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Zender Ford

Spruce Grove, AB

4.8
759 Reviews
Zender Ford is a locally owned and family operated Ford dealership in the heart of Spruce Grove, AB. Established in 1984 by Ken Zender, it is now being managed by the next generation of Zenders - Shayne Zender, Chad Zender and Codie Richard. We pride ourselves on the best customer service in the auto industry with local values, everyday low prices and a commission free sales staff. We're here to help you find the perfect vehicle that fits your needs. That's the Zender Advantage. "I want all the Ford vehicles in the province to have a Zender sticker on them. I want to make sure that every Ford in this area is serviced by us as well. Most importantly, we want to make sure that every driver is completely satisfied and happy with us." - Chad Zender, President of Zender Ford. Whether you're in the market for a New or Pre-owned vehicle, in need of vehicle repairs or even just a quick oil change - Zender Ford will treat you like family.
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99 Golden Spike Rd

Spruce Grove, AB

T7X 2Y3

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Showing 759 reviews

February 23, 2016

New vehicle My fiance & I went in to just browse on vehicles then this salesman approached us in the most calm manner...Just his initial personality caught our at More

by DDavis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian Davey
Mar 02, 2016 -

Zender Ford responded

Thank you for taking the time to write a review for us! We're pleased to hear that you got the best of service from Christian and you got a fantastic new vehicle that you feel comfortable & safe in! We look forward to seeing you again in the future! Stop by anytime!

February 20, 2016

Converted! Ashton was great to work with. He addressed my concerns with management and made the deal happen. Long time Dodge guy now has a Ford in the garage More

by County customer
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ryan Banks, Ashton Choufi, Peter MacDonell
Feb 22, 2016 -

Zender Ford responded

Thank you for taking the time to let us know about your experience! We're pleased to hear that your concerns were addressed! We're happy to also hear that you're now a Ford owner! We look forward to seeing you again in the future!

February 16, 2016

Positive experience Christian only showed what we were looking for and was respectful of our parameters. He spent a lot of time with us, both before and after the sale, More

by SpruceCustomer
Recommend Dealer
Yes
Employees Worked With
Orlena Mollins, Christian Davey
Feb 19, 2016 -

Zender Ford responded

Thank you for letting us know about your experience with Christian and Zender Ford! We're please to hear that you're happy with your experience and that you got the best of service! We look forward to seeing you again!

February 15, 2016

Staff at Zenderford were phenomenal. Ashton is everything you want in a Car Salesman but seldom get. He was knowledgeable, honest, friendly and most importantly kind. Both my husband an More

by Forrest
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sandra Denington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melanie Blank-Shatford, Ashton Choufi, Peter MacDonell
Feb 19, 2016 -

Zender Ford responded

Thank you for taking the time to let us know about your experience with Ashton and the rest of Zender Ford! We're please to hear that we have given you the best experience yet with buying a vehicle! We try our best to make sure that our customers are taken care of and have a stress-free experience! Stop by anytime and we look forward to seeing you again in the future!

February 10, 2016

no pressure I've been in contact with Christian about a new truck for a few months. I'm sure he figured I was just a tire kicker but he always had the time for my More

by F150 W.R.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian Davey, Christian Davey
Feb 12, 2016 -

Zender Ford responded

Thank you for letting us know about your experience with Christian and Zender Ford! We're please to hear that you're happy with your experience and that you got the best of service! We look forward to seeing you again!

February 09, 2016

Perfection The used car manager Brandon is very knowledgable , diligent , reliable , and is always listening to the customers needs and fulfills them. Very profe More

by leslie, malcome123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Horth
Feb 12, 2016 -

Zender Ford responded

Thank you for taking the time to let us know about your experience and for the recommendation! We look forward to seeing you again in the future! Stop by anytime!

February 04, 2016

Excellent respectful customer service The assistant service manager ( Lorraine) dealt with my vehicle problem personally and negotiated with Ford head office on my behalf resulting in a su More

by GSescape09
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lorraine MacDonell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Margaret Ingram
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian Davey
Feb 12, 2016 -

Zender Ford responded

Thank you for taking the time to let us know about your experience! We're pleased to hear that we were about to help you out the best we can and we definitely look forward to seeing you again in the future! Stop by anytime!

February 03, 2016

Great Experience I found the service to be both friendly and efficient. Everything was done to make sure that I found the vehicle I wanted and in the price point I ne More

by mahclarke
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sandra Denington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eldon Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Horth
Feb 12, 2016 -

Zender Ford responded

Thank you for letting us know about your experience with Eldon and the rest of Zender Ford! We're happy to hear that you got the vehicle you wanted for the price you wanted! We try our best to make the experience as stress-free and easy going as possible for our customers! We definitely look forward to seeing you again in the future!

February 02, 2016

Amazing Customer Service This was the second time dealing with Zender Ford, and the second Escape that we have bought from them. The customer service was amazing, even with us More

by Roni1204
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sandra Denington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melanie Blank-Shatford, Ashton Choufi
Feb 12, 2016 -

Zender Ford responded

Thank you for letting us know about your experience with Ashton and the rest of Zender Ford! We're very please to hear that you got the vehicle and service you wanted! We try our best to make sure that our customers get the best possible service! We definitely look forward to seeing you again!

February 01, 2016

Great Service Christian Davey went to work for me and found me the exact truck I wanted. I didn't make it easy for him but he didn't give up and I am a proud owner More

by mlehman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sandra Denington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melanie Blank-Shatford, Christian Davey
Feb 12, 2016 -

Zender Ford responded

Thank you for taking the time to let us know about your experience with Christian and Zender Ford! We're pleased to hear that you got the best of service and the vehicle you wanted!! Enjoy your new F-150! We look forward to seeing you again!

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