56 Ontario Cadillac Dealers

HMP has always been my number one choice when it comes to - Mdeichert

HMP has always been my number one choice when it comes to buying and maintaining vehicles. Max was super helpful and knowledgeable. He answered all of my questions and created a low pressure and pleasant environment. I would highly recommend!

The entire buying experience at Budds Chevrolet was - garyverdin68

The entire buying experience at Budds Chevrolet was unbelievable . Everything was explained in detail . Our salesman Basil Silas was knowledgeable and a great guy to deal with . I was impressed how stress free the entire experience was . The culture at Budds Chevrolet is nothing short of amazing !

Thank you Maegan for a great deal, so friendly and - kromaine3636

Thank you Maegan for a great deal, so friendly and patient. It’s a huge decision so thank you for being so helpful btw love 💕 the vehicle

My husband and I had an amazing experience buying our new - youngmargaret

My husband and I had an amazing experience buying our new car from this dealership. Our salespeople Andrew Hay and Sam Pio were very knowledgeable, experienced and patient. We felt like it really mattered to these people that we find our perfect car and there was zero pressure. We bought our last new car from this dealership and that is why we went back a second time. Sam is an amazing young man and so easy to talk to. I would not hesitate recommending him and this dealership to friends, family or anyone looking for an amazing experience buying their next vehicle.

Bought Truck there in 2017 and have had it serviced - Steve/Joyce

Bought Truck there in 2017 and have had it serviced there every year since then to keep it in good condition. All routine maintenance over the years included new tires, new brakes, new fluids, new filters, new battery, new windshield wipers, throttle body service, differential service, serviced transmission, spark plug wires changed, oil changes, They keep a good track record of all work done. The mechanics that have serviced the truck have always done a great job!

Quick and efficient. - christinebloye

Quick and efficient. Had my car done sooner than they said. And kept my appointment that I made online. Normally I get a call to reschedule. Super friendly staff.

Service Advisor Jackie was excellent! - mgford1957

Service Advisor Jackie was excellent! The use of Uber for shuttling customers works very well.

Andrew was friendly, personable. - Goinginsane_3

Andrew was friendly, personable. The dealership worked to have my vehicle ready on the day that I asked. Andrew was thorough when checking tge paperwork and found an error as to payment frequency.

Very efficient very knowledgeable, was able to make help - Randym11

Very efficient very knowledgeable, was able to make help satisfy my needs and were very flexible

Very Helpful and knowledgeable Staff especially with - tsanderson

Very Helpful and knowledgeable Staff especially with Abdul, the Service Advisor who was the initial contact and throughout the service process. Abdul was in constant communication through out the repair process, and went out of his way to facilitate the whole experience. ....Terry

I have dealt with this dealership now since 2020 when I - Ron

I have dealt with this dealership now since 2020 when I purchased my first Cadillac CT5. I've had my car serviced there since day one and I don't have one single complaint. The sales, people and the service people were extremely courteous and helpful. I just recently purchased a used 2022 Cadillac XT5. Once again people in sales, finance and service have treated me again with courtesy and respect

I have a 2018 Buick Envision. - allen dodge

I have a 2018 Buick Envision. I moved back to Sudbury from Orillia. the service tech Cierra and the Service Manager James have been very professional in helping me with any issues. It does not matter that I did not buy the can at Crosstown. I recommend going to Crosstown for service and sales

I have purchased 3 vehicles for Cullen's. - Ross

I have purchased 3 vehicles for Cullen's. Buying experience was very good. Sadly, Customer service is hit and miss. No friendly good morning, good day or how can I help you if calling in with a simple question. if you have to leave a message asking for a returned call - Good luck. After no return call back from an advisor twice; I have decided this dealership doesn't need my money. Its great to make the sale but its all the true customer service that will make the difference for any business.

Terrible customer service & once they have your money - jessereid422

Terrible customer service & once they have your money they don't give 2 xxxxs about you, your just a #

My son , myself and 2 fur kids drove 7. - Joanne

My son , myself and 2 fur kids drove 7.5 hours from Northern Ontario to finalise and pick up our new Canyon Delani this past Saturday. From start to finish we were well looked after. The emails, texts calls with my concerns were always dealt in a prompt and professional manner . John Balta and John Koo were very personable and I would highly recommend them for your next vehicle. thank you both so very much. Also a very big thank you for the warm welcome at the reception desk.

