76 Ontario Toyota Dealers

I purchased my 2020 Camry from another dealership but - marilynrothney

I purchased my 2020 Camry from another dealership but have always taken it to Simcoe Toyota for maintenance. Dec 30 I started my car and a check engine light came up on my dash. I took it to Simcoe Toyota, unannounced and was met with a warm greeting. They were short staffed, but were able to take my vehicle for a diagnostic test. They discovered my battery needed replacing. Eric (service manager) was extremely professional and took FANTASTIC care of me. I highly recommend Simcoe Toyota for service!!!

The service department at Wayne Toyota is abysmal. - Toyota owner

The service department at Wayne Toyota is abysmal. They're incredibly difficult to get a hold of. They give you a timeframe for your service appt and then more than twice that time elapses and you don't hear from them. They charge a PREMIUM for diagnostics and don't contact you to see if you'd like any of the critical work done, they just ghost you until 5pm when they text you to pick up your car.

I have been a customer at Orillia Toyota for 7 years. - barbara

I have been a customer at Orillia Toyota for 7 years. I have purchased 2 vehicles there The Service Department is OUTSTANDING, during my regular service appointments I have been to 2 other Toyota Dealerships for purchase and service in the past. I have been satisfied elsewhere, but will only go to Orillia Sunshine Toyota in the future Barbara

Car was returned with a scratch after service and - Terry

Car was returned with a scratch after service and dealership denied it was them! Was a couple month old car!

We purchased a 2023 Toyota Highlander Hybrid from Race - wendy n steve

We purchased a 2023 Toyota Highlander Hybrid from Race Toyota. We have been Toyota people for years. Our friends gave us a card from Race Toyota that they highly recommended. We called the dealership and spoke with Brian Moulder, who we found out later was the owners. He spent a long time with us working out various scenarios for us, all the time not knowing if we were shopping or purchasing. We felt completely comfortable with him and felt that he was not pushing us into anything. We called numerous times and he took the time to talk to us in his busy schedule. We have never experienced a sales person who worked as much as he did, finding the best fit for us. The whole team at Race Toyota went out of their way during the purchase and after. If you want to feel confident you received the best price and the best care call Race Toyota. Thanks Brian, and staff. Steve and Wendy Morgan

The service department of this dealership not only fails - Kurt.grant

The service department of this dealership not only fails to live up to the concept of service, it actively avoids it. I was gas lit ant tole the techs were looking at it, while my car sat in their lot without being loooked at. It turns out their reputation for arogance is well known around town and amungst automotive professionals from Cornwall to Kingston. Toyota is a good product, this dealership however is to be avoided at all cost.

I bought a car from them. - Farjadd

I bought a car from them. When I came for trade in the manager Steve offering me least trade in value all over GTA. Worst management. Not helpful. Roude behaviour.

Salesperson rude and downright unprofessional. - TRD PRO

Salesperson rude and downright unprofessional. Of you're not local they will not entertain you. If you just want to shop around they'll tell you " we're doing bidding wars with other dealership " very bad experience with SHANE. 0 STARS IN MY OPINION.

I have been taking my vehicle to this dealership every - Arun

I have been taking my vehicle to this dealership every now and then. They are a very nice dealership to work with. Ive always been well taken care of. This time I was a lot disappointed with them. My 2010 toyota camry hybrids key fob stopped working last year. I took it to them, they inspected it (free of charge) and recommended me to get the keys changed. They also provided me a keysmith contact, which I followed up with. The contact confirmed that the keys were okay. I took the car back to the dealership, and asked them to diagnose it. That afternoon their service called me and mentioned that they tried to reprogram the keys by following the steps from toyota and let alone getting the keys to work, the car wont even start. They diagnosed a part called "ECU" that was fried. According to them, this would happen if somebody tried to hack in to the vehicle. The dealership mentioned that the ECU had to be ordered from USA and it would cost about $2,600 CAD and it would take about 2 weeks to get. They also mentioned that it should be covered by the insurance. I contacted the insurance and they assessed the vehicle with no trace of forced entry into the vehicle. Of course, the insurance canceled the claim. The dealership would not confirm if that would 100% solve the problem and nor they would roll the part back if it didn't work. I gave up on the dealership and towed my vehicle to a local mechanic. Last week after 2 months I finally got the vehicle. I was disappointed to hear that the issue with the car had nothing to do with the ECU. The issue was with a wire that could have been cut by a rodent or erosion due to salt. Had I gone ahead with the dealership, God knows how much these guys would have costed me. When the dealership provided me the quote and I asked for alternate options or the confidence in their diagnosis, they showed 99% confidence in their diagnosis, but no guarantees. I have contacted the dealership several times, but I did not hear back from them. Toyota is known for quality. Nobody in Barrhaven deserves this kind of service from toyota.

Excellent dealership! - Oliver

Excellent dealership! I have recently purchased a new car from Russelle Toyota and the entire process was professional, easy and stress free. Previously I have also used the Service Department, Parts Department and Body Shop and always had a great experience. Everyone is friendly and honest. Not sure about the other negative reviews but my experience has always been excellent.

I ordered a 2024 Venza hybrid and waited for almost 10 - rusnacd

I ordered a 2024 Venza hybrid and waited for almost 10 months. When the car arrived, they refused to give me the car. I was told that the order was put in with an assumption that I would return my leased car to the dealer. It was a very frustrating experience. This was the fourth car that I leased from the same dealer. Just make sure you don’t assume that once your orderin, the car will be yours.

Campbell Toyota, now under new ownership and known as - Gardener

Campbell Toyota, now under new ownership and known as Chatham Toyota, gets an A+ from us! We've had Chatham Toyota service our vehicles since living in this great area since 2013. They are a top dealership and their staff in all departments whether sales or service can't do enough for you as a customer. It's always, without fail, a good experience!

I have recently purchased an SUV at the Goderich Toyota. - Mary

I have recently purchased an SUV at the Goderich Toyota. Alex Petrenko the salesman, who I was dealing with, was awesome! Friendly, courteous, knowledgeable. Answered all of my questions about the vehicle I purchased. I would highly recommend Alex Petrenko for your vehicle purchase. The dealership was very accommodating when scheduling my vehicle pickup. On March 3rd, 2025, my vehicle was ready when I arrived. It was clean inside and outside. All the necessary paperwork was ready to go with me. Jean, Tiverton, Ontario

Very good experience no problems that were not quickly - beachbum420

Very good experience no problems that were not quickly resolved and everything on car was up to snuff

Made a deal on a car, sales person never updated me was - N Farley

Made a deal on a car, sales person never updated me was sent an e mail that car was in after 10 months. Was called by salesman the next day to learn that the price had gone up by 1685.00$ because I was getting a 2023 instead of a 2022. Went in to speak to manager with my purchase agreement and told him I would pay the agreed on price he flatly refused. So no car, if I had paid the extra I would have had major buyers remorse. Called OMVIC about my experience and they said although I was treated badly, no law was broken. Thanks for reading my story and beware! A deal is no longer a deal.