53 British Columbia Jeep Service Centres

10 years dealing with this beautiful dealership! - J

10 years dealing with this beautiful dealership! And last week's visit it was very pleasant starting with Barbara! And finishing with Jim! Jim did an amazing job with my car with his beautiful customer service and professionalism

Staff were so helpful in attending to your car’s needs. - Knell

Staff were so helpful in attending to your car’s needs. Gives clear advices and suggestions on what needs to be done on your car. The free video of the procedure they have done to my car was awesome!

Amazing services, cheerful, caring staff. - Coryhipkiss1

Amazing services, cheerful, caring staff. Definitely made me feel like their priority. Big thank you to Ryan.

Service was prompt, reception was amazing with all - Mac Akeh

Service was prompt, reception was amazing with all smiling customer service agents. Everything was done in a timely manner.

They repaired my motor. - gfdaniels

They repaired my motor. It now runs like new. My service advisor was great. Overall excellent job.

Great experience eveytime we take our vehicle for - Parmdeep

Great experience eveytime we take our vehicle for regulat maintenance. Staff is knowledgeable and very professional

I had warranty work done by the service department. - Shaun F

I had warranty work done by the service department. They were courteous and did the work quickly. They fixed the problem.

This December, my Jeep Grand Cherokee 2021 faced - vinod

This December, my Jeep Grand Cherokee 2021 faced unexpected issues. The check engine and ABS warning lights came on, the wipers wouldn’t stop, and the turn signals stopped working. To make matters worse, we were in the midst of a winter storm with cold rain and strong winds. Driving in those conditions without functional indicators was nerve-wracking and potentially hazardous for everyone on the road. Thankfully, I managed to get a short-notice appointment at Marine Chrysler Dodge Jeep. Edgar, who assisted me, took detailed notes and had my car brought in promptly. I was prepared for the worst after reading about similar experiences online—long delays and steep repair costs seemed inevitable. To my surprise, Edgar discovered the root issues: a battery down to 38% and a blown steering module. But here’s the best part—he got everything fixed free of charge! Talk about the Christmas spirit in action. A big shoutout to Edgar and the team at Marine Chrysler Dodge Jeep (450 S.E. Marine Drive, Vancouver, BC V5X 4V2). Your professionalism and kindness made a stressful situation so much easier. Merry Christmas to you all, and thank you for your exceptional service! Vinod Nair

They are crooks. - hawaiian69

They are crooks. Every time I take my jeep in for service the prices are different each time. I even called for a quote and got told to bad that’s the price. I have a eco diesel jeep and my first oil change was 250 then it went to 300 next I went in it was 350. Do not use them they will xxxx your wallet and they are liars.

The worst service department I have ever seen in my life. - Daffy Duck

The worst service department I have ever seen in my life. Indifferent staff, incompetent technical personnel, as slow as molasses in January and, the icing on the cake, criminally expensive! If you can, avoid them like the plague that they are.

Firstly, I would like to acknowledge that the sales side - BogieJr

Firstly, I would like to acknowledge that the sales side of the business has always treated us well. We have worked with Sheldon multiple times and have always had a pleasurable experience. As our relationship continued with the dealership, we made the trip from Chilliwack to Abbotsford to have our vehicle serviced. The gentlemen at the counter are professional and approachable. Our latest purchase was a TAG (Trotman Auto Group) custom truck with a dealer installed BDS lift and 35s. The value of this being, dealer installation and supply of the parts was to maintain the warranty of the vehicle due to it being installed by certified technicians. After 8,500km the truck had a clunk in the front end. We brought it out to Abby Chrysler to have it diagnosed and repaired. The technician retorqued the front end (because it was loose) and after two days we received the truck back to take home. When we arrived home there was another major clunk coming from the rear end. We called the dealership and explained the situation and the nature of the dealer installed aftermarket’s. Due to us being limited to a single vehicle, we asked if it had to be looked at by their dealership and the appointment coordinator was adamant that it would be covered by Chryslers warranty and I could go to any dealership. Long story short, the other dealership diagnosed the issue as the rear being so loose the axel was shifting. (Obviously installer error). They proudly stated it was all fixed up and good to go and they handed me a bill for the repair. I was shocked as the truck still sat under 10k km and it should be covered under warranty. They explained that Chrysler will not warranty any aftermarket parts issues. When they reached out to Abbotsford Chrysler, explaining the situation, Abbotsford refused to cover the repair costs. The dealer was our go to and we had really enjoyed our experience but to be stuck with a shop bill after spending $90k on a truck feels outrageous. The dealership did end up offering a service credit at their dealership for the next service, but it turned us off from utilizing the service department in the future.

Brought my 2014 Q7 for repairs. - Victor A

Brought my 2014 Q7 for repairs. First I was told that I needed a new power steering hose. After being in the shop for 4 days, they replaced it and charged me $1200. Then I was told it’s still leaking and I needed to replace my power steering cooler and it would cost a further $1500 plus tax. Was suspicious so brought my car to a local Audi specialist (not a dealership) to get a second opinion. They diagnosed the problem as a loose clamp. Strange how the clamp was loose!?!? Shop repaired it for $100! Went back to Downtown Audi for an explanation. They downplayed it and refused to admit they did anything wrong. You can formulate your own conclusions. STAY AWAY!

