45 British Columbia Dodge Dealers

We purchased car from this dealer - and we are so happy - Ivo @ Zdenka

We purchased car from this dealer - and we are so happy with car and help we received from Paul Wenman, Norm Murnieks and Jennifer Stark. As usually, things became complicated, but because of this people , their friendly , straightforward honest attitude we left with nice feeling with car we like. Thank you all !

Scotty Mac was awesome to deal with as was the supporting - john e bell

Scotty Mac was awesome to deal with as was the supporting case of people...Highly recommend Rivershore if you are looking for a new or used vehicle...

The service person who took my jeep in was great to deal - christa.olson

The service person who took my jeep in was great to deal with and thorough. It was easy to get a ride home and then I was picked up when it was ready to go. The service was excellent!

Service department got my vehicle in and repaired in a - tyler ferguson

Service department got my vehicle in and repaired in a timely manner. Even had parts in stock, that never happens!

Tano was first class and I recommend him as a salesman. - JoeyG

Tano was first class and I recommend him as a salesman. As nice as they all were I still feel cheated and my concerns after they were paid were ignored. My mistake for trusting them. First class dealership but they are out to make money and not friends. Know your stuff because they will rob you if they can. I now have to spend 700 out of pocket for an exterior detail that was supposed to be done by them. This is on me for trusting them. Would I buy again after shady negotiations and interest rates manipulation? The answer is NO. That being said Tano, Sunday and Gilbert were all first class. Arminder as much as I liked him I felt he could have done much better. It's a business and all smiles and friendly on your your way in but once the deal is done it is basically screw you. That is my experience and I promised them I would expose what happened. Spending 49 grand total for a vehicle that whoever detailed it got a film or haze over 90% of my Jeep. It was not the same Jeep I had seen a week earlier or as pictured. Something happened and I do not know what. The response of a 2-1/2 year old vehicle will all look like that is absurd. So people know your prices, options etc but trusting this dealership is not something I can honestly recommend. Honestly after this negative review I still very much like all the people I met there especially Tano whose hands were tied in the final paint decision. Sunday the finace fellow was awesome and Gilbert the insurance fellow was great as well. Hey Arminder was very nice too but unfortunately I do not agree with his paint decision especially when I pointed out cement like substances from bird poop on my roof after the deal was done. They knew it was there and did nothing. I am needing the whole roof cut polished and waxed to make it satisfactory, not happy one bit, hence the rant here. They could have done better!

Kirk guy did my trade in and going into new car which was - reenak

Kirk guy did my trade in and going into new car which was not easy but all his help he made my day really awesome ýthankful to the team was friendly and helpful that no stress . Once again thank to kirk was glad to have you as my consolidata

The sales team at Go Dodge Surrey was extremely friendly, - mikebolin583

The sales team at Go Dodge Surrey was extremely friendly, knowledgeable and helpful. Just bought my third vehicle from them in 8 years. Would proudly recommend them as your go to team for your next vehicle purchase.

Great service everything ready when arrived . - Allan

Great service everything ready when arrived ..used vehicle was immaculate sales agent spent time showing me the vehicle and even pared my phone ..would definitely purchase from them again

I want to say I just had a an amazing experience with - babych8

I want to say I just had a an amazing experience with Kelowna Chrysler, I was on my way to Kelowna from Calgary and I had a message on my truck that I needed to get to a dealer asap for a DEF service I called Kelowna Chrysler 2:00pm and a Friday afternoon and they were able to get my in and get a Knock Sensor shipped in and had me back on the road the next day. Top notch service. Kudos to Steve and Monty, you guys are so professional and very concerned about getting me back on the road!!

We got oil changed but they charged us $939. - mikemeneses

We got oil changed but they charged us $939.65 and this is our first time that they charged us like that amount and 628.52 labour seriously!! Just to oil change 😭 i will never comeback with this location!

Staff in the service department were amazing. - Rodrickhall

Staff in the service department were amazing. The experience was seamless from the shuttle pick up to the earlier than expected finish time. The communication throughout the process was top notch and I will be sure to tell my friends/family about Comox Valley Dodge and my wonderful experience.

