41 Saskatchewan Ford Service Centres

Booked for service and everything went well. - Charlou

Booked for service and everything went well. Friendly staff, awesome service manager who take action withy concern regarding my vehicle. Thank you Jeff, Mike and the rest of the team. Highly recommended.

Excellent service . - Rose

Excellent service . Very knowledgeable. Helpful. Great job waiting time was short and free coffee was nice as well .

Good service Friendly people Have dealt with Moose - Randy.judy

Good service Friendly people Have dealt with Moose Jaw ford for several years and plan to continue

Excellent service as always, was able to book a time that - tphi1957

Excellent service as always, was able to book a time that was convenient to me, work was done quickly

Took my truck in because a check engine light came on. - appel

Took my truck in because a check engine light came on. After being in the shop for weeks and finally receiving updates from someone who clearly did not understand vehicles I was told I needed a new engine. Nearly $19k later and another few months which I could thankfully go without a vehicle for, it’s done and running again, but with a broken mirror which was not the case when it was brought in. Even being a loyal customer and spending that much money while waiting on them to fix it they did not fix what they broke free of charge and I had to seriously haggle them down to not spend another $300-500 on their mistake while also receiving attitude about it. During the same week my parents took their truck in to have a turn signal bulb changed which they misdiagnosed and thought was a wiring / socket issue (it was a second bulb that somehow went missed. Not a good look), and a door sensor changed which after getting their truck back they can no longer unlock or lock the door with either the button on the remote or the buttons on the door, all for the low price of $400.

Brought 1999 Explorer Sport in for driver door lock - Elrey

Brought 1999 Explorer Sport in for driver door lock service at 7am. When called with diagnostics at 9:40am a locking mechanism had to be ordered locally for repair. Tried to up-sell me on door handle replacement $100+. (not needed). Vehicle was not finished till 4:40pm. Was told 1 - 1/2 hrs labor to complete job. Charged over 2hrs. Merlin had vehicle for almost 10hrs. What happened to first in first out. That's why I scheduled service at 7am opening .This type of disrespect for customers is not to be tolerated. Vehicle should have been completed at 2pm latest, not 4:40pm. Unsympathetic and dumb service advisors. My Explorer sat, while they worked on other vehicles that came in after me. This was confirmed by the shuttle driver that dropped and picked me up. Merlin ford does not put customer first, otherwise they would have completed my SUV 3hrs earlier.

Great Service! Thanks Les, Jeff & Stephanie!! - bychance

We booked an appointment with Les to have an issue with the brakes checked out. He made it a priority for the next morning. Once there, found that there were a couple notices in the system for our Explorer and we were given the option to leave it to get them taken care of. We saw how busy the service area was and really appreciate Les fitting it in. He also spoke with Jeff from the body shop about a concern we had and that was also taken care of at the same time. Stephanie not only got us home safely but ensured we had all needed to contact her when we were ready to return. Within less time than we anticipated we returned to find everything completed and ready to go. As it turns out the brakes we went to have checked were good and not an issue. This was our first visit to the service department at Cypress Motors and we will definitely be back. We look forward to meeting the rest of the team in the future as we have yet to use the Quick Lane. Special thank you to Les in service, Jeff in body shop and Stephanie in customer courtesy, you are all very efficient and knowledge representatives of Cypress Motors but your great personalities stood out the most!!

Excellent repair service, Shawn fixed my rear camera - brcoppin

Excellent repair service, Shawn fixed my rear camera issue and actually showed me where the fault was on the truck. Much appreciated Shawn👍

Fantastic - Aly3020

I always receive fantastic work on my truck, from oil changes to windshield repair. I really appreciate Fred from sales picking up/dropping off my vehicle so that I don’t have to wait and I can carry on with my day.

Great Plains ford always rely on them to keep you and - Leannewhitrow

Great Plains ford always rely on them to keep you and loved ones safe on highway. Pat Guest always assures my vehicle is safe, Laura, Kyla very helpful and kind. In general I really appreciate all the staff there! Through out the names I generally deal with. Very satisfied with the service. Customer for 40+ years. Leanne whitrow Yellow Grass, Sask.👏💜✌️😊

Tried setting an appointment 3 times. - Zed

Tried setting an appointment 3 times. No one answered call at service desk after being transferred. Never did get a hold of anyone

I was given excellent service when I took my vehicle in - wanda

I was given excellent service when I took my vehicle in for an oil change, they also rotated my tires. I didn't even have to ask,I was impressed.