Alejandro Font Rodriguez
Alejandro Font Rodriguez at Lexus of Pembroke Pines
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Alejandro Font Rodriguez

Product Specialist

Lexus of Pembroke Pines

16150 Pines Boulevard
Pembroke Pines, FL 33027

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4.8
71 Reviews

Languages Spoken

Catalan Catalan

English English

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4.8

71 Reviews

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71 Reviews of Alejandro Font Rodriguez

November 13, 2024

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Employee Rating

The purchase went very smoothly and was done very quickly. The reason for 4 vs 5 stars is that they did not provide any details on service center and procedures for bringing car in for service. Also More

by metzpau
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

November 12, 2024

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Too busy. Spent a lot of time waiting around. Traveled from across the state after being told that car was on its way to the dealership. Car did not arrive More

by Car Guy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

October 27, 2024

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José is truly very helpful & attentive every time. Crew members are all very kind and educated, More

by Jasmine Guillen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alon Rapoport , José

Oct 28, 2024

Lexus of Pembroke Pines responded

Jasmine, thank you for taking the time to commend José for his excellence. Our team at Lexus of Pembroke Pines looks forward to seeing you next time!

October 20, 2024

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I had a great experience purchasing my car from Lexus of Pembroke Pines, and the service provided by Alejandro was outstanding. He was very knowledgeable about the different models and took the time to expl More

by norma230473
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Oct 21, 2024

Lexus of Pembroke Pines responded

Thank you for sharing your positive experience with us at Lexus of Pembroke Pines! We're delighted to hear that Alejandro provided exceptional service and helped make your car purchase enjoyable. Enjoy the new ride, and we appreciate the recommendation!

October 01, 2024

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Veronica’s service was phenomenal, she helped me get the car of my dreams and is very knowledgeable about Lexus’s. She truly went out of her way and I was able to achieve the exact car I had in mind. If you More

by Maria
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 01, 2024

Lexus of Pembroke Pines responded

Maria, we're delighted to hear that Veronica provided phenomenal service and helped you find your dream car at Lexus of Pembroke Pines. Thanks for the glowing recommendation!

September 18, 2024

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I had almost lost faith in shopping with the dealership, but Alejandro came through and completely turned things around. His patience, expertise, and excellent customer service made all the difference. Alej More

by Rae
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 18, 2024

Lexus of Pembroke Pines responded

Rae, we're delighted to hear that Alejandro was able to restore your faith in Lexus of Pembroke Pines with his exceptional service. Your recommendation means a lot to us! Thank you for sharing your experience.

September 17, 2024

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The showroom was tidy and welcoming. They had the exact car I was searching for. More

by scott@gottesman.com
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rohan Alexander

Sep 17, 2024

Lexus of Pembroke Pines responded

Scott, we are so glad you found the car you've been looking for at Lexus of Pembroke Pines! Thank you for your business and four-star review.

September 15, 2024

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Purchasing my Lexus from Pembroke was the most pleasant vehicle buying experience I have ever had. Alejandro was patient, knowledgeable, and no pressure whatsoever. My husband and I live out of the area More

by MIJONES33
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jorge Garcell

Sep 16, 2024

Lexus of Pembroke Pines responded

We're delighted to hear that Alejandro and Jorge made your experience at Lexus of Pembroke Pines so enjoyable. Thanks for the recommendation and safe travels in your new 2024 Lexus GX!

September 01, 2024

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Straight forward pricing and delivery no issues , very professionals Alejandro and Frank ( sales manager ) were great More

by John A
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Frank Marsala , Hotneil Crespo ( finance was awesome )

Sep 03, 2024

Lexus of Pembroke Pines responded

John, we're glad to hear Alejandro and Frank provided a smooth experience for you at Lexus of Pembroke Pines. Thanks for the positive feedback!

August 22, 2024

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Happy with the vehicle and salesperson Alejandro. Finance Guy Steve never told me about the financing special at 2.99% for 48months, only told me about the 72 month finance. A few days later I found More

by CJAY144
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Aug 26, 2024

Lexus of Pembroke Pines responded

Thank you for sharing your experience. It's great to hear that you're happy with the vehicle and Alejandro's service, but I'm sorry about the miscommunication regarding financing options. We strive for transparency in all our dealings, so it's concerning to learn this wasn't reflected during your visit. If you'd like to discuss further or have any other concerns, please reach out directly. Thank you, Lynn Gonzales - Customer Relations Manager - 954-381-7993

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