23 Manitoba GMC Dealers

My parked Lexus was damaged by a dealership employee - MAKSYM

My parked Lexus was damaged by a dealership employee while it was in a clearly designated MPI customer parking space beside the building shared by MPI and the dealership. The employee struck it while exiting the nearby service garage. The service manager then told me the dealership would take care of the repair. Filing a claim through MPI was not discussed, and I relied on the dealership’s assurance that it would accept responsibility and repair the damage properly. The rear bumper was painted twice. After the first attempt, there was a major colour mismatch and visible workmanship issues, including debris or imperfections under the paint, white paint on surrounding black plastic and inside the wheel-arch area, and poor finishing around edges and seams. I photographed the defects and complained. A second repaint improved the right side, which now matches reasonably well, but the left side still looks noticeably different from the adjacent panel during a normal inspection. This was not noticed only by me. Automotive professionals inspected the vehicle, and another automotive group confirmed in writing that the bumper did not match the vehicle and that blending the adjacent quarter panels might be needed to achieve a closer match. They also provided an estimated range for corrective work. I understand that Lexus tri-stage pearl paint is difficult to match and that plastic and metal may reflect light differently. However, that does not explain why the right side of the same bumper now matches much more closely while the left side does not. The previously repainted front bumper also matches the vehicle without the same visible difference or blending into adjacent panels. I later inspected the vehicle together with dealership ownership, and the colour difference on the left side was visible in person. At the owner’s request, I then drove from Brandon to Winnipeg for another professional assessment—more than 500 kilometres round trip, plus my time and fuel—and obtained the requested estimate. Because the matter had already consumed considerable time and caused unnecessary stress, I offered to resolve it using the lowest amount within the corrective-repair estimate. After I completed the trip and provided the assessment, the owner refused to contribute toward any further correction, saying he had already paid for the repair and considered the result acceptable. That does not resolve the problem. Paying for unsuccessful repair attempts does not restore my vehicle or remove the visible mismatch. The dealership controlled the repair after its employee caused the damage. Its inability to obtain a proper result should not become my financial loss. The owner should not unilaterally decide that the repair is acceptable simply because the dealership does not want to spend more money. It is my vehicle, the mismatch remains visible, and both the right side of the same bumper and the repainted front bumper show that a substantially closer match is possible. Based on this experience, I would not rely on verbal assurances from this business. I followed the dealership’s process, completed the steps requested by ownership, travelled to Winnipeg at my own expense, and provided the assessment, only to be told afterward that no further correction would be funded. I have photographs and written correspondence documenting the defects and the sequence of events. This review reflects the situation today. If the dealership resolves the matter or the circumstances materially change, I will update it.

Met all expectations. - Steve

Met all expectations. Service job completed as agreed. Invoice was explained clearly by Hannah. Friendly happy service all around.

Every aspect of this dealership is great. - Devon Turner

Every aspect of this dealership is great. From the sales department to the service department, everyone I’ve dealt with has been extremely helpful and honest. When purchasing a vehicle they made the process easy and were very transparent with all of the details. When dealing with the service department, they have never tried to upsell anything on me which is a breath of fresh air from other dealerships I have dealt with. I would recommend Beausejour GM to anyone alienating to purchase a vehicle.

We had an excellent experience with Josh G at Selkirk GM. - jlabossi

We had an excellent experience with Josh G at Selkirk GM. From the moment we arrived, he made everything comfortable and easy — no pressure, no rushing, just honest help. Josh was incredibly fast at finding the right vehicle for us and made sure we felt confident throughout the process. We’d absolutely work with him again.

Hi, I just bought a 2021 XT5 from McNaught Cadillac and I - Lalonde(Marie)

Hi, I just bought a 2021 XT5 from McNaught Cadillac and I must say I’ve been very pleased with the service and the one salesman AOUN thank you and he has been very professional and I would recommend my friends to deal with McNaught Cadillac. Thank you.

