Abbas Sumra

Terrible person, lied about paying off the car loan early so he can keep his commission. Sold me a faulty car and stopped responding to my messages so he can keep his commission. Sold me a faulty car and stopped responding to my messages More

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I ordered Toyota supra MT A91 on January the 4th of this year and this Agent Mr Abbas promised me to have this unit with in 3-6 months or earlier. Unfortunately, with in the range of 6 months he never hesit year and this Agent Mr Abbas promised me to have this unit with in 3-6 months or earlier. Unfortunately, with in the range of 6 months he never hesitate to call me and tell me what is happening to the unit I ordered. One time i called him and ask for update and quoted that the production is finished and by late June or July the car is ready and i can drive it and enjoy the summer. He had a sweet talk and very persuasive words. I called again by end of June and ask what is the update of the car and here he quoted that the production was stop and 2024 are starting to be produced. He told me to have this car by end of fall. I was pissed and upset because during that time I spent thousands to fix my garrage to house my Supra and its all lie. Mr. Abbas, don't promise if you are not sure. This is not a low end car. More

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Made my experience very easy and enjoyable. Lots of knowledge of each car provided and explained in detail of services provided. Lots of knowledge of each car provided and explained in detail of services provided. More

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If you are planning to buy a Toyota I would strongly suggest you stay away from this dealership. This was the worst experience I have ever had at a car dealership. Due to the shortage of inventory the s suggest you stay away from this dealership. This was the worst experience I have ever had at a car dealership. Due to the shortage of inventory the sales guy and the finance manager made up excuses and refunded my deposit after a week. Why false advertise that they will get anyone approved. Never ever stepping foot into this dealership for sure!! More

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Reported to Omvic with voice recordings of multiple staff including sales persons and managers lying about the price of a car! including sales persons and managers lying about the price of a car! More

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Polite, courteous and professional. Thanks for the excellent customer service experience, Shafik Jaffer. Bought my second Sienna at this site (sienna 2021) ...Came for the first service & Shafik expla excellent customer service experience, Shafik Jaffer. Bought my second Sienna at this site (sienna 2021) ...Came for the first service & Shafik explained what the service entailed & provided list of required services & times. THANK YOU, Shafik More

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Went for my car’s first service this morning. Great place. Great and friendly staff. Excellent service. Highly recommended place. Great and friendly staff. Excellent service. Highly recommended More

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A salesperson sold me a 2021 Rav4, after that there no follow-up. The parts department staff when I was at the parts counter were absolutely rude, one was on the phone and did not even acknowledge my pre follow-up. The parts department staff when I was at the parts counter were absolutely rude, one was on the phone and did not even acknowledge my presence, after his phone conversation I tried to get his attention as he walked right by me, he then gave me a death stare. I have not been to the service department yet, if it has the same customer service I will take my 2021 Rav4 to a different Dealership. More

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I had a TERRIBLE experience at this store , very bad customer service , SHORT TEMPER MANAGER , after they get your signature to sell the car , you will see how i they will treat are. I would never go to customer service , SHORT TEMPER MANAGER , after they get your signature to sell the car , you will see how i they will treat are. I would never go to this store , they made me hate THE name of TOYOTA. More

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I was looking for a new 2020 Toyota Highlander, and a friend referred me to see Abbas. Abbas was nice in communication but failed to give me the information I was looking for. A straight answer and a fa friend referred me to see Abbas. Abbas was nice in communication but failed to give me the information I was looking for. A straight answer and a fair price. If someone is ready to pay more than the list price, why should he go far and see someone specific. This is what I wasn't happy with. Other than that, Scarborough Toyota and Abbas are just as good as most other dealers and sales people. More

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