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Zender Ford

Spruce Grove, AB

4.8
759 Reviews
Zender Ford is a locally owned and family operated Ford dealership in the heart of Spruce Grove, AB. Established in 1984 by Ken Zender, it is now being managed by the next generation of Zenders - Shayne Zender, Chad Zender and Codie Richard. We pride ourselves on the best customer service in the auto industry with local values, everyday low prices and a commission free sales staff. We're here to help you find the perfect vehicle that fits your needs. That's the Zender Advantage. "I want all the Ford vehicles in the province to have a Zender sticker on them. I want to make sure that every Ford in this area is serviced by us as well. Most importantly, we want to make sure that every driver is completely satisfied and happy with us." - Chad Zender, President of Zender Ford. Whether you're in the market for a New or Pre-owned vehicle, in need of vehicle repairs or even just a quick oil change - Zender Ford will treat you like family.
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99 Golden Spike Rd

Spruce Grove, AB

T7X 2Y3

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Showing 759 reviews

January 02, 2015

Ford purchase Awesome dealership. Diane was great to work with. She took the time to keep in touch and follow up after we purchased to make sure we were satisfied. More

by Jkjorlien
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jan 05, 2015 -

Zender Ford responded

Thank you for the recommendation! We're happy to hear that you're satisfied with your purchase and the service you got! Stop by anytime!

December 23, 2014

Great people Stopped in and Diane showed us a truck which we test drove and ended up purchasing. Diane was a pleasure to deal with. She was very helpful and has a More

by Nick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Melanie Blank-Shatford, Orlena Mollins
Dec 24, 2014 -

Zender Ford responded

Thank you for taking the time to let us know about your experience with Zender Ford! We're glad to hear that you're happy with your purchase and that you were helped out with everything you needed! Stop by anytime!

December 22, 2014

Stress free experience I found everyone I met from the time I entered the door to be very friendly. Diane, who I came in to talk to wasn't in that day so Tyler was very help More

by Glenda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Melanie Blank-Shatford
Dec 22, 2014 -

Zender Ford responded

Thank you for the recommendation! We're really glad to hear that you were about to get the vehicle that you were looking for! Diane definitely goes above and beyond for her customers and we're happy to hear that you're a happy customer!

December 18, 2014

Purchased 2015 Explorer My husband and I originally dealt with James Mancini, when we decided to order a vehicle from the factory; by the time the vehicle arrived, James was More

by nannamaria
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Banks, Orlena Mollins, Roland LaFreniere
Dec 19, 2014 -

Zender Ford responded

Thank you so much for your recommendation and letting us know how your experience with Zender Ford was for you! I’m really glad to hear that we were able to assist you in any way possible to assure that you had the best service! We always want to have happy customers and we always appreciate your business! Stop by anytime, we'd love to see you!

December 12, 2014

Best sales person ever Don't know where to start. Diane is simply a pleasure to deal with. Helpful, courteous, Kind, friendly, no pressure. She really works for her clients More

by cmyrholm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Phil Berube
Dec 15, 2014 -

Zender Ford responded

Thank you so much for the recommendation! We're really glad to hear that your experience with Diane and the rest of Zender Ford was great! Diane always loves to get to know her clients and really cares about them! We always like to make it as easy as possible for the customer! So it is nice to hear that we were able to do that for you! Stop by anytime for a coffee!

December 12, 2014

Purchased F-150 XTR Made a quick stop in Zender at almost closing time and was met by Diane who made us feel there was not time pressure. Diane was very professional and More

by matsonb
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Shayne Zender, Orlena Mollins
Dec 12, 2014 -

Zender Ford responded

Thank you for letting us know about your experience with us! We're really glad to hear about your time with us and how it was an easy experience for you! Come on down anytime for a visit!

November 29, 2014

Fantastic, professional and thorough service! Best experience overall purchasing a vehicle. Would use them again and again and would highly recommend them! What a great Team! Thank you for everyt More

by Ticha5
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melanie Blank-Shatford, Orlena Mollins, Roland LaFreniere
Dec 01, 2014 -

Zender Ford responded

Thank you so much for the recommendation! It is really nice to hear about your experience with us and that you're happy with your purchase!! Stop by anytime!

November 27, 2014

lyelemik Excellent professional service. I called Diane and within minutes she put me onto the exact truck I was looking for,The right colour the right engine, More

by lawrenceyelenik
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Orlena Mollins
Nov 28, 2014 -

Zender Ford responded

Thank you so much for letting us know about your experience with Diane and the rest of Zender Ford! We always try and make the customer's experience with us as easy and stress free as possible! Happy to hear that you got exactly what you were looking for! Stop by anytime!

November 20, 2014

Purchased 2014 Ford Fusion with Trade In I went to Zender Ford to trade in my Volkswagen. Eldon Cook was AMAZING! This was the best purchasing experience I've had to date. I sent in an o More

by Tpaquette
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Eldon Cook, Orlena Mollins
Nov 20, 2014 -

Zender Ford responded

Thank you for taking the time to share your feedback with us! We're always trying hard to ensure that our customers are happy and that we take that extra step to make sure that your experience is as easy as possible! Happy to hear about your time here at Zender Ford and how Eldon was able to meet your every need! Stop by anytime for a visit!

November 02, 2014

Excellent service We went in to look at vehicles as our lease from another dealership was almost up. Diane found the perfect truck for us, excellent service from all w More

by ryfa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Melanie Blank-Shatford
Nov 03, 2014 -

Zender Ford responded

Thank you for the recommendation! We're really that you were satisfied with your service! We always like happy customers and are looking forward to doing business with you in the future!