Longo Toyota responded

Thank you Bonnie for your understanding about the time spent in service. Our management team is always looking at ways to decrease the time spent in service for our guests. Have a great weekend - Team Longo

May 26, 2024

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This dealership holds up and surpass Toyota quality service. This dealership is very organized, professional, wasted no time in assisting our automobile needs. They helped turn a frustrating situation More

by jcarter021
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Recommend Dealer
Yes

Other Employees Tagged: Alex Liukimson

May 27, 2024

Longo Toyota responded

Thank you for entrusting Longo Toyota | Alex Ayala with your auto care needs. Call us if you need us, we're always here to listen @ Longo - Happy Memorial Day!

May 21, 2024

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I took my truck for service and complete detail. Ayala, service technician, gave me all the details about the service. When I saw my truck, I was very satisfied with the detail of the truck. Good jo More

by vallesy
Service Price Transparency
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Recommend Dealer
Yes
May 21, 2024

Longo Toyota responded

Thank you for visiting Longo Toyota Svc Dept and delighted knowing Alex Ayala and the team took wonderful care of you and your investment (car) Make it a great day and have a safe upcoming holiday

May 01, 2024

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Great job and the service department top notch! ! Would recommend to anyone looking for great results in a timely manner. More

by rodney.castellanos
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Recommend Dealer
Yes
May 01, 2024

Longo Toyota responded

Thank you Mr. Castellanos for visiting Longo Toyota Svc Dept and please hurry back

April 06, 2024

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Went for a warranty repair, issue was reproduced with master tech driving. Was asked to return 3 days later after parts arrived. Alex, the service tech, did not respond to voicemails and text that mornin More

by Marc
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Recommend Dealer
No

Other Employees Tagged: David Lee , Danny Guerrero

Apr 09, 2024

Longo Toyota responded

We’re extremely sorry to read your recent interaction with our service department was such a disappointment, particularly since you had chosen our dealership for your auto care needs. We understand when parts are ordered there’s a chance the manufacturer will have an item(s) on backorder, and we really do our best to get them delivered in a timely manner. In this case we’re still waiting on these parts from Toyota. Once the part(s) arrive, your consultant will be in contact with you to discuss your revisit.

April 04, 2024

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I brought my car in for a maintenance check it was already due for one. Everything went okay the only reason I am giving a 3 out 5 is because they didn’t tell me anything about my car when it was done More

by Johue99
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Recommend Dealer
Yes
Apr 05, 2024

Longo Toyota responded

We know this matter is important to you, which makes it even more important to us @ Longo Toyota. Our Service Manager, Danny Guerrero, would like the opportunity to discuss in detail with you and at your convenience. He can be reached @ D: 626.602.0547 or E: danny.guerrero@longotoyota.com - We look forward to hearing back from you

March 11, 2024

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For repair price I am paying your servise is acceptable. Bla bla bla bla bla More

by lalegrun
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Recommend Dealer
Yes
Mar 11, 2024

Longo Toyota responded

Thank you for visiting Longo Toyota and happy knowing Alex and the service team took wonderful care of you

February 26, 2024

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Brought my car in for service and they were able to finish my car quickly. More

by Ahernandez
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Recommend Dealer
Yes

Other Employees Tagged: Sam Halawi

Feb 26, 2024

Longo Toyota responded

We know you have many choices where you service your vehicle and thank you for allowing Longo Toyota to earn your business & trust. Make it a great day

February 13, 2024

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Employee Rating

I’ve been going to Longo Toyota since 2019. Bought my RAV4 there and their customer service is top-notch. They try their best to keep prices low during all my maintenance appointments. They als More

by shirley8143
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Biagio Galiota, Agustin Jauregui , Danny Guerrero

Feb 14, 2024

Longo Toyota responded

Thank you Shirley for this kind posting on DealerRater and so happy knowing the service team @ Longo Toyota continues to take amazing care of you during your service visits. Happy Valentines - Team Longo

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