Firstly, I would like to acknowledge that the sales side - BogieJr

Firstly, I would like to acknowledge that the sales side of the business has always treated us well. We have worked with Sheldon multiple times and have always had a pleasurable experience. As our relationship continued with the dealership, we made the trip from Chilliwack to Abbotsford to have our vehicle serviced. The gentlemen at the counter are professional and approachable. Our latest purchase was a TAG (Trotman Auto Group) custom truck with a dealer installed BDS lift and 35s. The value of this being, dealer installation and supply of the parts was to maintain the warranty of the vehicle due to it being installed by certified technicians. After 8,500km the truck had a clunk in the front end. We brought it out to Abby Chrysler to have it diagnosed and repaired. The technician retorqued the front end (because it was loose) and after two days we received the truck back to take home. When we arrived home there was another major clunk coming from the rear end. We called the dealership and explained the situation and the nature of the dealer installed aftermarket’s. Due to us being limited to a single vehicle, we asked if it had to be looked at by their dealership and the appointment coordinator was adamant that it would be covered by Chryslers warranty and I could go to any dealership. Long story short, the other dealership diagnosed the issue as the rear being so loose the axel was shifting. (Obviously installer error). They proudly stated it was all fixed up and good to go and they handed me a bill for the repair. I was shocked as the truck still sat under 10k km and it should be covered under warranty. They explained that Chrysler will not warranty any aftermarket parts issues. When they reached out to Abbotsford Chrysler, explaining the situation, Abbotsford refused to cover the repair costs. The dealer was our go to and we had really enjoyed our experience but to be stuck with a shop bill after spending $90k on a truck feels outrageous. The dealership did end up offering a service credit at their dealership for the next service, but it turned us off from utilizing the service department in the future.

The sales person I dealt with was 5 star! - rcouronne

The sales person I dealt with was 5 star! But... I was told I won Christmas cash, no purchase necessary was even on the form I signed. However then it was added to the price of the vehicle , and I was told some lame explanation. Not impressed at all with the Sales manager I dealt with , due to that I would NOT recommend this delaership

My experience so far has been a wonderful experience. - jim.charity

My experience so far has been a wonderful experience. Everyone from reception to sales manager has been a pleasure. In particular Daniel Guimond was exceptional. Not the pushy car salesman that we have all dealt with. Thank you Daniel. Also a big shout out to Ben and Josh who made the experience even better. Thank you Woodgrove Chrysler.

What a xxxxing joke of a dealership, went in for a repair - Jos.krynen

What a xxxxing joke of a dealership, went in for a repair under warranty, cost me 6 hours of waiting just to find out that they didn’t do anything!!! And now they give me a call telling me that they not going to cover a new bumper under warranty!!!

I have never had such a bad experience with trying to - kattheffernan1978

I have never had such a bad experience with trying to have something corrected as I have with this dealership. Sold a car Sept 2023, plastic was peeling inside and the brakes didn't to be replaced (only noticeable at highway speed). First major rain, sunroof drain plugs were clogged and flooded the bake seat. Good luck getting a hold of the salesman and advised I had no warranty to cover that. Brought that car in Jan 2024, (Still getting calls about if I want to trade this car in yet I haven't owned in in over a year) sold a used Escape. After some repairs that needed to be completed I was finally able to pick up my car 2 weeks later. They told me they would transfer everything from the other car to the new one, never did. Took another 3 weeks for them to finally locate my property in a garbage bag in the corner of the detailing shop. Car had to be detailed 3 times do to a major mold issue and poor detailing as they missed most of the back seat. They wanted me to put a new windshield through my insurance because the sales guy didn't notice the huge crack. They sent a mobile company to my driveway finally after several conversations. Was told they would make the first payment, wrong I did!! Because of all the note on my file with all the issues I had with those two cars, they called and said we are going to make this write... Don't believe them because I'm now blocked from my sales mans number because they still haven't closed out my old loan so I'm being forced to pay for two cars! I have told them to never, ever call me again. Don't care how good the deal is I will hang up on everyone one from that dealership that calls me from this day forward. If you need a loan that you pay twice a month, good luck! Long story short, this dealership is a joke! There "Friends Mean More Then Money Slogan" only applies to the first car you buy, then you are just a sucker! Trust me, I feel for it and my eyes are wide open. There sale men write positive reviews to try and sucker you in. Don't believe me, read the 5 Star review from August about the truck someone purchased, take note of the name and they check out the sales team on the website.... Same person.

Sold me a lemon and said they’d make it right, but no - hm

Sold me a lemon and said they’d make it right, but no follow through.

This dealership is incredibly shady and untrustworthy. - ..

This dealership is incredibly shady and untrustworthy. They sneak in extra charges and make false claims about documents that were never signed. Their deceitful tactics and complete lack of professionalism are appalling. Avoid this place at all costs!

