Zender Ford

Fantastic customer service I was in the market for a small SUV and visited a variety of different dealerships. Test driving the Ford Escape was last on my list and I visited Ze I was in the market for a small SUV and visited a variety of different dealerships. Test driving the Ford Escape was last on my list and I visited Zender. Ryan and Ashton made the experience very simple and easy. They were patient, very helpful and listened to all of my questions and concerns without pressuring me into buying anything. Because of their great customer service and the great price they were able to give me I bought a 2015 Escape. I would highly recommend to anyone looking for a new or used vehicle to visit Zender Ford! More

Easy; got exactly what I wanted Christian Davey was very helpful, easy to deal with, and personable. Go see this guy if you want excellent one on one service, enthusiasm, and knowle Christian Davey was very helpful, easy to deal with, and personable. Go see this guy if you want excellent one on one service, enthusiasm, and knowledgeable walk throughs of potential vehicles. He made the purchase super easy for us, and he was very accessible for questions and help throughout the whole process. I'll be looking for him the next time I buy. Peter MacDonell in finance was just as helpful and accomodating. This dealership really has their ducks in row. The whole experience at Zender was high-end and inviting, and everyone just seemed genuinely friendly. More

Great customer Service I would like to thank Diane Carlyon, She was great to deal with and was very very helpful. She answered my questions before I even asked them, She was I would like to thank Diane Carlyon, She was great to deal with and was very very helpful. She answered my questions before I even asked them, She was very ontop of everything and kept me up to date on everything about the vehicle I was interested in. Everything was kept stress free and I can't but thank her enough for understanding my crazy busy time schedule and always finding a way to work around it. More

Very enjoyable :-) I had a 2014 Honda Civic that I loved. But didn't feel safe traveling on the highways, And major fear of night time driving was very overwhelming for I had a 2014 Honda Civic that I loved. But didn't feel safe traveling on the highways, And major fear of night time driving was very overwhelming for me. With 2 children I needed something that I felt safe driving. I had in mind that the Edge would suit my comfort zone and our family, So I went to Zender to inquire about trading my car for a SUV. Christian made our decision very easy. He's priority was making sure that I felt safe. And to be honest it is a pleasure to drive. I feel safe driving in the dark and the highways and I no longer feel overwhelmed while driving. Christian made our choice and process so enjoyable and easy. Would refer him again and again. More

Great customer service, great value! This was the best, most stress free car buying experience I've had in a long time. Every staff member that I dealt with was exceptionally helpful and This was the best, most stress free car buying experience I've had in a long time. Every staff member that I dealt with was exceptionally helpful and knowledgeable, and I got a great deal on my car. At no time did I feel under pressure regarding the purchase price of the vehicle, or when discussing optional purchases such as extended warranties. Abhi Bose (sales) was especially helpful and did a great job. We were even offered lunch while waiting for insurance to come through. I live 3 hours drive away from Zender Ford, and I will definitely be back when I need another car. Thanks! More

Stressfree, quick and easy!! My husband and I purchased a vehicle from Ashton late November . We had been looking for awhile but really can't stand dealing with sales people that My husband and I purchased a vehicle from Ashton late November . We had been looking for awhile but really can't stand dealing with sales people that basically chase you around the lot and feed you every line in the book. I had been dealing with online sales but never received a response from Zender so I called and was put through to Ashton who gladly took my call, I informed him of the vehicle I was looking at and what I was wanting to pay, I told him I did t want to go to zender until I knew what the price was as it is quite the distance to drive. He took my number and got back to me with the lowest price, which I was happy with. We went down a couple hours later for a test drive. There was a slight tick in the front end so Ashton said he would get it in the shop for a inspection. This was done the next day , the vehicle was detailed and topped up with fuel and the deal was done. This was by far the best experience we have ever had buying a vehicle...Thank you Ashton (sorry this took so long) More

Friendly, accommodating, great customer service. Ashton went above and beyond to make my experience at Zender Ford stress free, and easy. He was very helpful and informative, giving me multiple optio Ashton went above and beyond to make my experience at Zender Ford stress free, and easy. He was very helpful and informative, giving me multiple options to find exactly what I was looking for. Overall I'm beyond happy with my experience and purchase. More

Friendly people and great service. I would like to say THANK YOU to Eldon and Orlena for their help and patience. Buying new vehicle was easy, smooth and stress free experience. Eldon a I would like to say THANK YOU to Eldon and Orlena for their help and patience. Buying new vehicle was easy, smooth and stress free experience. Eldon and Orlena were in touch with us every day and kept us inform. From finding right vehicle to finance deal everything went smooth. Zender Ford here in Spruce Grove is very nice place to shop for vehicle. More

Easy to work with Christian was accommodating and easy to work with. There was some confusion about one of the programs at the dealership - Christian told us one thing Christian was accommodating and easy to work with. There was some confusion about one of the programs at the dealership - Christian told us one thing and Finance told us another. Christian cleared up the situation (he was right and Finance was wrong). He offered us fair compensation after the fact for our troubles. I'd deal with him again. More

New car I have just purchased a 2016 ford escape. My salesman Christian went above and beyond to help me get this sun. I am very satisfied and would recommen I have just purchased a 2016 ford escape. My salesman Christian went above and beyond to help me get this sun. I am very satisfied and would recommend him to anyone trying to buy a new vehicle. More