Alec Sutherland
Alec Sutherland at Norm Reeves Toyota Dallas
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Alec Sutherland

Sales Consultant

Norm Reeves Toyota Dallas

9525 E R L Thornton Fwy
Dallas, TX 75228

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4.9
66 Reviews

Hi there! My name is Alec and I am a client service professional with a passion for helping others. I take pride in providing exceptional service and I'm always ready to go the extra mile to ensure my clients are satisfied. Whether it's finding the perfect solution to a problem or being there for a good conversation, I'm always willing to go the extra mile to show you how fun upgrading your experience is with Cowboy Toyota! Above all, I value friendship and the personal connections I foster with each client. To me, it's important to build lasting relationships based on trust, respect and mutual understanding. So if you're looking for a reliable point of contact, look no further! And remember, when it comes to making a great deal on a Toyota, you can always count on me to steer you in the right direction!

Dealership Experience

2 yrs, 7 mos

Languages Spoken

English English

4.9

66 Reviews

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66 Reviews of Alec Sutherland

April 12, 2024

Dealership Rating
Employee Rating

Alec was absolutely fantastic and I would absolutely buy a car from him! He treated me amazingly and was a joy to be around! One of the best!! More

by Zeejhess
Recommend Dealer
Yes
Apr 12, 2024

Norm Reeves Toyota Dallas responded

Thank you for your kind words for Alec and this review! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Cowboy Toyota.

March 29, 2024

Dealership Rating
Employee Rating

Very helpful and nice. Very knowledgeable about the truck we wanted to see. Very much recommend working with him. More

by tundragirl
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Gabe

Mar 30, 2024

Norm Reeves Toyota Dallas responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.

March 28, 2024

Dealership Rating
Employee Rating

Alec was very helpful and easy to work with and made the process of buying a car as painless as possible. I would highly recommend Alec if you are in the market for a car. More

by ericholt
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tobias Fulton

Mar 28, 2024

Norm Reeves Toyota Dallas responded

Thank you for taking the time to share your thoughts on working with Alec and our team. We're glad to hear we delivered such a great experience!

March 18, 2024

Dealership Rating
Employee Rating

I was dreading the car buying process but Alec made the process so easy, relaxed, highly informative and actually fun. I highly recommend Alec. Thanks to Richard, the financing was clear easy with no press More

by Mike D
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Richard Breaud

Mar 18, 2024

Norm Reeves Toyota Dallas responded

Mike, Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else Alec can do to assist you, please do not hesitate to let us know. We are always happy to help!

March 15, 2024

Dealership Rating
Employee Rating

Great person and personality very great costume service wonderful experience over helped me buy my first truck great guy More

by Tyrese Epps
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Richard Breaud

Mar 16, 2024

Norm Reeves Toyota Dallas responded

Thank you so much for taking the time to share your feedback with us, Tyrese. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

March 15, 2024

Dealership Rating
Employee Rating

He’s is a wonderful sale man. He helps us out alot by getting us a nice Toyota Truck. It rides smooth, very nice truck. Thank you Alec for everything do you do. We willl be back. More

by Samantha
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Richard Breaud

Mar 16, 2024

Norm Reeves Toyota Dallas responded

Thank you so much for taking the time to share your feedback with us, Samantha. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

February 16, 2024

Dealership Rating
Employee Rating

He was great with working within my pricing requests and understanding my needs. I recommend Alec! More

by wyrickc84
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 18, 2024

Norm Reeves Toyota Dallas responded

It's fantastic to hear that Alec provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Cowboy Toyota!

February 16, 2024

Dealership Rating
Employee Rating

Yaela in sales was amazing I told her exactly what I wanted she got me exactly what I asked for. Armando Medina in sales was also amazing, I told him I did not want the warranties once, he understood an More

by mayra.saldana89
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Yaela Dror , Armando Medina

Feb 18, 2024

Norm Reeves Toyota Dallas responded

Thank you, Mayra! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Cowboy Toyota, we look forward to having you as one of our valued customers for many more years to come!

February 10, 2024

Dealership Rating
Employee Rating

Excellent service! Alec is great, top notch customer service!knows his stuff around hybrids car!! More

by Neftali
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Richard Breaud, Yaela Dror

Feb 11, 2024

Norm Reeves Toyota Dallas responded

Thanks for your feedback on your recent visit to Cowboy Toyota. It's great to hear that Alec was able to assist you and that you had such a positive experience.

February 08, 2024

Dealership Rating
Employee Rating

Definitely cowboy toyota is the dealership to to to. Had a great experience with Alec Southerland, very friendly and listened to what I was looking. He helped with my price range and answered all of my More

by Dulce P.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 09, 2024

Norm Reeves Toyota Dallas responded

Thank you, Dulce, for your business and this review. We're happy to hear that Alec and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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