Avoid White Rock Dodge at all costs. - Nathan

Avoid White Rock Dodge at all costs. My experience with them was a nightmare. In September 2024, my 2019 Dodge Ram’s front differential blew after I used my spare tire. When I towed my truck to White Rock Dodge, they flat-out refused to submit the claim under my extended warranty, which covers major components like the differential. Instead, they pinned the blame on me, demanding I pay $6,000+ out of pocket. Jerrod first claimed "it may have been caused because there was no fluid in the differential"—until I showed him proof that there was. Then, their service manager Rod accused me of driving on a completely worn-out spare tire for weeks (a lie confirmed by my mechanic who found 60% tread left on the tire). When I told him the spare was only used for an hour, he would not listen and insinuated I am a liar, yet he wouldn’t call any of the three people who were with me that would have told him the same story because it was true. The accusations kept changing, and Rod eventually claimed the differential blew because I didn’t service it at 45,000 km and 90,000 km, despite NO recommendation ever being made by their service team, not once verbally or in writing. Rod’s response? He insinuated I was lying again and insisted they recommended the service because “his team are professionals.” The only thing they are professionals at is being dishonest and blaming customers for mechanical failures. Rod then told me to consider trading in my truck due to the high repair costs and had me meet with sales, who offered me a ridiculous $15,000 for a truck that has $17,000 owing. This was clearly an attempt to take advantage of me and to take my truck for free. Just a year ago, I was offered $35,000. This proved just how unethical and shady this dealership is. I ended up having my truck towed to a reputable shop, where the mechanic said, and I quote, "they screwed you" and "their service team has blinders on." They also confirmed Chrysler is selling 13-15 differentials per month locally, which shows the differential failure is a common issue with this model. This makes it even more astonishing they would blame the owner. White Rock Dodge service team didn’t even notice that my brakes were 2mm away from metal on metal and did not recommend servicing my brakes. I emailed their General Manager, Kam, telling him about my experience, he did not even reply. I wouldn't trust this dealership with a toy car let alone a real vehicle. They do not care about their customers and will try to squeeze every dollar out of you. I will be taking my story to the local news to warn others. Stay far away from this place.

The worst service department I have ever seen in my life. - Daffy Duck

The worst service department I have ever seen in my life. Indifferent staff, incompetent technical personnel, as slow as molasses in January and, the icing on the cake, criminally expensive! If you can, avoid them like the plague that they are.

This December, my Jeep Grand Cherokee 2021 faced - vinod

This December, my Jeep Grand Cherokee 2021 faced unexpected issues. The check engine and ABS warning lights came on, the wipers wouldn’t stop, and the turn signals stopped working. To make matters worse, we were in the midst of a winter storm with cold rain and strong winds. Driving in those conditions without functional indicators was nerve-wracking and potentially hazardous for everyone on the road. Thankfully, I managed to get a short-notice appointment at Marine Chrysler Dodge Jeep. Edgar, who assisted me, took detailed notes and had my car brought in promptly. I was prepared for the worst after reading about similar experiences online—long delays and steep repair costs seemed inevitable. To my surprise, Edgar discovered the root issues: a battery down to 38% and a blown steering module. But here’s the best part—he got everything fixed free of charge! Talk about the Christmas spirit in action. A big shoutout to Edgar and the team at Marine Chrysler Dodge Jeep (450 S.E. Marine Drive, Vancouver, BC V5X 4V2). Your professionalism and kindness made a stressful situation so much easier. Merry Christmas to you all, and thank you for your exceptional service! Vinod Nair

Service Dept- great service as always from Murray / - Lynne - Sahara

Service Dept- great service as always from Murray / Brenda / Kelsey. Issue with my 2017 Wrangler Sahara (lights & wipers). I recommend these wonderful service team! Thanks, Lynne

Least helpful business I have ever dealt with. - cox.jeremy72

Least helpful business I have ever dealt with. First off I has a factory recall on my Dodge 1500 air bag. they did the air bag than charged me $75 to reset the airbag light telling me that the reset wasn't covered by the recall. Pretty sure that was a lie.

I flew from Prince George to Cranbrook to get the truck - i’m Dom

I flew from Prince George to Cranbrook to get the truck of my dreams . Cranbrook Dodge picked me up at airport. They treated me awesome and explained everything to me . I would highly recommend them to any one . A shout out to Clint the sales manager and Stacey the sales person.

If I could give 20 stars I would! - JaydeneandSharon

Stress free, no pushy salesmen, absolutely INCREDIBLE experience! They worked with me on my must haves and things I could compromize so that I walked out with my dream car! I learned so much about resale value and how the car loan process works and everything to do with buying a new car. My family has bought our last 6 vehicles from carter dodge and we will never go anywhere else. When my fiat (bought 2 years ago from carter) was stolen, carter was our first and only thought. The process was quick and stress free! Don’t go anywhere else, you won’t get nearly as good of an experience anywhere else. Thank you Gerry, Al, Paul and Pam! I can never thank you all enough.