Tried to Charge $1500 for a basic service. - kevin

Tried to Charge $1500 for a basic service. Staff very unfriendly, show room dirty and organized.

Had my dodge in for service over the span of a month. - bob

Had my dodge in for service over the span of a month. My vehicle was misdiagnosed and I paid for parts and install on each occasion. The level of incompetence from both the mechanics and the service department were unbelievable. I am out thousands for what should have been a quick easy fix. I get it, xxxx happens but the service department has been unwilling to help pay for what they admit was their own fault. What a waste of time and money. Go anywhere else but here for service. I have literally not one good thing to say about any of the service I got from any of the staff at this dealership.

Excellent treatment - Dodge Fan

Apparently a difficult problem to find on my Dodge Journey. Went out of their way to find and repair the problem. Working excellent now. Very happy with the service.

My service visit was great. - Le

My service visit was great. They helped solve my problems. They recommended some services to keep my vehicle in tip top shape. Will do it on the next visit.

We recently bought a Ford escape from this dealership. - lorryr

We recently bought a Ford escape from this dealership. We love the car but not happy with our last service. We had a second fob that had to be programed to the car.Made the appointment for 1pm. Somehow they messed up the original fob so neither worked.Off to the Ford dealership to have the problem fixed. Great now we sit in the dodge dealership waiting for our vehicle.Not one person approached us with any information on the status of the car. Offered a cup of coffee ora glass of water. That includes the salesman that sold us the vehicle. Poor service Rob Very disappointed

Set up appointment for service due to engine light which - bluesproperties

Set up appointment for service due to engine light which came on. Also mentioned that there was a gas cap light on as well, but that was not our priority, the engine light was. Dodge Cranbrook took our 2013 RAM 1500 in, told us that diagnostic fee of $175 + tax will also apply to any repair the truck might need. After 1.5 hrs we were called and told that a faulty switch was the culprit and that total price, including the switch and taxes came in just under $400.00. When we payed the bill and subsequently turned the truck on, the engine light was fully lit up on the dash as it was prior to our appointment. The gas cap light was off. When we immediately return to the service department to ask why the actual issue we brought in the truck for was not fixed, we were told that each light requires new diagnostic charge and that, if we wish to address this second light, we have to have another appointment (we travel 29km one way to get to this dealer) and pay another diagnostic fee. No applogies were given. We had multiple dash lights on in the past and the dealership on Vancouver Island, we usually deal with, always charged only one diagnostic fee to diagnose all issues associated with all the lights. The total charge for this second repair was $1200.00 and did include another diagnostic fee of $179.00. Although the Service Manager was very polite and patient and so was the curtesy car driver, same can not be said for the front desk clerk who assisted us on intake.

Sold our daughter a 2018 civic. - pvwilson862

Sold our daughter a 2018 civic. The day after she had to bring back as the front brake was hot and ALL had to be replaced after they told her again that nothing was wrong with the brakes. then tried to charge her $90 telling her she was lucky that's all they were charging and she even paid $2000 warranty. AC also broken and a smell inside the car which she mentioned with no result. She took to a Honda dealer for the AC repair, mentioned the smell inside and THEY found a dog toy stuck above the muffler which was melting. Obviously this dealer doesn't check their vehicles prior to selling and imagine if her breaks went on the Malahat. I'm so upset they put my daughter in danger, Shame on you

For more accurate reviews check Google. Nobody's perfect... - Eddy Mac

For more accurate reviews check Google. Nobody's perfect but this company makes every effort to take care of their customers. And, when ever there have been any issues the manager has always made himself available to the customers to discuss their concerns. As a business owner I am also aware that review companies like this quite often charge the owners of the businesses to sign up with them so the business can reach out to the people who have had concerns. They essentially hold the company hostage for fees. Google is free, make sure you check the Google review site before taking these smaller companies at the word of the reviewers.

Least helpful business I have ever dealt with. - cox.jeremy72

Least helpful business I have ever dealt with. First off I has a factory recall on my Dodge 1500 air bag. they did the air bag than charged me $75 to reset the airbag light telling me that the reset wasn't covered by the recall. Pretty sure that was a lie.

I broke down in town on a Saturday, a long ways from home... - Trevor.Radcliffe

I broke down in town on a Saturday, a long ways from home in my very old dodge truck. The service staff went way out of their way to pick me up, bring me to the service department, and help find a replacement for my very uncommon broken transmission fitting. *****

When I worked here a cpl months I called out dishonest - Screwed

When I worked here a cpl months I called out dishonest practices and when told by owner too bad its the way it is, I quit Jobs that had been misdiagnosed for months only to find the very first step of repair was being skipped, when discovered I was told to bill customer anyways. Without too much negativity....Try any other dodge dealership

The sales and service are excellent. - Chonk

The sales and service are excellent. They care about their customers and made sure everything went well. There were a couple little issues, but they were easily resolved.