AJ Rueda

Fastest purchase I’ve ever made. The salesman and other staff were very professional. Very positive experience. The salesman and other staff were very professional. Very positive experience. More

by wlynch Verified Customer Verified Customer

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AJ was very helpful in the entire process of purchasing our new car. The process went very smooth. our new car. The process went very smooth. More

by wsmith4100 Verified Customer Verified Customer

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Bought two cars from this dealership, one preowned and the second was new, never had issues. the second was new, never had issues. More

by raedgasim Verified Customer Verified Customer

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I recently purchased a car from WESTSIDE LEXUS and had an exceptional experience. The staff (especially salesman AJ Rueda) was incredibly courteous, helpful, and attentive to every detail. They listened well exceptional experience. The staff (especially salesman AJ Rueda) was incredibly courteous, helpful, and attentive to every detail. They listened well, ensuring my needs were met without being pushy at all. The follow-through was excellent, making the entire process smooth and stress-free. The price was fair, adding to what was already a great buying experience. Highly recommended for anyone looking to buy a car in a welcoming and professional environment. More

by skthomason Verified Customer Verified Customer

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AJ was amazing. Went in thinking that I might want a new Lexus. Within hours, I was driving out with one. He was extremely helpful and patient. I felt absolutely no Went in thinking that I might want a new Lexus. Within hours, I was driving out with one. He was extremely helpful and patient. I felt absolutely no pressure, only support. I feel lucky that I got him as my sales person when I walked in the door. He’s been responsive & helpful after purchasing the vehicle as well. ⭐️⭐️⭐️⭐️⭐️ More

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Very welcoming. Everybody was very helpful and attentive.Overall Great experience from start to finish. Everybody was very helpful and attentive.Overall Great experience from start to finish. More

by Tania S Verified Customer Verified Customer

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I was very impressed with Southwest Lexi's operation. The people I dealt with were very knowledgeable and helpful. The people I dealt with were very knowledgeable and helpful. More

by JANBURKE7 Verified Customer Verified Customer

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Upscale facility, friendly staff and great service. The process was smooth although could have been slightly faster. The process was smooth although could have been slightly faster. More

by xkarika Verified Customer Verified Customer

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Disappointing Experience with Manuel in Finance My experience with Manuel in the finance department was disappointing and left much to be desired. Despite our salesperson's excellent service, Manuel's experience with Manuel in the finance department was disappointing and left much to be desired. Despite our salesperson's excellent service, Manuel's professionalism and attitude towards customers need significant improvement. Upon setting a price for the monthly payment, Manuel responded with a smirk and laugh, which was disrespectful and unprofessional. This behavior, coupled with a negative attitude throughout the process, made me feel undervalued as a customer. Unfortunately, due to his lack of flexibility and dismissive demeanor, no deal was closed over a mere $200 difference. I believe Manuel could benefit from additional training on customer interaction and professionalism to avoid similar experiences in the future. More

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Great experience. I only ever dealt with my salesman AJ. So refreshing to build a relationship with one person. I only ever dealt with my salesman AJ. So refreshing to build a relationship with one person. More

by CJRIGAS Verified Customer Verified Customer

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