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Freedom Ford
Edmonton, AB
1,853 Reviews
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1,853 Reviews of Freedom Ford
February 21, 2025
GO to freedom Ford reviews started review 13mth ago but on here I'll go to today,payed 63000 plus gst and 4000 for EXTENDED WARRENTY,,not only has freedom refused to fix,so has many other Ford's,I guess th on here I'll go to today,payed 63000 plus gst and 4000 for EXTENDED WARRENTY,,not only has freedom refused to fix,so has many other Ford's,I guess they figured first canadains problem soon,and even though I was honest with WARRENTY company fearing they wouldn't cover,and in August fear was reality they said has to do all repairs,Tried for 6 weeks to get into Sherwood Ford,phone WARRENTY back told me to stand up for myself,I have sent over 50 emails to Ford first 4 months,100 with WARRENTY,500 atleast to freedom Ford,even went to AMVIC, no way they can sell 70 thousand lemon steal my WARRENTY money,mean while it can no longer even go to corner store,in the whole year scared to drive never went on highway never took over 50kms and thank God as they STEARING SNAPPED out then snapped in broken but could steer then lost brakes then traction control and heater went off then came back it sounded like a boom,I've contacted all asking AMVIC how they can rob me 67000 on truck 4000 on WARRENTY knowing from day one when the heat OR core blew they were never going to cover,and now I pay 30 a day for cabs and the truck is toast,I was told get a LAYWER if I had 20 grand I'd just fix truck,all electrical gone battery was gone in July Koch charged it for me even under WARRENTY no replacement,running boards not working they don't put motor in they put on grease,gear shift moves on its own,alligment can't charge you it will just go out again under WARRENTY wouldn't even look at bent tires,they were willing to start ripping transmission apart 6 weeks later but only if I could get there they knew I wouldn't go on highway asked if they would contact freedom to get them doing all transmission alligment electrical all that's needed ,they said they can get threw own parts I have many to fix.i only drove truck 1800 kms since July,they also kept 16 days so they didn't have there guarantee, SO I ASKED,BEG IF YOU WANT A FORD STILL DONT GO TO FREEDOM FORD,they also did 945 dollar math error on contract and kept that too. More
by Peanut
Employees Worked With
Armit the principal , Dave Gniazdowsky
December 29, 2024
Stay far away from this dealership. Tons of horrifying reviews. Awful place to go. Run the opposite direction as fast as you can. They are unprofessional and misrepresnt mechanical insp Tons of horrifying reviews. Awful place to go. Run the opposite direction as fast as you can. They are unprofessional and misrepresnt mechanical inspections. Trust me, stay away More
by Sam B
Employees Worked With
Tony Lawrence, Daymien Morin, Dave Gniazdowsky
December 02, 2024
Apparently Freedom Ford has never heard of AMVIC or "The advertised price is what you pay". I helped a friend buy a new vehicle recently. When she got to the point of finalizing the deal, the price had my advertised price is what you pay". I helped a friend buy a new vehicle recently. When she got to the point of finalizing the deal, the price had mysteriously jumped up by over $700. The sales manager at first blamed us and said our calculations were wrong. After I pressed him, he showed me his work sheet where he had added extra fees to the advertised price---$199 dealer fee, tire tax, A/C tax, etc. He insisted that because the advertised price had "+FEES" printed below the price, they were allowed to add extra fees. I pointed out that AMVIC specifically does not allow dealers to do this. A phone call to AMVIC this morning proved that I was 100% correct and what the dealer did was illegal. More
by hornecamx
Employees Worked With
Sales Manager
October 12, 2024
This place is a family of crooked people . They stole a 10,000 down payment and put me in a stx .. after a year of dealing with moe on and f350 Plati . 🖕🤡 They stole a 10,000 down payment and put me in a stx .. after a year of dealing with moe on and f350 Plati . 🖕🤡 More
by Rynlawsons
Employees Worked With
David . GSM..
April 19, 2024
We came in knew the exact truck we wanted, test drove it, negotiated a deal, signed and paid deposit. Literally two days later we get a call from our sales person telling us that our deal is cancelled. I ask negotiated a deal, signed and paid deposit. Literally two days later we get a call from our sales person telling us that our deal is cancelled. I ask to speak to the GM, no call. I call back and speak with Lawrence, who not only talks over me but lies to my face and tells me my husband cancelled the deal. So then my husband decides to go in to understand what happened and Lawrence gets right in his face, threatens him and then threatens to call the police. Shortly after the General sales manager pulls my husband aside apologizes for the mess that Lawrence made and tries to sell us a different truck. This dealership is full of insane sales people with the most disgusting pressure tactics. save yourself time and go anywhere but here. I took the time to read the reviews after this incident happened to me. I warn anyone else to do the same as this seems to be an ongoing occurrence. More
by Dissapointed
Employees Worked With
Lawrence
January 25, 2024
went in to look at trading in my truck for a newer one(i ended up selling it for 15k) they were trying to force me to buy a xxx truck from them for 10k over market value and refused to give me my keys back ended up selling it for 15k) they were trying to force me to buy a xxx truck from them for 10k over market value and refused to give me my keys back when i tried to leave, by far the scummiest dealership i have ever seen FYI they swore up and down that my truck was undrivable and it was only worth 2000$, it was a 2010 ranger with 55xxxkms More
by milk
Employees Worked With
not in list
July 23, 2023
Hey, everybody. I want to tell you about my experience of buying a car. I have been to more than one showroom in Edmonton and in every salon there was something tha I want to tell you about my experience of buying a car. I have been to more than one showroom in Edmonton and in every salon there was something that prevented me from buying a car. At one point I came to Freedom Ford and everything was great from the very beginning. Nice salon staff and friendly atmosphere. My family and I are new to Canada and we don't have a good credit history or language and we have only been working for two months, but that didn't stop us from buying a car on credit. We met a wonderful person named David who helped us with choosing a car, gave us a test drive, explained all the features and functions of the car and to our surprise the car was available. Initially I expected to wait about 3 months for the car, but no, the car was in stock and it was cool. David helped us to prepare all the necessary documents and helped us with translation into English. I would also like to thank Houssen, the finance specialist, who helped us to understand the new financial system and to achieve a comfortable payment for us. Many thanks to David and Houssen and the rest of the staff for making our lives a little more interesting. More
by psvnetca
Employees Worked With
David, Houssen
July 17, 2023
This dealership is full of thieves. Promises are not kept,even when they are documented . They will charge you for everything they can after you agree to a price. They will not make su Promises are not kept,even when they are documented . They will charge you for everything they can after you agree to a price. They will not make sure the vehicle is as promised. I bought a truck the needed work on the 4x4 system, water leaks in the sunroof, engine noise that showed up after a longer drive. This truck was supposed to have an out of province inspection which I believe was falsified to hide these problems. Two months of discussions and they basically told me to take a hike. It was too long after the sale. So be aware they drag these concerns out so they can use this tactic. Best thing I can say is don't waste your money here, they will not take care of you after the sale. They will want you to pay for diagnosis after spending thousands on as vehicle.which is not right. Shop somewhere else it's gotta be better than this corrupt bunch of managers. More
by xxx F150
Employees Worked With
Lawrence, sales manager, Mike sales person, Mike Pederson
