Mercury Dealer Reviews

"The service center at this dealership leaves a great deal to be desired. We purchased our Nissan, new, at this dealership and had a great experience. But once we started servicing our Rogue here it was quite the opposite. Long wait times were the norm, mysterious damage to our vehicle such as a dent in the quarter panel next to the hood, that wasn't there before. Oil leaking from the drain plug on multiple servicing's, they would never change the crush washer on the drain plug. And just recently my windshield came back cracked. When i questioned it the service manager told me it was a rock chip and things happen. Don't worry was his response, your comprehensive will cover the damage. Meaning someone else will pay, just not us. I had no proof, so $200.00 later i have a new windshield and will NEVER use this dealership again or recommend!!!"

"Great service friendly staff in and out when they say always had great service hear"