6 New Brunswick Chrysler Dealers

Big Miss. - Bob

Big Miss....Bought a new 2025 Ram Rebel from Rallye Motors Chrysler last week. Within the 1st week of purchase been to the dealer multiple times with shifter issue causing the truck not to start. Been pushed back and forth from Sales and Service for this issue. Service ordered part with no ETA when it will be in. Told to just drive the truck with them knowing it does not start all the time. Called Ram Canada and within 1 hour of them not knowing when the part will be in, to them telling me what day it will come in and what time it will be in at. After that call from the Service Manager to tell me when the shifter will be arriving, I got a call from the Sales Manager asking why I gave a terrible review and in doing so is no longer interested in helping me out since I wrote a bad review. Sales Manager informed me when I do bring my truck in to get shifter I would not get a loaner due to the bad review I gave and I would have to wait now. Also was told that no matter what this Sales Manger does that I would not be pleased regardless. Only had the truck for 9 days at this point.

Car was not properly cleaned or serviced. - chantalleblanc03

Car was not properly cleaned or serviced. Car bought in October with promises for all the lights on it to be fixed, which was tire sensors and temperature sensor. Drove it home and their was a scratch window, and disassembled seat belt garbage stuffed through the car from previous owners, orange stains on the doors. it taken for several a month and still had lights on it, refused to have it fixed as promised and they promised the give a 200$ gas card for all the travelling and headache and never received it. Tire monitoring system light still on and they refuse to fix it. Sales person had to be reminded constantly for things promised and forgotten. Financing I put my banking information wrong which turned into 2 months of services charges as the sales person said it was taken care of which in fact it was not. Once they get their money they don’t care about their customers or what they are selling you. 0 recommendations for this business do not buy from this business.

UPDATE! - cweston_84

UPDATE! THE VP GEOFF HUNG UP ON ME WHILE I WAS TRYING TO SPEAK TO HIM ABOUT HIS ISSUE. I would give zero stars if that was an option. I gave Ryan Duffett a returnable (according to him) deposit on a vehicle. There was never anything signed stating this was non-refundable. I asked Ryan for my deposit back multiple times just to be ignored. I finally reached him and he via text he told me that they would be keeping my deposit. I have been trying to contact the VP Geoff DAUGHARTY between the 2 dealerships and have been given the run around. He will not take any of my calls. The last time I checked this is NOT how your handle business. I DO NOT RECOMMEND THIS DEALER!!!!!!!!

Worked with Jarrit and despite a few minor issues along - Dargonkin

Worked with Jarrit and despite a few minor issues along the way we finally got me into the vehicle that I wanted at what i consider a very good price. I have been running it now for almost 3 weeks with only one or two very minor issues all of which were dealt with as soon as I let Jarrit know about them. Highly recommend this dealership and jarrit in particular who went above and beyound for this sometimes cranky customer. Thank You for the excellent service and awesome product!!!

Was recently in for an oil change appointment which was - Stephen Walker

Was recently in for an oil change appointment which was two hours late. They decided to check the cabin air filter told me it was dirty that I could have another new one for $30. I said go ahead amongst other things when I got the bill they decided to charge me labour on top of the $30, first of all I never even asked him to check the filter and they had it out anyways had i said no they would’ve had to put the old one back in. They charge me labour for installation of the cabin air filter ,a week and a half later I went underneath the hood to clean the motor, it’s a new truck , I found the air filter box had been left open so I’ve been sucking in dust for the past week and a half totally irresponsible not a pleasant place to deal with , they cannot be trusted..