Zender Ford

great service . As soon as I walked in it was you can feel the hospitality .Diana was the first person I met and everything was positive from then on . She answered As soon as I walked in it was you can feel the hospitality .Diana was the first person I met and everything was positive from then on . She answered every question with honesty very professional . She keeps in touch still to make sure everything is running great . I will differently be using her for my need perches and recommend others to her . More

Very Satisfied Customer Buying a used car can be challenging, exciting, but challenging. Christian was very helpful in finding me a car that could meet my financial needs. An Buying a used car can be challenging, exciting, but challenging. Christian was very helpful in finding me a car that could meet my financial needs. And he followed through and treated me fairly even though I wasn't buying the black mustang, but the blue focus. More

First Class Experience I recently purchased my first Ford truck after hearing the rave reviews from friends and family. The natural choice for me was to begin my search at Z I recently purchased my first Ford truck after hearing the rave reviews from friends and family. The natural choice for me was to begin my search at Zender Ford because I have always heard that the service was "First Class" and I am also from the Spruce Grove area and like to support local business when I can. Ashton was very helpful and went out of his way to help us with our purchase. Shayne was also a pleasure to deal with and made our decision to switch to ford an easy one. I will definitely continue to recommend Zender Ford to others. More

A Great Experience I just recently purchased a truck at Zender Ford. Dealing with Diane was an absolute pleasure. She is very knowledgable and is customer focused. You c I just recently purchased a truck at Zender Ford. Dealing with Diane was an absolute pleasure. She is very knowledgable and is customer focused. You can tell she cares just by the way she interacts and responds with her customers. Diane was with us every step of the way. All the staff starting at reception to the finance department was very friendly and I would recommend others to go to Zender Ford for a good experience when buying a vehicle. More

Switched to Ford Have always bought Chevy Trucks. Decided to shop around and see what else was out there. Have looked at the Ford trucks at the auto shows the past c Have always bought Chevy Trucks. Decided to shop around and see what else was out there. Have looked at the Ford trucks at the auto shows the past couple years and decided to take a closer look. Found a truck at Zender then hooked up with Diane for the "negotiations". Had a lot of fun with that and even managed to get the shirt off Brandons back! Easy to deal with and no pressure, two important qualities in a dealership. Vance knew what it took to get the financing and within minutes the signing of papers began. Will use them again when in the market for another vehicle. More

First new car purchase I never liked Ford but my dad insisted I go into Zender and see Diane and at least check them out. So I did. I was upfront with her as she was a long I never liked Ford but my dad insisted I go into Zender and see Diane and at least check them out. So I did. I was upfront with her as she was a long time friend of my father's and told her I love my Hondas and that was the only car for me. She had me test drive a Focus and albeit it wasn't a bad little car. Much better than the other Fords I have driven and seen in the past but it just wasn't a Honda. So she mentioned to me that if I really wanted a Honda she could get me one. I was blown away. Never in a million years did I think such a think was possible! She was going to find me my dream car, even if it wasn't a Ford. I had considered just going to a Honda dealership and purchasing one there but Diane was so friendly and made me feel no pressure at all so I decided to take her up on her offer because I knew that she wouldn't jerk me around like I have always feared when walking into a dealership. Not even a few hours after I had left Zender Ford I received a call from Diane saying that she had already found a used Honda and that they could have it in the next day for me to look at. Talk about service!! She walked me through the whole process (even when I felt a bit freaked out about this being such a big decision to me) and left me in the capable hands of the finance department when it came time for me to sign about 100 pieces of paper! I love this car to the moon and back! It is everything I could have ever wanted and a whole lot more! And what an amazing deal! They really do love their customers and as a very satisfied customer, I love them, too! The rating system only goes up to 5 starts, if I could I would give them Diane and the rest of the crew a 10! More

Great first experience I just purchased my first ever brand new car from Zender. My salesman was Christian Davey. My first thought was a nice guy who wanted the best car for I just purchased my first ever brand new car from Zender. My salesman was Christian Davey. My first thought was a nice guy who wanted the best car for me ... Not the best for him ..Who knew that existed? He took me through the entire car and it's workings, left out petty nonsense stuff like the dials and colors of cloth... He knew everything there was to know ... I trusted him, and he had the most patience with all my questions and hesitations a. He was truthful and open and gave me his opinion when I asked. I would recommend anyone to go see Christian for their purchase ... I already have. More

New Mustang GT Took delivery of 2015 Mustang GT on May 5th. This was a car I sourced at another dealer out of province. Both Christian and Melanie were outstanding t Took delivery of 2015 Mustang GT on May 5th. This was a car I sourced at another dealer out of province. Both Christian and Melanie were outstanding to deal with in getting this car brought into Zender. Very outstanding people to deal with and Christian is a people person. I would recommend him to anyone looking for a sales professional. However, he had zero experience with the Mustang. Upon picking up the car I was not walked through the features of my car, how to use any of the tech, and no owners manual was in the car. Orlena in finance was less than helpful and I found that she talked down to me. Although I paid cash for the car, paperwork handled by her was like watching paint dry. Lacks people skills. I haven't been orientated to the dealership on service - where, how to book, etc. In addition to this review I sent two emails direct to Melanie with feedback on my sales experience and direct questions with zero response. Although I do recommend Zender and Christian do to the strong positive experiences I did have with them, I will not be purchasing in the future from them. More