I bought my 2018 Passat SEL from Smithtown Volkswagen.
I am always able to schedule my service visits easily, and I also receive texts and email confirmations, as well as reminders.
My service advisor
I am always able to schedule my service visits easily, and I also receive texts and email confirmations, as well as reminders.
My service advisor was Noah, he is knowledgeable and understands Volkswagen systems as he concisely writes up my concerns for the mechanics. Afterwards he explains everything to me in a way that is easy to understand.
I trust my vehicle and my safety to Smithtown Volkswagen.
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by legalese4u
Verified Customer
Verified Customer
Service Price Transparency
Noah has always been extremely supportive in any contact
that I’ve had with him. He is very knowledgeable and handles everything professionally and politely. Asset to Smithtown VW.
that I’ve had with him. He is very knowledgeable and handles everything professionally and politely. Asset to Smithtown VW.
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by MAURICELARREA
Verified Customer
Verified Customer
Service Price Transparency
Aug 26, 2024 -
Smithtown Volkswagen responded
Thank you for your kind words. We’re delighted to hear that Noah has consistently provided you with supportive and professional service. His knowledge and courteous approach are truly valued, and we’re proud to have him as a key member of the Smithtown VW team. Your feedback is greatly appreciated and will be shared with Noah. Thank you for choosing us!
Adam over delivered on every aspect of our car buying
experience. He was completely transparent, honest and helpful. His hard work and hustle made us feel comfortable in his ability to provide us with ex
experience. He was completely transparent, honest and helpful. His hard work and hustle made us feel comfortable in his ability to provide us with exactly what we wanted, both in a vehicle and a budget that fit my family. Thank you to Adam, Kate and Craig.
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by Hfly10
Verified Customer
Verified Customer
Other Employees Tagged:
Kate and Craig
Aug 16, 2024 -
Smithtown Volkswagen responded
Thank you so much for your wonderful feedback! We’re thrilled to hear that Adam exceeded your expectations and made your car buying experience smooth and enjoyable. It’s great to know that his transparency and dedication helped you find the perfect vehicle within your budget. We’ll be sure to pass along your thanks to Adam, Kate, and Craig. If you need anything else or have further questions, don’t hesitate to reach out!
Everyone was so nice and professional.
It made the process so easy! I love my new car.
It made the process so easy! I love my new car.
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by ZACHBROO
Verified Customer
Verified Customer
Jul 17, 2024 -
Smithtown Volkswagen responded
Thank you for the five-star review, Zach! We appreciate your kind words and look forward to seeing you again soon!
The car that I received was excellent and received it on
time. I was very pleased.
time. I was very pleased.
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by MILCETIC22
Verified Customer
Verified Customer
Other Employees Tagged:
Gabriel
Jun 24, 2024 -
Smithtown Volkswagen responded
Thank you for the five-star review! We're pleased to hear about your experience and look forward to seeing you again soon!
Dealership was able to get the car I wanted.
The car could’ve been cleaner
The car could’ve been cleaner
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by V.m
Verified Customer
Verified Customer
Other Employees Tagged:
Mike DiMaria
Jun 14, 2024 -
Smithtown Volkswagen responded
Thank you for the five-star review. We appreciate your feedback and hope to see you again soon!
My family has bought 10 cars at this dealer over the
years. Even thought the dealership has changed hands a couple of times, some of the same staff remains, which is a very good thing for new owners. Th
years. Even thought the dealership has changed hands a couple of times, some of the same staff remains, which is a very good thing for new owners. This is the only dealership I have ever and I mean ever, purchased a car from with no hassle. Adam went right to bat for me knowing I’ve been a long time customer and came in with a great price on a car for my daughter. He was open and honest, very good at what he does for sure. Once we sat with finance manager Mike( who I’ve dealt with in past and always been a pleasure) he gave us the paperwork with the quoted price and payment, no xx mixed in and I was out the door. The owners should know how lucky they are having a staff like they do, efficient and prompt on what they say. Thank you for a wonderful experience …. again and again.
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by RMATHEWS09
Verified Customer
Verified Customer
Other Employees Tagged:
Mike DiMaria
Jun 10, 2024 -
Smithtown Volkswagen responded
It's incredible to hear about your longstanding positive experience with the dealership! We're thrilled to know that despite changes in ownership, the continuity of some staff members has contributed to maintaining excellent service standards. Adam's dedication to providing you with a hassle-free experience and securing a great price for your daughter's car is commendable. It's also great to hear that your interaction with finance manager Mike was pleasant and straightforward. We'll make sure to pass along your kind words to both Adam and Mike. Thank you for your loyalty and for sharing your wonderful experience with us. If you ever need anything else or have any questions, don't hesitate to reach out. We're here to help!
Great experience!
Very friendly and helpful staff!
So glad I chose Smithtown Volkswagen. I have recommended Adam to friends!
Very friendly and helpful staff!
So glad I chose Smithtown Volkswagen. I have recommended Adam to friends!
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by leanie30
Verified Customer
Verified Customer
Other Employees Tagged:
Mike DiMaria
May 06, 2024 -
Smithtown Volkswagen responded
Thank you for sharing your positive experience with us! We're thrilled to hear that you had a great time and found our staff to be friendly and helpful. It's wonderful to know that you're satisfied with choosing Smithtown Volkswagen, and we appreciate you recommending Adam to your friends. If you ever need anything else or have any questions, feel free to reach out. We look forward to serving you again in the future!
Everything about this dealership was amazing.
Not only was Adam a huge help so were the other dealers around him. It made me feel comfortable and I was ready to buy a car from them on the spot!
Not only was Adam a huge help so were the other dealers around him. It made me feel comfortable and I was ready to buy a car from them on the spot!
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by gneedelman1111
Verified Customer
Verified Customer
Apr 22, 2024 -
Smithtown Volkswagen responded
Thank you sincerely for taking the time to share your experience with us. We are thrilled to hear that you found your visit to our dealership to be amazing and that Adam, along with our team, provided exceptional service. Creating a comfortable and supportive environment for our customers is paramount to us, and we are delighted that you felt ready to make a purchase decision with us. If you have any further questions or need assistance in the future, please do not hesitate to reach out. We look forward to serving you again soon.
Great service, friendly people.
Not too long wait time when i did and oil change on my car. Thank you guys!
Not too long wait time when i did and oil change on my car. Thank you guys!
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by minelinehorn
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Noah Reed
, Jhon Jaramillo
Apr 08, 2024 -
Smithtown Volkswagen responded
Thank you for visiting us! We appreciate your five-star review and we look forward to seeing you again soon!