Mercury Dealer Reviews

"I purchased a used C8 Corvette convertible from Mount orab Ford that had just over $7,500 mi on it. Looking through the owner's manual I discovered that the filter in the transmission has to be changed at $7,500 mi or it voids the cars warranty. I assume that it had been done I was told that all the fluids had been changed but about 2,000 miles later I was talking with a friend that told me it was imperative that the filter was changed. After multiple calls to the dealership over about a 10-day period I finally spoke with someone who pull the car up in the computer and looked at it for maintenance records and told me that it appeared the filter had not been changed. Something so important that it would void the warranty certainly should have been changed by a reputable dealership when the car reached 7,500 MI. For this reason I would not recommend Mount orab Ford and will now have to spend $1,000 having the filter change 2000 miles over warranty recommendation."

"Great people, best customer service I’ve received thank you Chico and heather for both of your help!"