I purchased a 2026 Buick Enclave last week from Roy Foss - Sheldon

I purchased a 2026 Buick Enclave last week from Roy Foss Thornhill. I’ve been purchasing from and servicing GM vehicles with Roy Foss for about 25 years. I rate this dealership very high but have to say that last week’s experience was exceptional. My saleslady was Jacquelyn Diogo. Jackie made sure that the entire process ran smoothly and stress-free. She was very professional, knowledgeable and a pleasure to deal with. Jackie explained and made sure that I understood all the mechanical and technical features of the Enclave. Additionally she paired my iPhone to the car and fully explained the process. Jackie was extremely patient with me when she showed me how all the computer and high tech features worked – especially as I am not the most high tech person. In fact she helped me sign-in to Google and explained all the features a few days after the delivery date (we weren’t able to do this on the delivery date as I didn’t bring my Google password). Overall, Jackie went “above and beyond” and it was a total pleasure to work with her. I literally cannot think of anything that she could have done better. I would highly recommend that, if you need a General Motors vehicle, you go to Roy Foss Thornhill but be sure to ask for Jacqueline Diogo.

I just purchased my 2nd vehicle from Falls Chevrolet - mdsalino

I just purchased my 2nd vehicle from Falls Chevrolet Cadillac Buick GMC. 2026 Chevrolet ZR2 pickup. Awesome truck. Brian Beninger provided top line service, found my dream truck again for 2nd purchase and made the entire process simple, quick, and easy. I will be back to see Brian and his dealership in the future. Great job.

Arrived 1 week ahead of appointment for an oil change. - Tibbs

Arrived 1 week ahead of appointment for an oil change. Efficiently added in and on the road shortly.

Went there for oil change the very next day I so a rip in - Smifffy63

Went there for oil change the very next day I so a rip in my driver seat wasn’t there the day before they told me that’s just ware and Yair on a 3 year old 70000 solar cadillac

I had a great experience at Frost Cadillac Brampton. - Bal Datta

I had a great experience at Frost Cadillac Brampton. The customer service was fantastic. Mohit Sharma, the salesman that assisted me, was incredible. He answered all of my questions and made the entire process quick and easy. I would definitely recommend purchasing a car at this location, especially through Mohit Sharma.

Julia Devos service advisor is very good of what she do. - bruceberry2221

Julia Devos service advisor is very good of what she do. She's polite on us and quick.Very good person.

why does the service take so long at this dealership? - jmarkou

why does the service take so long at this dealership? i was in to have my tires mounted and balanced and so far it has taken over 2 hours. the service desk staff said that he would have me in and out quickly and to wait in the lobby. he didn't ask for my phone number so i was stuck there. After 30 minutes he came out and told me the tires were worn and that they should be replaced and then mentioned some other stuff that could also be done. the total would have been over $1000 dollars and i would have had to wait longer for them to bring the tires in from somewhere else. I said I didn't have the time today and have to be at another appointment. After that everything seems to slow down. If they already have my car in the shop and have looked at the tires why does it take another few hours to get the job done? I'm guessing cause i didn't want to pay for anything extra

A Masterclass in Inefficiency and Predatory Service - kunal.jaggi

A Masterclass in Inefficiency and Predatory Service Practices ​I would give zero stars if it were an option. My experience at City Buick Chevrolet Cadillac GMC has been an absolute nightmare of poor scheduling, non-existent communication, and what feels like an attempt to exploit customers for exorbitant fees. ​I arrived for a 7:30 AM scheduled appointment for an oil change and to address a cruise control issue that, interestingly, only started malfunctioning immediately after my last service here in January. While I’m not saying they did something wrong during that visit, it is a very strange coincidence that a perfectly functional system began failing the moment it left their shop. ​Despite being there first thing in the morning, my vehicle sat untouched for over eight hours. I had to initiate every single follow-up myself throughout the day. It wasn't until 4:00 PM—nearly a full work day later—that I was finally told they "did an initial diagnostic" but couldn't find the issue. ​While they charged me $105 for the oil change (which was fine), they also charged $199++ for a "diagnostic" that provided zero value. I wasn't even given a full diagnostic report; instead, I received high-level notes that simply repeated the exact symptoms I had already explained to them when I dropped the car off. At this point, I’m not even sure a proper diagnostic was actually performed. ​To make matters worse, the "solution" they offered was a $399 "detailed diagnostic" fee and a demand to keep my car over the entire weekend. They want to charge me double the standard rate to find a problem they were too disorganized to even look at during my actual appointment window. ​There was zero urgency or empathy from the staff regarding the delay they caused. They seem perfectly content to let customers incur mounting rental car costs while they "guess" at a fix they can't even guarantee. If you value your time, your money, or your sanity, stay far away from this service department. They take appointments they have no intention of keeping and then try to bill you for their own lack of productivity. Unprofessional management and a total lack of accountability.

