Zender Ford

A few bumps along the way BUT WOW what a Great Team Process of purchasing a used vehicle. Detailing issues , vehicle presentation. The management team in sales recognized that these vehicles we purch Process of purchasing a used vehicle. Detailing issues , vehicle presentation. The management team in sales recognized that these vehicles we purchased , fell well below there own standards. Very satisfied with our purchasing experience , they where honest and motivated to correct there over- sights. The team at ZENDER FORD pulled together, and delivered what was promised! More

Very friendly & knowledgable people. My husband was driving by & Saw a Venza Toyota on the lot. We have a Toyota Van & I wanted another Toyota But not at big as the Van. So we Met wi My husband was driving by & Saw a Venza Toyota on the lot. We have a Toyota Van & I wanted another Toyota But not at big as the Van. So we Met with Eldon Cook, to show us the Vehicle & test drive it. Well it was great, Eldon is such a gentleman. So Friendly,helpful, sincere op & smiling not sneering. Honest & forthright. We also Met Brandon a sales mgr. Another really nice guy. We were totally in awe with the treatment that we got from all the staff that we dealt with. They all wanted to help us. I.e. I didn't know how to operate some of the electronics & Ryan another salesman was very willing to help us. No problem "Come back & we will help you!". So I did & I will if need be. Thank you! Zender Ford. More

Fantasic sales experience with Diana Carlyon First off I want to say that Diana made my purchasing of a vehicle a easy and seamless experience. She asked what I was in the market for, price I w First off I want to say that Diana made my purchasing of a vehicle a easy and seamless experience. She asked what I was in the market for, price I was comfortable with and never pushed me to areas I wasn't comfortable with. I would recommend using Diane for all your purchasing needs at Zender Ford, and I will be back to deal with her next time. More

Pressure free Saleman were very knowledgeable and didn't keep bothering me. Answered all my questions and concerns and let me take my time to decide if that was the Saleman were very knowledgeable and didn't keep bothering me. Answered all my questions and concerns and let me take my time to decide if that was the vehicle for me. More

Good Brand, Poor dealer I must say at the time of purchase, very helpful.. Then we got into finance, Vance was very adamant that I had to have the insurance on the new vehicl I must say at the time of purchase, very helpful.. Then we got into finance, Vance was very adamant that I had to have the insurance on the new vehicle I bought. I had very little sleep so I was compelled to believe him. Upon a call to Ford credit, it seems this is an add-on, an extra. more than 10 % of the value of the car extra. I canceled this as soon as I realized I had been bamboozled . Sales was fine, I knew what I wanted to made his job very easy. I had had poor experience with them in the past. ie needing a new engine, instead of actually fixing the cracked exhaust manifold. I can see how the 10,000.00 fix the recommended was better than the 800.00 fix it needed. I was told by the mechanic there that when the rpm dropped the oil pressure went down, and this was detrimental to the engine. My wording, doubt he'd know what the word means. I have even had great response from the "new" repair shop, I waited for 45 mins to talk to someone about paint corrosion that I still never got a response from. I figured if you don't want my business in 45 mins why bother. I will recommend all fellow Steel Workers and Everyone I know to avoid this dealer like the Plague. I will look for service in the city, Should have followed my gut, but thought shopping local meant something, I guess it does, better to get screwed at home than in the big city. More

Used Vehicle purchase made easy!! We recently bought a used vehicle from Zender Ford. We had been looking at other dealerships in the area. We stopped over at Ford and spoke with As We recently bought a used vehicle from Zender Ford. We had been looking at other dealerships in the area. We stopped over at Ford and spoke with Ashton he showed us a truck. He was very easy to deal with and took the time to listen to what we wanted not like other salespeople at other dealerships where the try to sell you something else. He simply made the vehicle purchasing process very easy and enjoyable. More

Loved every part of my experience! Blown away!! 😃 I wasn't expecting to purchase my 2014 Ford Edge Limited a few days ago. I took her for a test drive with Abhi and quickly fell in love! I found the I wasn't expecting to purchase my 2014 Ford Edge Limited a few days ago. I took her for a test drive with Abhi and quickly fell in love! I found the price was cheaper than everywhere else I had looked and everyone I dealt with were more than helpful and accommodating! I'm so impressed with the customer service and family feel that I experienced; had lots of laughs, my little boy got spoiled with hot chocolate and little gifts! Vance made the financing way less painful than expected and explained everything step by step for me. Nothing was blindsiding which was very refreshing !! I'm over the moon about my *New Wheels !!!! And I want to send out a Huuge Thank You to everyone at Zender ! ???? More

Great customer service for sales Salesperson was excellent. Only negative was that it took almost 2 weeks to pay out my old loan and I had to pay a few dollars in the interest that ac Salesperson was excellent. Only negative was that it took almost 2 weeks to pay out my old loan and I had to pay a few dollars in the interest that accrued since payout amount was only good for 10 days. Other than that, excellent experience. More

Very Good We had a hard negotiation but in the end we compromised and so did Melanie She was also pleasant to work with. Ashton good guy and knows the product We had a hard negotiation but in the end we compromised and so did Melanie She was also pleasant to work with. Ashton good guy and knows the product very very well. He also told us that we need assistance with some of the toys in this vehicle not to hesitate to call him. Due to our age we might just have to do that. That was good to hear from Ashton. Ryan Banks went out of his way to greet us each time we came in and there were several times. Overall the experience was very good. Its not our first purchase at Zender but due to our age it could well the last for us and as I said we are pleased with the way we were treated very very respectful bunch of people. We had a very bad experience with our 1985 MT 5 and Ford did nothing to assist over and above the warranty work. It was terrible experience. Its a wonder we back there but we did... Wilbert & Imelda Krueger 780 963 2650 More

Good expereince in car purchase. Christian spotted us the moment we walked into your dealership. He showed us what we wanted to see. We took it for a test drive and fell in love with Christian spotted us the moment we walked into your dealership. He showed us what we wanted to see. We took it for a test drive and fell in love with it. He was very knowledgeable and explained everything to us. More