Kobe Monte at birchwood auto is unprofessional, a liar - Monica Fyfe

Kobe Monte at birchwood auto is unprofessional, a liar and should not work there. Kobe is a financial manager at Birchwood GMC, after I agreed to purchase a 2022 GMC AT4 Canyon from Scott. I was sold undercoating for my truck. Looking at my carfax it was done brand new (when the vehicle was purchased) Feb 13, 2026. I inquired to Kobe why would it need to be redone. He said via text undercoat generally lasts 5 years, but due to winnipeg weather we get customers down 3-4 years. So, under his guidance I said okay. Not thinking much of it. I was also told they would fix my dents from the hail damage PRIOR to when I purchased. I said that was great. I was told it would get in after the weekend (since it was Friday when I officially purchased it). I left my truck there to get the work done. A week rolled around, no word. I called to ask about my truck. The agreed to give the truck to me and they would schedule the dent repair and everything later. No mention of the undercoating. After inspection, it did not look new at all. After a few weeks of no contact from the dealership I reached out to Scott, who responded quickly, that no one has contacted my about the hail damage. He did get me in touch with a lady named Alexandra Gray for this on July 14th. She asked me a claim number. I stated I did not have one. She said thank you for clairfying that, and would contact them to deal with it. August 19th, I reach out to Alexandra again to see if there was any word as it was OVER A MONTH once again, no contact, no follow up. She appologized and said she would follow up with Kobe & team as she has not heard anything about the claim yet, therefore she can't book the appointment. I contact Kobe once more on the same day about this problem, as well as Scott- stating I am unhappy. He does not contact me until the next day that SCOTT has brought my concern to management and will get dealt with ASAP, and is CERTAIN that the undercoating is done, that it is just the dent repair. I ask for proof that it has been done. He said I will see if there is an RO for the undercoat. I have not heard back from Kobe since that interaction on August 20th. I finally get in for the dent repair, and bring my concerns up about the undercoating to the person I hand my truck over. Again, nothing written down about this in my file, even after I have now told multiple people about this concern that it has NOT been done, and I have not been given any proof it has been done. He said he will look into it. The service advisor calls me the next day to say my truck is ready to pick up- again I ask about the undercoating- he just goes "Oh ya... I will get back to you." No one has gotten back to me at all. So I get Scott to call me as upon RESEARCH of this company- the give lifetime to the undercoating/5 years if used. Well this undercoating is less than 4 years old. So why am I paying for this if it there is a guarentee? This warranty is transferable if there has been no claims made, which according to carfax there has not been, nor has it been disclosed. Why? Because Kobe lies and is unprofessional that lacks having an follow up, accountability and lack of knowledge of the product he is even selling. I want my money back for the undercoating.

Everyone was very friendly and professional. - Ramseydumas

Everyone was very friendly and professional. I’m very satisfied with the services they provided.

I have bought 8 or 9 vehicles from this dealership over - Blazer

I have bought 8 or 9 vehicles from this dealership over my lifetime and have always had a great experience and sales rep Jeremy Funk has been very good to work with ensuring I will continue to be a customer at Ledinghams.

Under new ownership and they sure have turned things around - Kipperwc

Went in, was told that they were under new ownership and boy was I surprised. Second time visiting, (First time bought a used vehicle for the wife) and saw a complete turn around. Great customer service! Will definitely come back when needed

Repeat repairs - unhappy1

Thankfully had purchased additional warranty, however did not cover total expenses by a long shot. Had transaxle gaskets replaced X2 , Big $ hit, exhaust is exiting where it should not be, told not a concern, Approx 9 grand into repairs into this car in 4 1/2 years. They would not give me a fair price a year and a half ago on a trade. Slow to get suggested repairs.xxxxx. Only 1 good female person in service

Great to deal with! - Glenys

Great to deal with! Friendly staff with a sense of humour! We always go back!

GREAT EXPERIENCE DEALING WITH JOE ON THE PURCHASE OF OUR - stephen

GREAT EXPERIENCE DEALING WITH JOE ON THE PURCHASE OF OUR NEW YUKON.. GREAT FAMILY RUN BUSINESS..