purchased a used car on June 17 and to date I am very - mustangmaxime69

purchased a used car on June 17 and to date I am very satisfied with the car. love my trade in experience as I was looking for a friendly, professional, no hassle and a stress free transaction and I need to stay, they when beyond my expectations. WOW! In previous purchase at other dealers, I always dislike wasting hours to their marketing speal, programs, warranty… etc - they have respected my expectations. I strongly recommend Colleen Buchmann as she is very professional, efficient and «  awesome « ;customer oriented I purchased many auto and other dealers in my life, OMS have truly provided outstanding customer service In addition, really enjoyed working with Scott Smith as I was looking top dollar for my trade in and we have come to an reasonable number. I am not a local resident and it s unfortunate that I will not able to experience their maintenance service . » really got a personal , friendly outstanding experience,

Forget all the reviews you've seen. - Scottyinthesky

Forget all the reviews you've seen. Here is the only one you need to read. If you go, I highly, as a 20yr veteran professional of a safety critical job with very low tolerance for error, recommend dealing with Patrick Barrett. His attitude and demeanor in his sales approach is not only verifiably (and I verify) honest and accurate, he also has the tenure and relaxed approach to accommodate even the most apprehensive clients. If you aren't sure, have little experience, or the utmost savy, Pat will simply lay it into as it is. It's a symptom of his natural ability to avoid any of the salesman games you dread. Pat deploys repeat business as value and it shows. Beleive me... I'm on my 3rd vehicle with Barry Cullen and despite the particulars of some reviews airing their grievances about specific problems, I will leave it to the educated ear to understand that vehicle construction and dealerships are miles apart, and the dealerships themselves are also customers of the underlying manufacturer. No, I'm not sponsored. No, I don't work there. Matter of fact I work in Aerospace. Ask for Pat.

I have never had a bad experience at this dealership, - rsauve002

I have never had a bad experience at this dealership, always friendly and experienced. Recently took the car in for a temp problem. They addressed the situation and had me back on the road in 6 hrs, thinking I would be without the vehicle for maybe 2 days. Super impressed with Steve in service, he went above my expectations, and had everything ready for me when I returned to pick up the car. Great work gentleman. Ric

Special thanks to Bill Welychka in sales and Wayne and - Popsto3

Special thanks to Bill Welychka in sales and Wayne and Mike in finance for their professional services while I was making my vehicle purchase. This is my first time dealing with this dealership and will now be my go to place for any future purchases. I would highly recommend this dealership and staff to all my family and friends.

From the time we walk in everyone was helpful made us - Langridgevern

From the time we walk in everyone was helpful made us relaxed and explaned everything answered all our questions.

Contacted Charlie Nelson regarding a 2 year old Cadillac - jay

Contacted Charlie Nelson regarding a 2 year old Cadillac they had advertised. Negotiated with him in good faith and received a small discount on the purchase price. Agreed to on a final price AND EVEN PUT A $500 DEPOSIT on the vehicle. Next day he phones me a says he had a "miscommunication" with his manager and the price of the vehicle was now $1000 more. Very dishonest!!! Save yourself the aggravation and go to a reputable dealer.

I finally found a two salesman I really trust and will - Renewable Guy

I finally found a two salesman I really trust and will deal again with Swap. He has some learning to do but is honest in his approach and gave Us a Amazing Deal on a used Cadillac. Being mentored by Chris really helped as He has the knowledge and patience to train another helpful salesman. I will be going back to Swap on Our next purchase at True North Chev, I would suggest Swap to anyone looking for true honesty. Cheers Swapnil Patel. Thankyou