Alejandro Collazo

Swrvice depth has went down from when you first opened it takes forever to get help and the service guys don't do the multi point inspection takes forever to get help and the service guys don't do the multi point inspection More

by wwtsd2014 Verified Customer Verified Customer

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Very poor communication from service advisor. Very poor follow up by service manager on my voicemail and also extremely rude. This is the second time that I have had this experience at this deale Very poor follow up by service manager on my voicemail and also extremely rude. This is the second time that I have had this experience at this dealership. I gave them another chance because they are closer to where I live;however, I will go to Galeana from now on. More

by smiles.7 Verified Customer Verified Customer

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Did a great job, fast tire exchange. Was a good service and awesome communication. Would recommend Was a good service and awesome communication. Would recommend More

by jorg Verified Customer Verified Customer

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Good service but 125 higher than anyone else and nobody could tell me why or tell me why this one is better. could tell me why or tell me why this one is better. More

by jlarge0 Verified Customer Verified Customer

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He was very thorough, professional and informative. My last service experience was less than satisfactory, so this one was a breath of fresh air. Thank you for the wonderful customer service! My last service experience was less than satisfactory, so this one was a breath of fresh air. Thank you for the wonderful customer service! More

by laur_him Verified Customer Verified Customer

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My experience at Cape Coral Jeep dealership was exceptional, largely due to the outstanding service provided by Emily. In a business branch that has undergone changes, Emily stood out as a true dif exceptional, largely due to the outstanding service provided by Emily. In a business branch that has undergone changes, Emily stood out as a true difference maker. Her customer service skills were simply above and beyond. She not only listened attentively to my needs but also made executive decisions that were always in the best interest of me, the client. Interacting with Emily was like a breath of fresh air - she radiated positivity and sincerity. She consistently went the extra mile to ensure that I was satisfied and treated with the utmost care. Emily truly embodies what it means to provide excellent customer service, and she is undoubtedly an asset to the dealership. I will come back to do business in the future because Emily rectified an unfair problem from my previous visit in mid May. In addition to Emily's exceptional service, I must also highlight the outstanding contributions of Alejandro at Cape Coral Jeep dealership. Alejandro's kindness and attentiveness was remarkable, and he consistently followed through with every request. His dedication to ensuring customer satisfaction did not go unnoticed. Thanks to Emily and Alejandro, what started as a negative experience transformed into a truly memorable one. Their professionalism, kindness, and commitment to excellence turned the tide, and I'm sincerely grateful for their efforts. They exemplify the highest standards of customer service, and I can't thank them enough for their outstanding service. More

by MONIQUELPALACIOS Verified Customer Verified Customer

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Dealer not that busy for Oil change with appt, . .2 hours too long with no notice how much longer it would take!!!! .2 hours too long with no notice how much longer it would take!!!! More

by joycedidier40 Verified Customer Verified Customer

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I came in the afternoon for an oil change. The wait was not long. The tech was quick and responsive. Service was great. The wait was not long. The tech was quick and responsive. Service was great. More

by bangnails Verified Customer Verified Customer

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