Terrible. - echo432

Terrible. Salesman was great but management very sketchy. Won't give you straight answers on numbers for the deal. Walked away from it due to them trying to hide details.

Best Dealer ever i got in Canada. - pdhandyman

Best Dealer ever i got in Canada. Lilly going with us through the day on the end we drive home with a RAM 1500 Limited, we are Happy thanks for all.

They faulted an inspection list. - Stevenwrathwell

They faulted an inspection list. I was told that the car wouldn't be on the lot if it didn't pass all inspections.(they look at it and check a box, but push it out the door if it cost them money to fix it) After the purchase and hit a couple speed bumps in a parking lot a week later, I found a lot of noise in the steering and trumping sound. When I brought it in for service a locally owned mechanic found almost everything in the front suspension had no bushings and worn out especially the control arm. The head gasket was also damaged (not from the bump)and was why I smelled exhaust in the cab. It wasn't a pipe leak. They say becouse they didn't approve any cost that they are not responsible. So I returned it repaired at my cost. The vehicle is still a lemon, and has some issues, but we won't get into it. They have a shady side about them. Its known throughout the area. From 100 Mile to PG. Stay away if you want to save your money and aggravation.

Dealing with this place has been the worst experience - NeverNelsonChrysler

Dealing with this place has been the worst experience I've ever had with any business. Brought my car in for repair as it had a misfire. After 12 hours ($2,100!!) of diagnostic work, all they had to tell me was that I needed a new engine, but couldn't tell me why. I didn't believe it couldn't be fixed as it ran well besides the misfire, didn't use oil, the oil was clean, power and fuel economy was the same.....So I took it home. It had developed a massive oil leak while they had it that it didn't have before, so, because I hadn't learned my lesson yet, took it back to them. They said it needed an oil cooler, common problem. I told them to go ahead, another $1,000 bucks later, the leak is fixed. Go pick it up, I drive it for 5 seconds and another check engine code pops up. And the transmission won't shift properly. The code says low oil pressure and the transmission is in limp mode to protect the engine by not down shifting. They get back to me a week later, tell me to bring it in. I thought the new oil pressure sensor that came with the cooler was faulty. They did another couple hours of diagnostic work, told me it needed a new engine. But couldn't tell me why. And didn't try to change the sensor. So I drive it home, the oil pressure reading became totally erratic and went to 0 psi. Oil light comes on. I call up the oil temp, it's normal. I drive home, 35 minutes on the highway, with no indicated oil pressure. It runs fine. The temperature doesn't budge. Idling in my driveway, it's purring. When I go back and tell them this in person, I again suggest that maybe the sensor isn't any good. They tell me that they believe the sensor was correct and that I didn't have any pressure. I repeated how I drove for over half an hour at highway speeds, which would be impossible if that were the case. And they did nothing. Offered nothing. Insisted that I drove home with no oil pressure. So I left, and in the next few days changed the sensor myself, and voila, oil pressure was back. Call them back, explain how I replaced the sensor and oil pressure indication had returned. They seemed slightly embarrassed, and even went so far as to act as though they wanted to help me now. They never did help me. After seven months and no progress with Nelson Chrysler, I sold the car, to a friend, for $2,000. I had already bought another vehicle for my wife in the meantime since we couldn't drive the Dodge in the state it was left to us by Nelson Chrysler. The transmission was still in limp mode from a low oil pressure code. My friend fixed everything for $1,000 plus his time. When he opened up the engine to examine the rockers and lifters, the same components the dealership spent 12 hours diagnosing, he immediately saw that cylinder 3 had a bad rocker - it was obvious. This was also the cylinder that had the initial misfire that brought me to Nelson in the first place. He also noticed a loose oil galley bolt that had backed out almost to the point where it was going to fall into the engine. These are both well known issues with these engines. He tightened all the oil galley bolts, and replaced all the rockers and lifters by watching a video on YouTube. The oil pressure issue was solved when he replaced the brand new oil cooler (that Nelson just charged me $1,000 for) with an upgraded aftermarket unit. He's put 15,000 kms on it since then, with no check engine lights and no issues. Him and his wife love it. Not bad for a "blown" motor that Nelson quoted me $9,000 to replace. But generously offered to take it on trade.... Do not trust these people. Don't let them touch your vehicle.